UPS Customer Center

Terrible service! One guy at the counter, no packaging services, outdated prices on the wall, and bumbling service in general combine to create an unsatisfactory experience overall.

You kind of suck, UPS.
I ordered a pair of earrings and knew it would require a signature — so I left one with instructions on where to put the package. They came by and dropped a note saying, «No, no, you gotta be here.» So I guess I should take a day off work to get a delivery?
I went online to change the delivery address or have them hold it at the facility. You must register and — get this — your password must include three of the following: letters, capital letters, numbers or special symbols. Nope, sorry, with tons of accounts online, I’m not going to make a special and precious password just for you, UPS.
I called to have the item held. The woman was friendly on the phone.
Then I got the pleasure of driving out to Glenwood to this facility to finally get my earrings.
This is way too much hassle for a package delivery.