Kahoots Pet Store

I came in today to buy my daughter fish for her new fish tank. They had a terrible fish selection, they had 4 little tanks with fish that’s it! My daughter was so disappointed, I had to take her across town to Petco. The employees were nice and helpful they get 5 stars. But the store is more for dogs and cats not really a great pet store for fish. If they expand their fish area I will give them another shot in the future.

Funny how an interaction with one sales associate can ruin it for a customer. I will never spend another dime at this location. I MIGHT give the location across town another shot but not this one. Sadly, the of the customer service I received today also cost the vet offering vaccinations business as well. I wanted to give it –5 stars or at least zero stars, but apparently Unilocal requires at least one.

always stocked, has what I need but OH… MY…GOSH. Tone down the nice smiley attitudes. It’s one thing to be friendly and have good customer service, but holy crap, they’re so far over the top nice that it’s actually annoying. The last time we needed dog food we purposely went out of the way so we wouldn’t have to go to this location. I just want to go in and get what I need… I know exactly where it’s at… now lay off before I punch you in your smiley face.

I love all the people who work at this store! One of the employees helped us for a whole hour to help us find good food for our furry boy and educated me and my husband on things we would have never thought of! Such an amazing and knowledgable group of women! This our new favorite pet store!

I love this Kahoots location. It’s the largest store nearby with a nice training facility. Kahoots is a local company, originally established in Ramona. We try to purchase local grain free, healthy foods for our pet and it is so nice to be able to pick out local food and a local shop! This location has an extensive collection of toys, chews, food, treats, collars, leashes, etc. The only line I wish would be broadened at this time are the dog beds… something sturdy but more fashionable!

The staff are always friendly, and are knowledgable about the animals and products. I have been at Kahoots several times already and have not been disappointed. They also sell good quality dog and cat food.

I’ve shopped at Kahoots (EAST)in Escondido for the past five years and have always had great service. Since feeding my dog Chloe Kahoots dog food, she no longer has skin issues and she always loves to dig into her food. I feel confident feeding her Kahoots brand. Tonight — I shopped at a different Kahoots (west) and I have found my forever pet supply store. I will never shop at another store unless it’s to buy a new outfit for the dogs or something special. The store manager, Alicia, helped me pick out the right harness for my little dog Leo and spent a great deal of time with us making sure it was the right one for him. She adjusted it for us to makes sure it fit correctly and let us test it out. Alicia went above and beyond the call of duty and I could tell she really cares about the animals and she cares about her customers too. She is incredibly knowledgeable about the products and will take the time to assist you without making you feel rushed or like just another customer. I feel I have very high standards for customer service and Alicia just blew me away with her kindness, thoroughness and eagerness to help. I can’t even put into words how grateful I am for her help. My dogs are my family and the Kahoots employees understand this. They always give the dogs attention and are all very friendly and helpful. No other pet supply store even comes close to the level of service and helpfulness I receive at Kahoots.

The staff was great. I guess I walked in right at closing time. The were real informative and never tried to rush me. I only noticed that they were already closed right after I prayed they had to open the doors. I will be back.

I went to Kahoots yesterday to buy a pleco to take care of the algae in my tank, and decided to bring along the pups since they love to go on car adventures. I have one really confident dog, and one really shy dog that is terrified of new people, but I figured it’d be okay since it was in the middle of a Thursday afternoon and there wouldn’t be too many people in the store. Unfortunately, my little scared boy peed on the floor of the store when two of the sales associates walked up to us. :o (But, the two associates were really sweet about it, didn’t even let me help clean up the mess, and then one of them (I wish I could remember his name!) went and got some salmon jerky treats, sat on the floor, and fed them to my little scared pup to cheer him up. He also helped me pick out the fish I needed, and suggested some dog toys for the boys. I usually go to Petco, but I definitely got friendlier service here at Kahoots and will be back again.

The only thing that would make this place better is if they partnered with the local shelter to adopt animals through their store. The staff are always nice every time I’ve ever been here and they are knowledgeable.
The animals they do have for sale here are always in clean cages and are not afraid of people. The store is rather large for a pet store and their variety of products is vast.
I love stopping in here when I’m on this end of town.

Looking for a few items for my new pet and Kahoots Pet Store being the closest to the house came to the rescue. Had a wonderful time shopping for leashes, food/​water bowls, treat bags, crate liners and was given important information about being a new pet parent. Kahoots Pet Store may not be as big as other pet stores but they do their job well.

This is a very good pet store. The staff are extremely personable and very knowledgeable, and very good with our kids running around checking the animals out. They have a great variety of fish, lizards, rabbits, birds, guinea pigs, and many other animals. They also have a really awesome stock of all the pet supplies you could ever need. I’ve never seen such a huge selection of leaches and collars! I highly recommend going to this store.

Kahoots is a wonderful place to get pet supplies. The sales clerks are friendly and knowledgeable. They have good selection and is usually very clean and a pleasure to visit. Prices can be a little steep, so, it’s best to shop around. Look for their store flyers with your usual Tuesday advertisements to save some $$$. The location is convenient and ample parking. I wish they opened a little later… I went there at 7:55 pm and they closed at 8:00 pm. Had to return the next day… oh well! Maybe I should have read the Unilocal!information a little better…

I love Kahoots! Everyone is always so nice and knowledgeable about all types of animals and their products. I love the people at this Kahoots especially. Adam, the manager is an awesome guy and Penny is really sweet. People at Kahoots take the time to help and they are beyond friendly. I wouldn’t go anywhere else for pet stuff!