Lemoi Ace Hardware

I don’t spend a lot of time at hardware stores, but when I do shop at Lemoi, they have just about everything I need, and if they don’t have it, they’ll get it!
They are also very helpful if you have a hardware problem. Here’s an example. I had a Volvo car door opener that automatically opened my wife’s Volvo car, except that the key in the opener was stuck and would not open fully.
After Volvo told me that it couldn’t be fixed and would cost $ 200 to replace, I took it to a locksmith in Glenview, who also said that he couldn’t open the opener to free up the key.
Then I took it to Lemoi as a last resort. The nice guy who works in the store’s key department and makes spare keys took this problem on. After about ½ hour of working on it, he was able to open up the opener and free up the key. It can now be used.
I asked him what I owed him for his assistance, and he replied «Nothing, just your business.»
He’s got that, and so has Lemoi Ace Hardware for any future hardware that I need!
F. G. Coggin

I wanted to get some keys made, so I stopped here and I wasn’t really sure where to go but I asked Gail and immediately she stopped what she was doing just to make my keys. She was explaining that anyone there can made keys, because they do not have a designated person that does it. They have some very old machinery that makes the keys, that are actually pretty cool, and it is done so fast. I think for 9 keys I was out of there in less than 7 minutes. Also Tammy at the register was so kind and polite, not only to me but everyone else that was in line. Great group of people, it was refreshing to experience.

The people who work at this Ace are great! They helped me figure out exactly which anchor and hanger combination I needed to hang a heavy antique mirror. Once we picked out the right ones, they walked me through how to install it. They have also helped me when I do ridiculous things like, show them a picture of a part of my garbage disposal on my phone and say «I need one of these, but I don’t know what it is called».

So much better than a big box store. The employees actually know something about the products. After a couple of misadventures, I decided I am willing to pay for expertise and service. No more Lowe’s et al for me! Back to hardware stores and lumber yards.

I live in the neighborhood near Lemoi ace hardware. A true blessing. Their selection and service are exceptional. They will go the extra mile to assist your taken care of and get what your looking for or.

Amazing sales. Two weeks ago they had a BOGO sale on light bulbs. They also have a full service paint mixing station and a huge selection of indoor paints. Plus all the garden maintenance materials you will need. The managers on duty are always super helpful. Dogs get treats at the counter, so we visit often as this is a must stop for my furry one on the walk through downtown Evanston.

Love this place, I didn’t think it could be any greater, but today I met Carly, the greeter. FURRY EMPLOYEES ARE THE BEST! Dogs rule!

Great hardware store. It seems what ever I am looking for they always have. the staff are always very helpful. I choose this over home depot overtime.

No complaints. Great service every time. Show your wildcard for some discount.

Everyone was so helpful. I was asked multiple times if I had been helped and they answered all my questions. I got 4 keys copied, and they work great! I have gotten keys copied in other places before and they didn’t work as well as the original, but the one made here just as good as good.

1000% better than Home Depot. An Evanston treasure. For starters, you don’t have to walk a quafrom the parking lot to the entrance and then walk another quarter mile in the store to find someone to help you. They have a very knowledgeable friendly accessible staff. They either have everything or can order it for you. You’ll be amazed at all the good stuff they have there.

I enjoy my visit to the store every time (I just moved so I’m here at least once a week).
The staff is so great, helpful, knowledgeable, friendly, there’s always plenty of staff to assist with anything, so you don’t have to wait long.

The staff, particularly Gail, was very helpful and friendly. Great suggestions and very knowledgeable. Made the difference between going to a giant big box store. Coming back next week for my next project. Thank you!!!

Normally a good place to shop – fairly helpful staff, good inventory of most anything you need for the house, and more pleasant to wander through than a big box store. BUT … watch out if you want to recycle a can of paint. I took a couple of cans in late last week. And I wasn’t even told that there would be any cost before I shopped for other items. In checking my charge receipt today, my eyes popped! $ 4.50 per gallon! I know, I know I should have checked and objected at the time. But I didn’t. So I went in today to talk with the manager about 1) the large fee and 2) not being told about the fee. He was super defensive, gave no credence to my displeasure, and basically dismissed me. Whatever happened to good customer service?

I have to be honest, most days I believe that the art of customer service is all but lost. But after my first trip to see Mozes, Quinn and the rest of the gang at Lemoi Ace in Evanston, I can safely say that isn’t the case at 1008 Davis Street. The store and its customer service reminds me of the Ace Hardware I grew up frequenting. Sure, there’s no delicious hot dog smell of yesteryear, but the friendly help and attention to detail are still there.
Mozes went way above and beyond to help with some rusted out old bolts on a piece of furniture we were working on and for that we cannot thank him enough. Not only did he go to town on the bolts, he also took the time to take us around the store and help with whatever else we needed.
I have a new hardware store to visit whenever I need help or something for the next project. Kudos, Mozes! And I have to say, you have a fantastic beard.

So helpful ! So prompt ! So friendly !
I visited last week to pick up some potting mix right before closing. To my surprise and delight, the staff did not seem put out at all that I was coming in so late. (having worked retail, I know how irritating that can be).
I visited previously to get my keys copied and they did it in a snap. I’m coming here from now on!

Just excellent for all around needs… even difficult to find hardware. If they don’t have it… I have to get it from Grainger… or Evanston Lumber… there is no reason to ever go near Home Depot or Lowe’s with there guys in walking distance.

I bought a product here only to be returned shortly thereafter due to defective. I was worried about a small hardware place and their return policy — but was pleasently surprised. With my receipt, they took the product and allowed me to replace it, no questions asked. In addition, the customer service was friendly.
Also, you would be surprised at the number of miscellaneous items they have here. They sell Mrs. Meyers cleaning products which is a big bonus!

I recently needed a key made. I went to the Home Depot in Evanston and they put the key in their fancy little machine. The machine said it couldn’t duplicate the key.
We then went to Lemoi hardware and within about 30 seconds a guy duplicated the key for us! And he was not using a fancy laser machine!
The prices are a little higher than at Home Depot or Lowe’s but the customer service is EXCELLENT here!

ACE always has useful stuff, and the staff will easily help you find what you want. On the plus side, they have everything from gardening to tools, etc.
mini-​rant:
On the minus side, they have some *terrible* chemicals. Do people really know what happens with those bug killer chemicals to put on plants, etc? Nobody uses those because they are unsafe. If you can’t tell by the smell of the chemicals when you pass the aisle that these are not made to be near the presence of humans, well… now you know.
/​endrant
Also, the stuff on the shelves seems to be terribly dusty at time, so I don’t know if it’s sat for aeons (as it seems), or whether the place is just dusty.
Overall though if you need to get something small and don’t feel like going to home depot or Lowe’s, this is probably a good bet if you’re an Evanstonian. They really are kinda family-​style, and very friendly. I would suggest this place before Home Depot or Lowes every time.