Customer Service as it Should Be! I needed to have a part to my central vac system serviced and looked at my options. I set an appointment with them to be sure a technician would be in the office. I arrived and was introduced to Andrew who I explained the problem to and he quickly asked an associate(can’t remember if I got his name) to take a look. A quick look and the part was now working but may need to be replaced in the near future due to age. A price quote was given where I’ll be sure that this business is also headed their way. Good job by all staff!
Joesph T.
Tu valoración: 5 Eugene, OR
Witnessed them instal a system at my place of work a awhile back. Great guys, sales rep(Steve?) was very cool. Fast, efficient, and top notch work. An electrician buddy looked at it after they were done and was very impressed. He just kept saying«Clean, very clean». I guess that was his way of a compliment. Any way, the after care(customer service) for us guys that don’t like to read the manuals they left behind was/is phenomenal. Highest possible recommendations. Greats work, great customers service and reasonable price.
Duane B.
Tu valoración: 5 Eugene, OR
I have done business multiple times with this company. High quality products, high quality customer service. The owner, sales rep, and techs actually LISTEN to what the customer wants and they make it work. I wouldn’t even consider doing business elsewhere. I can check my cameras at my retail location from my smart phone, a reassuring peace of mind when I am away. The police were also able to positively identify a car thief from images that came from our cameras, that Security Monster just installed 3 months ago. Thank you so much Security Monster Team!