Planned Parenthood

I went in here with my sister in law and I had no choice but to bring my kids with me. Well my two year old is potty training and really had to go so I open the door and the toilet was plugged with dirty toilet paper in it… We told the front staff right away and it took 30 mins for them to get off their chairs to unplug it. They didn’t offer for my daughter to go in the back and use a bathroom. When the assistant opened the door and called my sister in laws name I asked if she could use the restroom back their and she was very snoody about it! The customer service here is horrible and they don’t treat people with respect.

I went into this clinic a month ago to switch birth control methods from the pill to the patch. I went into my pharmacy today to find out that my doctor had cancelled the pills but had not put in for the patches. I called the office and now I have to wait «a day or two» to get my percription.
I’ve been here a few times before. I even walked out once after waiting an hour for a shot and people we’re being called in before me. The first time I was there, I asked to be put on the same brand of the pill I had, but the doctor ignored that request and gave me a different brand. The best I can say is the staff here is very friendly. I feel like I’m being pretty generous giving two stars.
UPDATE: I got a call this morning explaining what happened. The doctor had written down that we had consulted new methods but didn’t sign me up for a née prescription, even though we agreed on a year’s supply. The lady I spoke with said she would get ahold of the doctor and ask her to approve my prescription. Nice people still, but I figured dealing with someone’s well being would be cause to be more careful.

The staff is friendly and the people who attend you inside is very nice they explained everything to you and let you ask questions and answer them they give you a sheet where you can see how to use something or do something the pros and cons they are very informative an extremely understanding I have been going here since I moved from California and they have been nice ever since day one they give you your birth control in big quantities which means less visits and I absolutely love that

This place is awful. For some reason they think it’s acceptable for people to wait 35 – 40 min after their scheduled apt. She said my check in time was the time given not the time for my apt. Really cause I was 10 min early to fill out my paperwork. I wouldn’t even be here but my regular doctor is in Seattle and I thought this might be more convenient since it’s very close to my house. I don’t have time to wait around while you get your crap together.
Update: someone walked in the examination room asking who I was and if someone saw me yet. Nope and it’s been over an hour! Good to know how organized you are can’t even keep patients in order.

I would leave negative stars if possible. I have rescheduled an IUD appointment 7 times. And it always takes me driving all the way up to the clinic to find out they ran out of the item or it was rescheduled for me or some other weird reason. I’ve called a half an hour before the appointment and still when I arrive they inform me they can’t see me.
And of the first and only appointment I was able to have scheduled properly and attend I was the first person there and my appointment was the first for that day and yet I was the 5 or 6^th person to be seen that day. And the person I ended up seeing walked in that morning with me so it’s not like my provider forgot to show up or was late.
I really want to support Planned Parenthood. Now that I have a great job with great insurance I wanted to establish service with them exclusively for sexual health related appointments.
And if you get Kimberley as an appointment scheduler beware. I can’t seem to get anyone else and she always seems to mess up my appointments.
Sadly I will not be able to patron Planned Parenthood. This level of incompetence is mind boggling. I’m still in shock… I just don’t understand… can’t believe the level of incompetence.