Mail N’ Beyond

I’ve had nothing but great experiences here. They’ve been real nice when I go in. I’ve done a lot of business with Poshmark there! I see a lot of people complaining about $ 2 fee for fed ex, well it’s a small owned business so even though you print off a free label, they still get charged for the package being picked up… so even to break even they have to charge so they don’t loose money! This place is a great spot and I highly recommend!

I’ve been using this place as a drop for years for my Etsy business. No problem there, I print my own labels. Recently tried to get my passport application sent by them using a courier. I handed them a print out from Passport Canada with the adress. They suggested Fed Ex which is the most expensive. They printed the label which I double checked and part of the physical address was wrong. They blamed google, saying it’s linked with Fed Ex. Then they tried again and got the Province wrong. I then suggested that we try DHL, which the the two employees bickered about which was better. I chose DHL and they got the address right on the label but they didn’t get the postal code right… saying the system couldn’t capitalize all the letters, just a few of them. Really!!! Funny that it could do it right on that part with Fed Ex. It’s a Canadian address and I’ve never seen a system that couldn’t print out a postal code with correct capitals. I said that it made me nervous and I’d like to try somewhere else. At that point they became rude and very obviously rolled their eyes at me. I had a print out of the address which I handed to them, and they got it wrong three times. I’d like to not waste $ 40.00 on important documents please. Interestingly enough, there was a lady in line getting a refund for something that was lost, also due to a wrong address.

When I walked in the two people who work there were on the phone and didn’t seem thrilled to have a customer. I tried to mail a book, but they wanted more than $ 12 to mail a paperback I could send from Amazon for $ 4. When I declined they charged me $ 2.18 for the envelope they had put it in. Terrible customer service. I’ll never go back. Too bad, because if they hadn’t insisted on the $ 2.18 I probably would have gone back since it’s convenient to my home.

$ 2 charge to drop off my pre-​paid ups package? No thanks. I’ll drive to the mail place farther away where they treat me nice.

The man who works here has the worst customer service. The only reason I have gone here is its next to my house.
He never greets you and has some chip in his shoulder.
So today when I went to Mail 2 prepaid UPS boxes, he tells me he now charges $ 2.00. WHAT! I will never go there again.
I would rather drive a few blocks to see a smiling face anyways.

This place is a diamond in the rough. It’s refreshing to find a small business where the owner (Tom) is actually engaged, friendly, and willing to assist you with your shipping needs.
I started a small Internet-​only business that ships product all over the US. Tom has been very flexible and accommodating, allowing me throw some very dynamic situations his way; Mail N Beyond has come through each time with a reasonable solution to some pretty complex logistical issues with both inventory receipts and shipment of product.
Additionally, Mail N Beyond is always ready to lend a helping hand whether it be extra muscle, using their dolly to move product, or allowing you to borrow their box-​cutters.
It’s the little things that make a difference. This is my shipping place. Is it yours yet?

Friendly staff, quick service, well kept location and convenient hours. Thank you for being available to accept my prepaid UPS packages with a smile and great customer service. It is a nice surprise to find a UPS authorized drop off location that actually seems to want to accept packages, to thank you!