Greenhill Humane Society, SPCA

I have adopted all of my animals from Greenhill; up until my last experience, they were my go to shelter. But after this experience I will NEVER do any adoptions or business with them, at least not willingly, ever again.
So EWEB came out to do a meter reading on my house, and disturbed the gate, which means that my dog was able to get out. (At this point I’d like to mention that this happened during the holidays and I have a serious health issue, which is quite costly to treat. This is important later). After she got out, she was initially caught and transported to the Wag Spay and Neuter clinic, and they were able to contact me thanks to her microchip. Unfortunately I was at work and I could only email them back and forth. I had no PTO (paid time off) left so I couldn’t get off work to go get her because I’d used all my PTO for my medical issues. First of all, Wag’s address on Google is incorrect and they emailed me the address that was on Google, so when I told my husband he spent half an hour trying to find them, and by the time he figured out where they were they were closed, and she was transported to the main Greenhill location, who was also closed. I emailed the manager of Greenhill and he assured me that they’d be open by the time I got off work the next day so I could come get my dog. The next day they closed early and I was told that they would arrange for my dog to be transported to the 1^st Ave. location. When I called the 1^st Ave one SHE WASN’T THERE. And the main location, where she was actually at, was closed. And then the manager, JJ, had the nerve to tell me that I would be charged boarding fees since she’d have to stay another night. So because of their error, I was expected to fork over money that I didn’t have, plus he told me she wasn’t licensed in their system, except she had tags, so that was a blatant lie. Luckily I talked to someone at the 1^st Ave one and they were able to arrange transport for my dog so we could get her. But they wanted to charge me $ 100 since this wasn’t the first time she got out this year. So overall, they wanted charge me some $ 138. This is during Christmas. I have a 4 year old, who was missing his dog. I’m sorry, but what exactly would they have done if I couldn’t pay? We are a loving family, and we give our animals a good home. We aren’t irresponsible pet owners. Our gate was broken by EWEB, so she didn’t get out because we weren’t paying attention. Despite my serious medical issues all my animals are UTD on shots and are very healthy. All that being said, again, what would they have done? Denied a dog a loving home and take her back, to charge another family to adopt her? Making profit off of two families for the same dog, plus the emotional expense of a particularly vulnerable family? Or would they just euthanize her? I was able to get her back, but I had to pay for it out of money I didn’t have to spare. They also treated us with nothing but rude behavior. I will never trust them again with my animals, and I will never adopt from them again.

Greenhill continues to be my favorite animal shelter after all these years. Having volunteered at this facility for quite a few years, I was able to get a feel for how things work behind the scenes. Everyone is very kind and caring. It’s a beautiful place, well kept, and all the animals are very well cared for. Adopt, don’t shop!

I was interested in a particular puppy they had. Called several times and was told various things… final straw was when i called and they were VERY rude and told me to just check the website. Well, I had checked it daily for the last month and this cute little puppy is just sitting there with no status updates!

This is a long, long overdue review… I went to Greenhill once, and I never went back again. I dropped off my 11 pound dog to get spayed at Greenhill, but I got something else I didn’t pay for– a HUGE «S» tattoo on my poor little dog.
AFTER signing the consent form, which only discussed waivers for any complications that may arise during the surgery, and paying for the operation, the secretary handed me a half-​sheet of paper describing POST-​OP procedures for my dog. I held onto the paper while taking my dog to the in-​take room, help the staff weigh her, held her as she was injected with a shot, etc. After finally turning over my dog to the staff, I got back in my car and starting driving to law school.
When I started to read the post-​operation care for my dog, I saw a section that said «Your female has been tattooed with an ‘S’ near the surgery site.» I immediately called Greenhill, but no answer. For the next 3 hours, I kept calling but no one picked up, so I had to just left a message on the answering machine.
Finally, when I called again at 12:30 pm, someone decided to pick up the phone. I talked to the staff and told them they did not have permission or consent to tattoo my dog. I was open to either a small dot or a tiny «s» tattooed on her belly in order to compromise with Greenhill, but they said it was too late and the tattoo was already on my dog.
The 3 things that Greenhill did wrong:
1) Staff did not mention that my dog was going to have a giant ugly «S» tattoo on her belly.
2) The person that tattooed her had no common sense whatsoever. She is a blond dog with white skin, and Greenhill gave her a black tattoo the size of a half-​dollar on her tiny body.
3) Staff never returned any of my calls, even when I left a message. I was the one that had to constantly call their office in order to talk to a person.
Overall, I regret taking my dog to Greenhill, and I will never come back.

