Chain Reaction Bicycles

Phil and the rest of their staff is great and really knowledgeable. They will work with you and take their time to make sure you get the right bike that is fitted and appropriate for you.

Chain Reaction has been helping our family out with bikes since about 2005, and I’ve yet to have a disappointing experience. They’ve helped me pick out new road bikes, mountain bikes, gear, and even built a bike for me most recently. The owners are great folks who are almost always in the store interacting the customers, and they’re extremely friendly and fair. I’ve never had anyone try to ‘upsell’ me here — they always listen to my wants/​needs and riding habits, and then they help me make an informed decision on anything I want to buy. That goes for the owners, the folks working the front, and everyone back in the maintenance/​repair department. They really treat you like part of the family.
You just couldn’t ask for a better local bike store. Seriously, if you’re looking at buying a bike, pay these guys a visit and let them help you out.

Gerat owners and staff. They are happy to take their time and listen to your needs and do the best they can to to get exactly what you are requesting. They are very knowledgeable and can explain it to you in a way yhat makes sense even if you dont speak bike-​ese as a second language.

The husband and I went to Chain Reaction knowing jack squat about bikes. The service we got here is unparalleled to any place that I have ever been. The first day, they spent a good hour with us taking about different bikes and finding the right one for our needs. They didn’t have the bike I chose in my size built. They took my name and said by Monday they would have it built. My husband chose his bike and was scheduled to come back the next day for a proper fitting.
The next day (today) he went back and the fitting took almost 2 hours! It was so detailed and the experience was priceless. They also told my husband that MY bike was ready too! WOOHOO. The store closed at 6 and we were there until 645…(yes, we were THOSE customers… which I hate being) they were SO nice and accommodating. We never felt like we were being rushed out. They fit our helmets on us, fit my husband for some bike shoes and installed our bike rack on the back of our SUV.
All in all I am 120% satisfied with the service I received these past 2 days!!!