Sherwin-Williams Paint Store

This location is very easy to find and park.
I typically come between 9am and 1pm and have never had a long wait. They mix the paint very quickly and are always nice and polite.
The store its self is small but has most items you will need for painting.
They are priced competively.

This store has no customer service whatsoever!
Stood around for 20 minutes without anyone acknowledging I was in there, even though I was right in front of them. I understand they’re busy but a simple (I’ll be with you would have sufficed)! Never again!

Wonderful customer service. Tad, the manager, is probably one of the nicest and most professional people I’ve ever come across in retail. Extremely knowledgeable and friendly, he has helped me with numerous samples more times than I can count! We bought a house with a very dark interior, very difficult to determine paint colors and I don’t know what I’d have done without this Sherwin Williams store and its employees. We had the entire exterior and interior done in the course of a week and I was pulling my hair out. But the people who work in this store were never exasperated or short with me. Plus the paint is just superior to the cheaper stuff and I needed a better quality paint for the job I had to have done. The color we bought turned out to be too light for me and I hated it. Tad just said to bring it in and they would be happy to try to tweak the color into something we’d be happier with.
Sometimes you go in and they all of a sudden go from being empty to having a rush, and each time the employees, like Vera, patiently and with a smile wait on everyone in turn with a high degree of professionalism. Also, fyi, just found out they also take old paint for recycling ;-) !!!

Back in March 2014 my wife were blessed to purchase the very dream home we had been wanting for over 12 years. In the process of the purchase and the closing, my wife and I were in search of the paint, paint codes and brand of paints that we would use to accomplish a makeover of approximately 80% of our new 2500 square foot home.
Fast forward to the second week of April 2014. After visiting Dunn Edwards, Frazee, Vista Paints, Benjamin Moore & a few other paint stores and major box stores, I happened to call the Sherwin Williams store located in Escondido just off Tulip Street. Based on the level of knowledge, education and customer service that was head and shoulders above all other sales reps that I had previously spoken to, decided to visit their store.
Upon my arrival, their personnel picked up in person, where the store rep left off over the phone. By that I mean, Tad the store manager greeted me with the same commitment to customer service that I felt over the phone. Throughout the repaint project, the entire store has provided consistent, professional and superior support.
In a day and age where social media and technology has neutered our ability (as a society) to communicate and interact a personable manner, it is refreshing to encounter young professionals like Vera, Rayna and Tad who just get it. Their collective winning attitude has help make me a better informed
consumer of paint products in general and is what makes Sherwin Williams paint products a great national brand.

We’ve been going here for almost 5 years. These guys are really helpful and the paint can’t be beat. It’s well worth the extra money to avoid the big box store paints. We tried those with terrible results, and SW paints really showed them up. You won’t be disappointed. Look for their sales for great discounts.

Everything you need to paint. Variety of colors to chose from they even have a lighting box so you can change the brightness of light and see how your color looks in different lighting.
The prices are higher for items such as brushes, rollers, etc. Than if you were to go to Wal-​Mart but you can just look for which ones are on sale.
The clerk today was different… Not rude or weird, just different. Perhaps it’s because it was a slow Sunday!

We went in to this store to get some paint that was on sale. It was right before the store closes, but there are lots of customers waiting in line because there was only one employee there. But she was making sure and kept notifying everyone that they will be helped shortly. I was 3^rd one in line and she was being very helpful and had lots of knowledge. Even after the store closed, the door was not locked and 1 customer came in. She did not refuse him but said ‘Hi!’ and was glad to help this customer out. They did not have 1 item in stock so I had to buy more expensive one but she gave me a discount on it. It was very nice experience and would love to visit there next time I need some paint.