Professional Hearing Associates

I was told to come here for a hearing test
When I walked in it was was nice and clean
Dr.Illich walked up to me and introduced him self
I’ve never had a Dr. do that .
He gave me the exam and was very professional
And knowledgable .
To say the least I was very impressed with this
Establishment.

I have known Dr. Illich for many years, as I am a speech pathologist. I knew that he was very nice and had heard only wonderful things about his interactions with patients and their family members. But I got to have first-​hand experience recently, when my mother needed a hearing test (audiogram) and subsequently hearing aids. Dr. Ilich treated my mother with kindness and patience. He explained everything to her and to me, even offering to take calls from my family members who weren’t able to come to the appointment. He and his staff have been communicative and patient with subsequent education, appointments and information. I feel fortunate that Dr. Illich and his staff are taking care of my mom, and that his reputation that I’d heard about before was completely accurate!

I am a Gerontologist, who works with the elderly, helping them through care/​case management services. I have had 2 clients, who have received absolutely wonderful care from Dr. Illich & his staff… One of my clients is a very hard to handle elderly woman (she can be a pickle if not taken care of her as to what she thinks of as properly!!), who really needs the ‘extra attention’ when it comes to explaining and dealing with her health issues. Professional Hearing Associates, Dr. Illich, Che & staff have made her feel comfortable and valued as a human being, plus her hearing is soooo much better. She is enamored with how they listen to her needs, address what she has asked and care for her. I have always felt they go above and beyond what I have experienced in some of the related health fields, especially when it comes to explaining just how much a product will cost, fitting the appliance, continual checking up on client’s happiness with their hearing aid and overall assisting when for example it just needs a basic cleaning. My fussiest client is in the best of care with this group! Kudos to this team for the excellent services they provide to our aging population!