Appauling customer service!!! We bought our table 2 months ago and still don’t have it!!! I did not have a good experience with these people at all. We ordered our dining room set mid October and were promised that it’ll arrive from their warehouse in 2 weeks and we would be notified. 3 weeks later, we still haven’t heard anything about our furniture. My husband and I decided to stop by the store to check on the status. We were told that their warehouse is actually in California and they were out of our tables. We were again promised that it’ll only take another 1.5 weeks. After 2 more weeks have gone by, my husband stopped by the store again to check in. He was again brushed off and told that delays are due to holidays and that we should keep waiting. Another week passed by and I called the owner. He was very combative and defensive, raised his voice at me and refused to refund for the table. He said that the table will get here next Wednesday. I reminded him that he promised me that our table would be here on a certain date several times and it didn’t so I couldn’t trust him anymore. He assured me that this time it’s for sure. He wouldn’t take any blame or apologize. Very defensive, RUDE, unapologetic, arrogant and unpleasant. I wouldn’t wish this experience in anyone else.
Dylan M.
Tu valoración: 1 Everett, WA
THISPLACEISHORRIBLE! They Judge people by the way they look!!! I work very hard so when I went in and they told me and I quote«Get out of my store we don’t accept your kind»!!! I had just got off work and didn’t look my very best but needed new furniture for my place. Sad to say but they seem Racists I am Caucasian Mid 20s. I VERYHIGHLYSUGGEST A DIFFERENTSTORE
Erica N.
Tu valoración: 5 Everett, WA
Very nice people and i usually work with peter! he has very good quality furniture and does layaway. I bought a nice couch set and they delivered it. My apt is very hard to move furniture into but the movers figured it out after a while, I felt bad but they were very nice and quick! I have now purchased a kitchen table and a very nice bedroom set on order!