I went to exchange a pair of shoe that was given to my daughter as a gift. The employee there said I couldn’t exchange it because it was over 30 days old. AHHH. First, it was a gift and second I don’t live by a Stride Rite store. I had to go out of my way to exchange this pair of shoe that did not fit my daughter. I was NOT please with them. I understand if I was trying to return it, but I was just trying to exchange the size. Wow. bad service. Most stores would have exchange the shoe. I NEVER encounter one that didn’t.