Express Inn & Suites

I haven’t had a hotel experience this bad in a long time. At first glance the room looked okay– pretty large but without a coffee maker or anything. It did have a fridge but the door was broken. The free wi-​fi totally sucked and was pretty much unusable. But then the problems started: I dropped my phone on the couch and it fell down into the crack. The couch was set up in such a way that there was no way to get it out without taking the whole couch apart! While I was moving the couch from the wall to try to see how to recover my phone, I came upon a large pile of what I thought was rodent excrement. Upon closer investigation, it was actually a big pile of MOLD-​COVERED DEAD BEETLES (probably 30 or 40.) I went to the front desk to try to find someone to help me get my phone and it took AGES for anyone to come help me, even though I could hear them talking in the back room. I called to them and they ignored me. Finally someone came to help and we flipped the couch over and took the bottom off it to get my phone. I can’t imagine what else that couch had swallowed and I really don’t want to– I saw an OLD PAIR OF UNDERWEAR in there as well. There was also a big pile of SPIDER EGGSACKS on the bottom of the couch. The front desk gal did clean up the eggsacks and dead beetles for me, but did nothing else to make up for this disgusting experience. She did offer to move me to another room but I figured that there wasn’t much point. In the morning when I came to check out I again waited for a few minutes before anyone came out to talk to me. When he did, it was an older man in his boxers and a tank top. Free breakfast was a vending machine pastry. Also note that the area this hotel is in is a little sketchy, wouldn’t recommend walking at night.

I would not recommend this place to anyone nor would I stay again. Totally run down, dirty and uncomfortable. Bed is warped in the middle and the pillows were like rocks. The couch had stains that I didn’t want to even guess what they were. For $ 98 a night there isn’t even a coffee maker in the room. Rooms are huge but a complete waste of space. Free breakfast is a laugh. Terrible coffee and what looked like a pastry from a vending machine.

Hmm. This place was great, clean, fair price, big rooms, good night sleep. Went for a walk outside this morning and find a heroin needle on the property. Feeling a little disgusting now.

I am updating the stars because it’s been such a great experience. Quiet at night, haven’t had any problems sleeping, the staff is awesome. The desk lady is also housekeeping and she is so nice. I’m very pleased with the price and the room.

Nice place, great people running it. I had a problem as I had mistakenly booked the wrong date, but when I arrived it was sorted out and I was still given the same room for the same price too! The attitude from those working the front desk was wonderful… In an area surrounded by other budget hotels, I would highly recommend this place if you want clean and comfortable at a budget price… Pastries and coffee in the morning too!

Good motel for the money in a not-​very-​interesting but close-​to-​interesting-​areas part of Eugene. Depending on your definition of walking distance, this motel is borderline walking distance to downtown and the University of Oregon, but the area surrounding the motel is not particularly nice. Our room was huge and the bathroom was enormous, although the sink was outside the bathroom, which I find kind of icky. The room was clean and carpeting seemed new. Furniture, bedding, and the bathroom finishings were very basic — standard motel quality. The bed was quite uncomfortable. The continental breakfast was a basket of bananas and apples and some individually wrapped bearclaw pastries (the kind you’d buy at a gas station).
Good value if you just need a place to spend the night, but completely unmemorable (which is neither good nor bad).

Checked in late and was greeted in a manner that I’m not sure I could reciprocate at the first hour in the morning. Room was unexpectedly large and furnished nicely. Minus a couple stains on the couch, the room was very tidy and clean. Very good deal for the price for what it is.

fter a 10 hour day we couldn’t wait to get comfortable and pass out. I wouldn’t consider us high maintenance by any means, usually read the bad reviews and make fun of all the petty stuff others complain about but…
Bad things
The bed was old worn and hard
The bed and blankets didn’t feel clean
The pillows
The couch had a thick layer of dust on it
The towels
Weird noises all through the night
And the smoke detector was beeping all night
Good Things
The shower and space

The room was only $ 50 & had all the basics, like a microwave and cable and an area to sit, but the room was very run down. The couch had stains all over it and the desk was literally taped together. The comforter on the bed was paper thin and not soft to the touch. The toilet didn’t even work… If you are super broke and looking for a place to crash, this place is alright, but otherwise I would spend an extra 20 bucks on a place somewhere else that would be a million times better.

I booked this hotel for the freshman check-​in weekend at U of O because I got a good rate and it was fairly close to campus. I knew it was not a «Ritz Carlton» but I was very pleasantly surprised. The room was really big, clean and comfortable. Included a microwave and fridge. A/​C and heater unit worked great. The best thing was the service personnel — very friendly and accommodating. I would stay there again absolutely. But a few words of caution. There are no coffee makers in the room but there is coffee in the lobby. The «breakfast» is just cold pastries wrapped in plastic and some fruit. There is not a lot of things to walk to in the neighborhood and it’s not a great area, but there is a 7 – 11 across the street. It is about 5 blocks from downtown Eugene and just a little bit further to campus. Also good for airport access.

Very cheap room and will not return. Dirty feel and extremely hot and stuffy rooms. Nearby train added a nice wakeup call at all the wrong hours and the smokers on the balcony took away any hint of a non-​smoking room. If you need just a place to lay down, bring your own pillow and sheet.

The customer services was amazing, the two who worked the front desk when we checked in were probably the nicest people I’ve met, they were genuinely friendly and did what they could to make us feel comfortable. The room was very affordable and it was clean and spacious.

Eugene itself sucks big-​time and I really didn’t enjoy this part of town (I was just passing through).
This place is a decent buy for the money and the room is LARGE with a sitting area, decent bed, kitchen (fridge, microwave, etc) and the bathrooms are very nice. Everything is updated, clean, modern, safe — and you get free wifi. It isn’t any Motel 6 type of nonsense even though the budget is only slightly higher.
There is a «continental breakfast» that I chose to skip since I had to get on the road early which seems to be a pastry of some sort and coffee, but it is still nice of them. The staff was very helpful and nice with everything I asked. There was plenty of parking and my spot was right next to my room which was also very nice.
All in all, I had no major complaints. I only knock a star off because Eugene sucks and ideally I would have preferred to pay $ 10 less even though I do like the hotel.

Great place for the money. Clean rooms, a nicer-​than-​average motel bathroom (including conditioner, yay!), and covered walkways to keep the Oregon rain off. I wish there were more simple, well-​put-​together places like this on the road.

Cheap, clean, nice & helpful staff

This hotel was a nice place to stay on a short trip to Eugene with friends. It’s cheap (under $ 70 for a double queen) so you have to manage your expectations. The room was very clean but strictly utilitarian. The bed was firm and did not feel old or abused, and the fridge and microwave were in clean workable condition.
Another plus is that Express Inn is in a good location, walking distance from the downtown area, Hult Center, and the lovely places along Blair Blvd. including the Pizza Research Institute, Ninkasi Brewing, and Sam Bonds Garage Bar.
One thing to note is that the main photo on the hotel’s website is very misleading. That photo has nothing to do with this place — I’m not sure what they’re trying to say with it. This is a small 25 room hotel. Nothing but rooms.
Also, the checkout time is 11am. Could be later.
Other than that, a pretty nice place to sleep over in Eugene.