Adopted my second pal here. Greenhill is really trying to do the best for the animals here, checking in with landlords and arranging a meet and greet if you already have an animal at home. In all, they want the animal to go to a forever home. All pets have shots, neuter and micro chip way better deal then buying a new puppy!

amazing place. so beautiful and they really treat there animals amazing there :) the women/​men there are very helpful as well

Hard to find but good shelter

A very good shelter. They seem to take good care of the animals, and even work to rehabilitate those that they can. The grounds are clean and well-​kept.

Love your pet and want to give to a worthy organization for animals? This is the place! These folks are very appreciative and do a great job on how they spend its money. The place is always clean and the staff/​volunteers are always friendly. For a real fun people/​pet event, check out the Bark In The Park held each year at Alton Baker Park. My family and I have done this the past couple of years and love it and plan on making it a tradition (and the proceeds go to a great cause– Greenhill Humane Society!!).

Just adopted a cat from Greenhill and I was blown away by their facilities, the quality of their staff, and the great animals that they have. I’m a first time cat owner they were extremely helpful in answering all of my questions, giving me advice, and sending me home with a bunch of goodies (full bag of cat food, free vet visit) that come standard with every adoption.
I would highly recommend looking for your next pet here!

Greenhill does great work in our community. I feel good knowing their staff is educated and caring. I foster animals for Greenhill so I see how carefully they make sure that the adoptees are well cared for and prepared for their forever home.
We adopted a cat from them last March; her shots and spay was included, a great price for a sweet ball of fluff we named Annabelle.

This place is the best. I’ve so far adopted all of my animals here. The staff is awesome.
The cat room is the best!
I go here on rainy days when I want some animal love :)

While I have never adopted a pet here, I totally plan on it once I am ready to! They have an amazing staff that really cares about the animals they work with. They have hours for people to come and play with the cats in the cat room there, and it is wonderful! It is so important for the animals to interact with people, and it is a great place to take kids (or yourself!) on a rainy day!

My review might be outdated since my experience with Greenhill Humane Society was more than 10 years ago when I adopted my first cat from there. However, after all these years, I am still grateful for the experience and feel that I owe them a review.
I got Mowmi, my first cat, from Greenhill back in 1997. It was a very new experience for me since I never had a cat or a dog in my life before. People at Greenhill were extremely friendly and helpful. They asked questions but they didn’t interrogate you like many other places. They needed to make sure if you know how to take care of the animal if you don’t have any experience and that you aren’t going to move any time soon. The process was simple and efficient, but you could tell they were still very careful. You could buy supplies there right away as you are adopting. The supplies were extremely reasonable priced and actually cheaper than pets stores. The adoption fee was also very reasonable. I remember many places were already charging more than $ 50 for animal adoption fee back in those days when Greenhill was only charging as low as $ 30. The price also covered a health check, neutering and some shots for your new pet. They have a huge list of vets in the area that you can go to and I found one just next to where I lived at that time. The whole experience was just so smooth and pleasant.
I have visited several shelters after I moved down to CA. So far none of the shelters here could compare to what I experienced at Greenhill. Mowmi passed away years ago but I cherish the memories of those years with him. Adopting a cat was definitely a life changing decision for me and I am glad I did it through Greenhill.