P. Renjen – State Farm Insurance Agent

I’ve been with Renjen State Farm since I started driving and all I can say is that if nothing is going wrong then this place is fine. If you do happen to get into an accident and you’re insured through them, then don’t expect much. I finally did get paid for my totaled car but it was a nightmare. I do understand that I wasn’t actually dealing with this particular branch with my claim but when I called them for help with certain paperwork they were not happy to help. Then, 3 months after everything was settled they wanted my boyfriend’s information but couldn’t tell me exactly why they needed it. I then got a call and letter threatening that they were going to cancel my policy if I didn’t give them his info. Let me add that they have his info since we own a house together. Now, almost 5 months after my accident, I am receiving a bill saying that I’ll be paying monthly installments on my 2013 Ford Focus that was totaled (needless to say, I don’t have it anymore). I’ve dealt with this same thing over and over with them and I’m just tired of it. I’m done.

Had State Farm and renjen insurance for over 2 years now and consistently received rate hikes for no reason. I then added a second car to my policy which earned me a multi car discount of roughly $ 5. Woot, so much discount! I sold that car so I lost my multi car discount plus my rate for one car went up to $ 226 because of one speeding ticket that happened a year ago. When I called to discuss this with Ami, I was dismissed an treated with zero respect or even compassion for my new found rate hike. I cancelled my coverage with these people and recommend to steer clear. Like a good neighbor, State Farm is there to screw you over and take your money.