Rick Case Honda

A few years ago I bought a Civic from Rick Case (be sure to ask for Craig Manning, best salesman there is!). He met my price and negotiated a payment I was comfortable with. Best part, I LOVED my car that was totaled less than a year later. Went back to Rick Case but not one CR-​V on their lot, they had a huge sale and I missed it :-(Bought a different car somewhere else but for the past year I have been calling Rick Case (and they’ve been calling me) about that CR-​V. Nobody else would deal with me with my trade (pay off was high, I admit). Some dealerships told me sell it on my own like ok, if I do that do you think I’m then coming back to buy a car from YOU? After I paid down my loan other dealers were still playing games with me, telling me to come in, then backtracking on what they said on the phone. Not Rick Case! I loved them from before but I expected the same routine, go there and then have them change terms we discussed. Try to sneak in some things to put me in a negative equity position. You know, the tricks car salesman play but not Craig! I drove in, picked out a car, Craig did the paperwork, the financial manager was also the best who even got me a lower monthly payment than proposed with better financing — how can anyone not LOVE RICK CASE? Not one other dealership would do for me what Rick Case did in less than an hour! Do not waste your time or money going anywhere else. This really was as good as it gets (if not better, thanks Craig Manning and thanks Rick Case… I will be back!)

Came in for an oil and tire rotation. I watched the service people get done with my car in excellent time. I then watched my car get parked and it took an additional 35 min to just get the paperwork just to pay for the service. Gave then a second chance to have a good opinion but was just disappointed again. Will not return.