OfficeMax

For a place that specializes in office supplies, I thought their selection was very limited. You’re better off going to target a few steps away. If you’re looking for the basics, I suppose they are sufficient, but if any of you are stylish and modern, you will be disappointed.

So I’ve lived in Rogers Park for as long as I remember and I always shop at Target and sometimes Best Buy. This is the first time I came to Office Max and I hate to say this but very disappointed. There were 5 – 6 different associates standing around unable to help me. I went in to print out 1 sheet of paper and had to wait 10 minutes when it could have been done in no time. I wasn’t the only, there were also couple of other people also waiting in line. I hope it’s not always like this and people working there should be able to do the most simple task liking printing a piece if paper.

I used to print my photos over at Walgreens but found Office Max less expensive and my prints always come out ok where they are not distorted or have edges cut off. The staff at the print center is always helpful. You can have banners made, signs laminated and all sorts of other options. I’m sticking with Office Max!

Since I am working on opening up my own real estate brokerage I have been visiting OfficeMax, Office Depot, and Staples a lot lately.
I am giving the store a 2 star review only because of the friendly employees that always seem to be willing to help in any ways possible. Other wise I would give it a 1 star review.
I have been in this store a few times. Because I have been buying a lot of office supplies lately I have been researching where I can get the best prices on items I need. Last week I noticed on their website that an item that is regularly priced at $ 12.99 was on sale for $ 9.49. It was a great sale so I went in the store to purchase it. To my surprise an item that their site says regular price is $ 12.99 they had priced at $ 14.99. I understand that a store might have an online specials, but jacking up the price from regular price for in-​store purchases is just wrong. I was happy that the employees at checkout are allowed to price match and gave me the online sale price.
So from now on, I always check the prices on their website before I purchase anything from them and ask for the online advertised price.

I was in office max this past week browsing computers. I didn’t need any help, as we were just checking a few laptops out but hearing the store associate «helping» a customer was appalling. She was like any other customer, asking questions about a product and he literally said «I can’t waste my time and answer your questions». She eventually said Ill probably come back tomorrow (I hope never!), he said ok, good and just walked off without another word. He didn’t have a name tag on or else I would be calling him out on how idiotic he is. Learn some manners and patience!

Long wait. Only 2 people working at the service center. Witch is OK if you’re the only person. I only had a few copies that I need to laminated ½ hr wait. One of the guys was doing other orders. Very bad service, I needed a Ultra sound picture laminated and apparently laminating ultra sound picture totally turns to picture black which. the guys said behind the counter, after the picture was ruined, oh yeah you cannot do that. What a jerk. I will never come back to the store.

This office max is pretty barren; I keep waiting for them to put up a sign that they’re going under. They don’t have a ton of products, and the employees are never around when you have a question. The neighboring target probably has a better selection of standard office supplies.

worst location ever. employees are rude and incompetent. i handed them my fedex package and they never gave it to fedex. do not go to this location for anything.

I ordered something online so I could take advantage of the coupon I’d misplaced. I was out of ink and wasn’t sure that the coupon would be accessible on the ‘olé android. The staff is friendly, but they must not get many online orders at this store because they do not seem to have a system. It took longer than it should to find my small order. Strike one. I was not given a receipt. probably because I bought it online.
However, I decided to buy a different printer and return the ink. I got really fed up with the Canon Pixma — in fact, Canon had promised to replace it and never did. I got tired of waiting, so checked Office Max to see about ordering a printer. Given that I am carless, I am in no position to be lugging a printer home on the bus. I was very disappointed to learn that most all of the sale printers were not available for shipping. Strike two.
So I instead placed an order with Office Depot for an even better Epson multi function printer that was less expensive. Meanwhile, I head back to Office Max to return all the ink I’d bought online and picked up at the store. Lo and behold, there was an issue because the receipt I printed out from online didn’t have the info they needed. Huh?
Even though I picked up that order in their store the very day before, they had trouble finding the order. Same as when I picked it up. 10 – 15 minutes later it finally got sorted out and I was able to return the ink.
The staff is really nice, but I found that these pickup and return transactions took too long. Finally, that nice coupon they give you for $ 10 over the next week or so should be redeemable online, too.

The management in this store are as rude and confrontational as I have seen at any store.
I have my own business and returned a defective 3 pack of OfficeMax brand paper because it curled too much in my laser printer (no problem with any other paper).
It was past their 30 day return policy, but they didn’t see defective product as an exception — strange when this was their own brand! They offered me a 50% credit because it was opened… Of course it’s open and some of one pack is missing! How would I know it was defective?
Not an ounce of apology, just accusations that i’m not using the paper correctly. I settled for a $ 10 store credit as it wasn’t worth filing a formal complaint over lost time and a $ 5 discrepancy.
Instead, I’ll share my experience here with the public and OfficeMax can count me as one customer lost forever.
Manager was Ahmed, he was slightly more useful than the supervisor who just talked down to me and walked off!

When I got home I realized I had been ‘stiffed’ by OfficeMax! They hadn’t given me a full refund for the item I refused to buy. Instead, they gave me a half-​refund! This caused me to make a fifteen-​mile round trip return to the Howard Street store in order to get them to correct their «error,» which they did. However, I was told the «error» was not the cashier’s fault. .. get this. .. it was a «computer error.» When all else fails, blame it on the computer! By the way, the sales person who ‘stiffed’ me and gave me a half-​refund was the same person who had the temerity to scold[!] me! I suppose the OfficeMax personnel hoped I wouldn’t notice that I had been given a half-​refund. .. a penny here, a penny there, and pretty soon OfficeMax has made a bundle on customer rip-​offs. I REPEAT: DO NOT SHOP AT OfficeMax!!!

Awful location. Very rude staff. Few customers + overstaffing = lots of hounding and following customers around like they’re gonna swipe a stapler. I’ve had several rude experiences here, last one being this morning. Shan’t return.

Office Max Evanston, beware of selling refurbished monitors. In the Evanston store, they had on display Soyo Monitors for sale. According to the Manager, Andrew, they didn’t have any in stock, do not honor rain checks but sell AOC’s monitors at the same price. The only problem was the AOC monitor was used. I did not realize until I got home and noticed it had been open and the CD was previously unsealed voiding the warranty. According to Andrew, they do not sell refurbished hardware or monitors but it possible to buy previously used hardware and monitors. I guess Office Max have their own definition of refurbished. Also, this store does not advertise the sales prices in the weekly advertisement.

Office Max is great, everything you need can be found here. I would have given 5 stars if it wasn’t for the angry fake blond girl with the nose ring and a sour attitude or the unhelpful younger guys working behind the counter at the print center who rather text message and watch football than be asked any questions. I should have made my purchase at the Touhy location, where the people who work there actually are helpful. Just thought I would use this location since it’s closer to me.

Typical Office Max. Well stocked, but they seem to be understaffed. Other than that, not sets it apart from any other store that I’ve been too. Plenty of parking, good location.