Eye Care of San Diego

front desk staff is very nice, but the ophthalmologists themselves aren’t. very rude and impatient with patients who do not speak very much English, even when translators are present.
don’t be rude and maybe I wouldn’t give you such a shitty review

going to the doctor, any doctor is unpleasant at best but the wonderful ladies at this establishment made the experience of an ophthalmology exam an almost pleasure. They truly show care an concern for their patients. I most impressed with Janine and Dr.Varshney.

Had my eye exam done, and got some frames. Experience was great and with my insurance DavisVision/​Guardian it covered most of the expensive cost. There was a 30% discount on my second lenses since I was doing my first normal glasses then the second was my Google Glass. Since the Google Glass Explorer frame I chose was kind of curved, Marlen Gallardo was knowledgeable to make necessary adjustments needed.

Dr. Sanchez is great! The staff is friendly and professional. It is a small office, however I’ve never had any problems. I never feel rushed or have unanswered questions when I leave. I don’t know any of the other doctors, but Sanchez is so nice and personal. She really makes you feel comfortable and relaxed (even when I had to bring my 6 month old son with me).

Although I like Dr. Sanchez at the Escondido office very much I can only give this office 2 stars because of other problems. The front office copied the ss# incorrectly and that messed up insurance clearance. Next they brought the Dr. the wrong chart (same name) even though they had the correct chart when they were trying to obtain Insurance info. Twice I was called for appt. reminders (again, not me, wrong patient). Typically after the eye exam you are escorted to the opticians office. The optician at this office always acts as though she is doing me a favor to provide any service. She doesn’t even say «hi, how are you today?» nor introduce herself. The first time I thought it was a fluke, but 2 years later her attitude was the same. Therefor, I order all of my glasses through the San Diego office. They have a great selection and the customer service in that optical shop is 5 star. And, like I said, Dr. Sanchez is super, just make sure that your name AND birthdate match!

Finally got fully reimbursed by this office! It took almost a whole year. Sheesh. My health insurance paid Dr. Bokosky’s office $ 200 and then and only then would they pay me back. This is a scam and they weren’t honest with my insurance company. Good riddance!

Very personal, friendly business
I had quite the opposite experience of SubPrime during my visit to Eye Care of San Diego today. Yes, they I got the sense that they are very thorough with their paperwork and procedures, but I got exceptional care from Dr. Sanchez. I have been to five different optometrists in San Diego in the past five years and she was by far the best doctor I have ever had. Typically, when you visit the optometrist you get an assistant who does all of the initial procedures, then a doctor rushes in, does the exam, and rushes out. Not Dr. Sanchez. She spent a sufficient amount of time with me, answered all of my questions, and made sure I was comfortable during the exam. I never felt rushed or «squeezed» into my appointment time. Also, I barely had to wait at all as my appointment was a 1:15 and the doctor came out to get me herself at 1:20 for my appointment.
I was highly appreciative of their disclosure of what would and would not be covered by my insurance BEFORE seeing the doctor. Apparently, the eye exam itself is covered by insurance but the contact lens fitting is not. I was told up front by the receptionist and allowed to take a minute to decide while I was filling out my paperwork whether I would like additional exam. Also, I didn’t have to fill anything out online before coming in (as suggested by SubPrime) and the reasons doctors do this is to speed up the process of checking in and also because the theory that people are more thorough with their paperwork when it is done at home and not rushed in the office. I just arrived 15 minutes early per their recommendation and filled out the forms while I was waiting.

Impersonal corporate business.
When doctors, vets, dentists, and now eye doctors group together they’re basically saying f*ck you to their patients, and saying hello to German performance vehicles.
Service here is robotic. You have to fill out a form online before coming into the office. Good idea if this was to speed up the process, too bad the Dr. isn’t on the same page. Wait times in the examination room can take forever with no contact from anyone. The problem is that they cram an many appointments in a day to maximize their profit margins. This causes traffic jams when one appointment runs long.
Too many patients can lead to shortcuts in service. Doctor was running WAY behind and quickly asked me if there was any change in vision since last the last appointment. I said I didn’t think so. Doctor quickly said okay, I’ll just assume everything is the same as last time *Goodbye*. I waited 30 minutes in the examination room and you give me only two minutes of your time? How much are you billing the insurance company for this?
Look, if you can search out a doctor that runs his/​her own office do it.
At places like Eye Care of San Diego you’re just the means for them to receive money from the Insurance companies… in my opinion

I have been going to Eye Care of SD for three years. I see Adriana Sanchez and she is great. Very friendly and takes the time to exam you properly. Staff is nice. Waiting room is clean but small.
My only complaint they only honor there prescription for glasses for thirty days.