Two and a half stars? I’m really torn. I do have my hair done here because it is convenient and I’ve had pretty good experiences. I get my hair colored once a month but cut only every other. Having longer hair, there’s not much they can do to mess it up, but they do charge me extra for it. The color has come out too dark on occasion, but again, I’m not super picky. If you are, you may not be happy here. You pay more according to the experience of your stylist, and if you make an appointment with said stylist or just take your chances and walk in. I’m not overly impressed with anyone although I did like the cut Jackie gave me and I saw her do a great short cut on an older woman before me. The real downside to Hair Cuttery is that it is DIRTY! From the floors to the bathroom to the disgusting, filthy dirty vents you have to stare at when you get your hair washed. It’s just so gross. I’ve commented and on my last visit heard another customer comment to her stylist on the lack of cleanliness.
Mark F.
Tu valoración: 1 Chicago, IL
Worst customer service… sat at waiting area and the lady ignores me… another white customer came in took him on right away… told the front desk im waiting for a hair cut… responded i have to wait a few more minutes… maybe my skin color requires a slower service.
Karen H.
Tu valoración: 1 Estero, FL
Kristen did an excellent job. I had a deep conditioner, a special smoothing service, and a blow out. Very reasonably priced. Unfortunately, Kristen smelled like cigarettes. The product shelves were dirty and huge dust balls were present in the top of the display cabinet. The stations were dirty and dusty. Some of the stylists’s brushes were filled with old hair, the disinfectant jars for the combs were half full of old liquid. It’s apparent that it’s a high volume salon but lack of attention to cleanliness will prevent me from future visits.
Julia R.
Tu valoración: 5 Fort Myers, FL
Amazing experience, the staff is very friendly and willing to go above and beyond to ensure that their clients have an outstanding visit! I highly recommend the Hair Cuttery at Coconut Point.