Community Health Center of Snohomish County

I only come here to see Jessica England for psychiatric issues. The front desk people are always nice, helpful, and quick. The lobby is usually clean. And the bathrooms are clean.
I don’t have experience with any other workers here, or doctors, but I like it for the psychiatric help I need.

This place is just plain awful.
I went here because I heard from others that it was a cheap place to go if you need medical attention and do not have insurance. This is not the case. I ended up paying over $ 1000 for absolutely no help.
I got a lab done here to see if I had an infection. They call back a few days later and said I have to retake it because the lab could not get a result. I asked if I could get this covered for free because it was not my fault that they got an inconclusive result. They said no, and I had to pay another lab fee.
Get a call a week later saying that my results came back and to come in to get a prescription. I get the prescription and think everything is okay. Well, three days later I get a call from a different physician there that said that the antibiotics I was given will not help because the infection is so bad that I need to get an IV drip from the hospital. Again, I am uninsured, and at this point freaking out about what a hospital visit will cost. The person on the other end of the phone could not answer any of my questions regarding this, just telling me to stop taking the antibiotics I just paid for.
I stop taking the antibiotics and wait a few days because I cannot afford to go to the hospital at this time. I start noticing my symptoms are getting better, but I am still paranoid about what the doctor previously told me. I decide to call the center to get tested again just to see if it really requires a hospital visit. I go in for another lab (at my expense again) and wait a few days. Come to find out, the infection is gone and there is nothing to worry about. Why the heck would I need an IV drip for such a bad infection if it went away ON ITS OWN. Either I was magically cured or the people at this facility have no idea what they are doing.
Don’t get me started on their billing department. What a joke. I applied to get a discount on my visits due to my lack of insurance and was later disqualified because I did not turn in my paperwork «on time», even though I turned in everything that I was told I had to. Turns out they needed my college paperwork as well even though no one ever told me this. By the time I turned that in, I was denied any help, and they were not willing to work with me, despite this being their fault. Again, no accountability on their end for their mistakes.
The lack of communication between the employees here is amazing. I get told one thing by one person, then even two hours later get a different answer by another. They have no regard for their clients, and don’t care if they give you the wrong information. They will mess up your labs, and make you pay for them. For the sake of your health and your sanity, avoid this place at all costs.