I wanted to express my happiness, thankfulness, and surprise at the expert customer service and problem solving that I received from Common Sense Technologies and one of the owners, Arthur Lau-Sed. I have been a subscriber of Verizon Wireless for about 15 years and have a number of phones, iPads, hotspot, etc all under 1 account. Arthur was able to help me organize the best service options possible and determine what I needed for phone upgrades, data usage, etc. He did this all cheerfully and with an enormous amount of knowledge. All while keeping my goals and objective in mind. He never once tried to steer me to what was most beneficial for him. I was seriously considering changing carriers. I ended up staying with Verizon Wireless due to Arthur’s evaluation of my needs. My activation process was a DREAM with Jan. I highly recommend checking in with Common Sense Technologies if you are questioning anything with your wireless provider account. I will always shop here for my tech needs!!!