Palomar Property Management

My previous post still stands, nothing changed and John never made any attempt to correct his wrong doings. He claims in his add that he is quick to make repairs. Well I drove by our old rental and saw that the new tenants had sand bag out front and large puddles covering the entire drive way. By the way that was one of our major complaints, the flooding on Arena Drive. No effort to fix the flooding problem has been made… obviously. We moved out August 2015. Plenty of time to make repairs John. I guess you can remove that part of your add that claims you make timely repairs. Anyways… save yourself the headache find another company to rent from.

I appreciate the responsiveness of this management company. I like how they are always there for you ready to answer questions. They fairly represent both me and my tenants making it right for all stakeholders involved.

I recently moved to a property that they manage and while I think it’s easy to rate a company 5 stars when everything goes smoothly, what I really want to know, is how a company behaves when something goes wrong. While i have been frustrated at my general bad luck and timing every issue I have brought up to PPM has been handled with kindness and grace. Laurie and Heather and Keri and John and Mike and Patrick and Michelle and Cesy have all been exceedingly wonderful and on top of it, even when I was generally flustered with things. It has been my pleasure to have these people help me with general issues. Thank you team!

I can only speak from the side of a tenant and as a former real estate agent myself. I love the property I am in, and my landlord is very nice, so this review is NOT a reflection of that. My landlord contracted PPM for tenant placement only.
They confirmed my move in date, told me to give notice at my current place. I gave notice and then they told me they couldn’t do that date for a move in. I had to change my move out date by 10 days due to their error.
Our lease agreement had several errors and omissions that I had to ask to have corrected prior to signing.
I dropped off a deposit in person at their office, but I was asked about dropping off my deposit three times after I had already done it! Our corrected lease was available for signing 10 days after I dropped off the deposit.
I had an appointment with one of their agents on ⁶⁄₁ at 12pm at the property. She did not show up, call, or text. I called the agent to reschedule for ⁶⁄₂. 30 minutes prior to the appointment, the agent calls to tell me that she won’t be coming after all.
Completely unprofessional.

Eric is amazing and helpful. If you get a chance to work with him, you’ll find that he is not only consistently open for questions and easy to communicate with, but he is also very knowledgeable about Carlsbad. Unfortunately, I have to say that I did not have that experience with Palomar PM as a whole.
When I expressed interest in a rental property on HotPads, Eric responded to me first thing in the morning. After filling out the $ 70.00 application fee (for two tenants total), gathering our updated bank statements (which I had to go to the bank for), credit reports, and organizing paystubs/​proof of income, I moved my schedule around to view the property (which was a 45 minute drive from my house). I had already completely loved the place from the pictures and the price, so I was just trying to finish the application process and meet with Eric.
On my way there, I received a call letting me know that the property was listed incorrectly, at $ 400/​month below the actual value of the rental. So it was really a one bedroom for $ 2000/​month, which is something I never would have inquired about (as a full-​time grad student on a budget). Were they apologetic and sympathetic for making me waste a bunch of time on something that was their mistake? No. I’m left frustrated and exhausted and somehow feeling like it was my fault that the price was listed wrong.
I understand that mistakes happen, but this was a HUGE waste of my day and I plan on avoiding their services in the future.

I absolutely LOVE working with this company. Straight forward, cover all areas of management. Find excellent tenants for the home and are always available for repairs. Whether you own residential or light commercial real estate Palomar Property Management can manage your asset maximizing return and minimizing cost all while interfacing with your tenant in a prompt, professional manner.

These are the BEST property managers I have ever dealt with! I deal with managers in three states and they are by far the best. They are responsive, friendly, and very helpful. They have repairmen who are cost effective and good. I tried to rent a condo on my own for five months. When I gave it to them they had a good tenant in it in two weeks. When I wanted to buy a condo, they gave me really good advise about it. My tenants never bother me. They make owning rental property easy!

The staff is very friendly, and quick to respond to any issue we may have. We have been with them for more than a year. Made transitioning 2 households into one very easy for us, and are always a pleasure to rent from.

Professional, friendly, detailed, thoughtful service. Just rented a home with them and we are SO incredibly pleased with the service they provided us! Right down to referring us to someone who can help us remove some blemishes on our credit report! Highly recommend them! John was fantastic and his staff is the best!!! Couldn’t be happier!

We have used this company to provide both tenant search and screening services as well as traditional property maintenance & management services. They have been very responsive and easy to work with. They are comprehensive in their approach, and can provide needed referrals for almost any type of situation. Terrific service, highly recommend them!

Impeccably fast service whenever a problem (such as a broken pilot light for our heating system) arose. We are very happy with the professionalism and amazing staff!