Sonrise RV

I stopped at Sonrise with my RV, needing a tail lite before driving to LA without a turn signal. It was Christmas eve and I did not have an appointment so the Parts Manager was a bit frustrated… yet he fit me in. He gave me 15 minutes of a serviceman’s time to look at it. In those few minutes the serviceman changed the bulb out and happily sent me on my way, without charging me.
I wanted to pay, so I went back inside, whereupon I got a big smile and a hug from the Parts Manager — who turned out to be the owner. He wouldn’t accept any money.
I was truly blessed. My daughter, Hannah, is a singer of Sacred Music and she sang The Lord’s Prayer a Capella. The entire shop stopped to listen. It was almost Christmas and these guys were staying late to finish jobs, no doubt missing out on some Yuletide celebrations. Ron sat with his eyes closed and treasured the music. Hannah’s voice echoed throughout the shop as if angels were singing. The owner had many tears when he hugged us again and thanked Hannah so much for her song. He put his arms around us and prayed a wonderful prayer of blessing on us both. I was so surprised and grateful. Who really prays for us any more?
Rarely do you find a group of people who actually live up to the Word of God. These guys truly do their best to make everyone happy. I’m sure, like all humans, they fail at times. But I must say a big THANK YOU for being authentic and giving us the help we needed. I would have hated to drive to LA without a turn signal.
Please visit them for your RV needs. But make an appointment first! And get your hug and prayer from a man who is a rare man of God.

These guys are great. A few years ago I stopped by for a verbal estimate on some minor body work, and even though I never got the work done, their professionalism and very fair price made an impression on me. This time around, I needed some electrical work done. I also wanted to get the rv waxed. I remembered the great impression they made on me a few years ago, and decided to call them up. All went well. They answered all my questions and did a great job, at a very reasonable price. The rv looks so good you can see the newly waxed shine from 20 yards away! Thanks guys!

These guys are great. I had the best experience there today. JR was courteous, helpful, professional, competent, efficient and all that good stuff. In fact, everyone there was just great. What a contrast to some of the other alternatives in the area. I can’t recomend these folks highly enough. Good people.

J.R. not only put caulk on a small crack on my RV, for free, he gave me about 40 minutes of his time by showing me what a bunch of great money saving repairs. Absolute professional and extremely helpful. Thanks for your time J.R.
They have a great selection of items for RVs and their staff is very professional.
They offer a Military/​Fireman/​Policemen Discount

Mark and Steve were great. They have a great selection, and when they didn’t have what I needed, they had it for me the next day with no shipping charges. And they followed up when it was ready. Great service.

Sonrise RV has always had what I needed but the best thing about them is when I call or go in, JR will always spend any amount of time figuring out problems. I even arranged for an appointment to bring my motorhome in for an electrical problem, and when JR came out to take a look, he found it right away and didn’t charge me. JR is the best!

its wonderful to have a repair facility that you TRUST! every employee is courteous, you get honest answers, the prices are very fair, the repairs are done promptly. every other place i’ve used they have our rig for at least a week. sonrise gets things done efficiently and quickly. i would absolutely recommend sonrise rv. i feel grateful to have them as our repair facility.

Great people… fair, honest and do quality work. I would recommend them to anyone.

Took my popup in for the breaks and my truck into have an electronic break control. My truck had an electronic ignition issue not related to the breaks but that did not show up till I brought it in. They took the time to get me on the road after close of business and diagnosed the issue for me. 10 dollars at the automotive store on my way home and my truck was running great again. These guys are good fair people. I would recommend them. JR is excellent and the technician who worked late was very good pointing out the ignition issue and taking the time to prove it to myself being skeptical.

I have taken my trailer to Sonrise for repairs on two occasions and have been very happy with the way I was treated and the quality of the work done. On a recent visit I had a new converter installed and the control panel replaced on my dometic refrigerator as it would work on propane but not on the AC mode. The next time I used my trailer the refer still did not work in the AC mode so I took the trailer back to Sonrise. They promptly discovered that a fuse was bad and replaced it at no charge! (I even offered to split the cost with them as it may have occurred when I plugged it in.)
I find this kind of customer service to be very unusual these days and I will definitely recommend Sonrise to my friends.

Don, the owner, is awesome. I have had my vehicle in there three times and got exceptional service at a reasonable price and very timely. If someone answers the phone and is a little direct, it is Don’s son, «JR». He has a dry sense of humor with a little a certain amount of sarcasm thrown in. He is really a nice guy, but doesn’t warm up to people immediately. He knows his stuff and will take care of your problem. He is extremely knowledgeable. The technicians do excellent work and always leave things in like new condition. All of the guys in the parts department are friendly and helpful. I have been here 3 times and wouldn’t take my vehicle anywhere else. I recommend them to my friends.

The owner contacted me after reading my review and said he was embarrassed. That the company has been in business for 20+ years because they stand behind their product. So he refunded the cost of my repair. After talking to him on the phone, I will give them another shot if I need any repairs in the future.

These guys really have some sub-​par technicians working there that do really shoddy work and they generally have a bad attidude. I think they bump the bible stuff a little too much and are not very Christian in the way they conduct business either: don’t fall for it if you are a believer or an atheist.
They did some wiring for me left it all dangling under my RV unprotected, not in wiring loom or even zip tied. That is is not the way the lord intended it or the way any of these guys would do it on their own coach. Just plain lazy work.
When I complained about the crap wiring job they charged me a pretty penny for, they were surprised I was complaining. I asked the owner if he would want it done like that on his coach… hmmmm …they fixed it. Do unto others (especially when you are charging them money) as you would… well you know saying.
I had them install a propane fitting they never could bother to tighten up: I am glad my family did not burn up or blow up in my coach with the leaking propane. Not the way anyone would install this item. The owner was incredulous and gave me back my money and asked me never to come back again. Well I was not going to come back anyway: I would not trust these chuckle-​heads to fill my water spigot.
One good note I have to say about them is they have a pretty good parts department and nice selection Jesus handouts.

Sonrise RV is fantastic, they have saved me on numerous occasions. They are always busy, but they make time to help you and get you on your way. JR is awesome, very knowledgeable and goes out of his way to make sure you have a great experience. Most recently my Norcold refrig was acting up again, of course the night before we were leaving on a weekend trip. I called Sonrise right when they opened 8am, Mark said no problem bring it in. When I got there they were of course busy, but they moved RV’s around and got me right in. I got a call at 9:30 saying they found and fixed the problem, ready to pick up. Unbelievable!!! So so thankful to have a working refrig for our trip and only had an hour setback. And to make things even better, the part was a warranty/​recall part, so the work and part was FREE! Could not be happier and will always bring my RV here for service. Try them out, you won’t be sorry you did!