Blockbuster Video

I love the old school feeling of going to a video store and hoping that what you want is available. Were a blue ticket member so we have unlimited rentals and no late fees. For $ 16.99 per month I think its worth it since they always have the latest movies way before Netflix or Redbox. This place have a lot of movie selections and the staff are really friendly. For the last year that we have membership here we never encountered any issues. I bring my kids here to see the excitement in their faces when they see the movie they want to watch is available. Same feeling I had growing up except back then it was betamax and VHS.

For a franchise that was once «IT PLACE», this one has held its own! great selection, its actually well kept and clean. employees extremely polite.
Recommend!

Store was clean and well kept. All workers were polite and helpful.

Recently visited this location… have been using Blockbuster Express at Vons. But, the selection is so much better if you’re looking for older movies. It amazes me how knowledgeable the clerks are because, if you ask for something antique that you’re looking for, they’re like a robot, they look away briefly, then they know exactly where the movie is located, which aisle, and also give you a brief commentary about the movie. I wonder if part of the training includes assimilating all the movie trivia that’s out there? Nearby, is Dairy Queen for a quick chocolate covered cone! Next door is a great yogurt shop and sandwhich shop. Also, Starbucks is nearby. And Vons for you microwave popcorn and case of beer. Everything is close by!!!

Worst customer service ever. Look I understand that a job at a blockbuster is not the most prestigious of jobs but hey manager, if you don’t like your job, quit, or go play in traffic or something. I’m sorry if my visit to your store inconvenienced you and you pathetic life in anyway. I canceled my account in the same visit. Corporate promised to deal with this directly, that was a month ago. Netflick has one new customer and anyone that listens should follow.

I worked at this location a number of years back. At the time, there was no Netflix, no streaming video, and only a handful of mom-​and-​pop video stores in Escondido. The location on El Norte was a challenge because it was (and still is) a thriving commercial draw for Escondidoans (?) to get their night started, and who hasn’t had the urge to make tonight a Blockbuster night? haha
First, this location was built around knowing the potential to draw customers in from the surrounding apartments just up the way on El Norte Pkwy. which is a great convenience. The parking lot is shared with the local businesses like the Dairy Queen. The average worker at Blockbuster is a typical entry-​level employee who is pushed with things to sell (that they don’t want to) and promotions to offer (which ties up the line), so they get a bad wrap for the training they are told to have. Most of my experiences have been with good workers there, but you do get the ones with a bad attitude who were hired because they were a friend of the manager. The area location is really just trying to stay afloat as the company itself does odd things.
For starters, the company itself has had to become a bit of a whore, if not a flea market. The competition with outside (superior) services like Netflix has challenged B. Buster to start selling everything from novelty candy aimed at children to posters of random entertainers, movies, and… puppies. Whatever, I get it, it’s hard to make a buck. They make risky decisions on what to sell (DirecTV, Flip Video cameras) and they are told to try and upsell you on your experience. I think that’s the major mood-​killer for B.Buster.
I’ve spent nights working there where the line to check out movies was clear down the center aisle (and we were fully staffed), and we were still told to try and peddle Rewards memberships (which, BTW, used to be free and upgraded on how often you rent, not $ 10 for 3 days of rent one, get one free), DirecTV memberships (at the register? c’mon! Worst selling point ever!), or buckets of popcorn/​candy to these poor people who just want to get their night going as quickly as possible.
As the years went by, they got rid of their daily late-​fee policy (+), started charging for Rewards memberships (-), stopped renting out game and video systems (-), started peddling random accessories (-), and have become outshined by simpler services like Netflix. Although with Blockbuster Online, you have the option to take back a movie that night and switch it out for a new rental, which is a convenience factor Netflix doesn’t offer… except you can stream online movies on Netflix. Plus, there’s something about physically holding the product you’re about to enjoy that keeps Blockbuster in business. It’s tangible and feels like you might get entertained by simply popping in the DVD/​Blu Ray.
All in all, a great location if you have to go to one in Escondido. The store is mostly similar to my old (sniff) East Valley location BEFORE it went under in 2000 (the one across the street from McDonald’s).

Yeah, I know. It’s Blockbuster. Why would I write a review of Blockbuster Video? Well, normally I wouldn’t. However, since the Blockbuster that I have gone to for over six years recently closed, I had to resort to their location on El Norte Parkway. Well, what an improvement this store is!
The El Norte Blockbuster is much larger than some of the other stores that I’ve been in. Therefore, there is more of a selection. I have yet to experience difficulties in checking out any newly released videos, even on weekends. At other stores, I always had to wait for several weeks for new arrivals to be available because there were never enough copies to go around. That’s not the case here. The staff is also much more efficient — the line to check-​out videos moves fast.
I’m not yet ready to move to online services like Netflix. Blockbuster is still too convenient for me.

An ok place to rent dvd’s and such. Meberships do require a credit r debit card, I dont really understand why. Good selection, though 5 times out of ten it will be unavailable. But I dont want to knock them too bad, they are nice and hardworking, so I’ll still go in every once in a while.

Oh the days when we would hop in our car, drive out to Blockbuster, rent a cheap VHS tape and buy a bag of popcorn and say goodbye to the friendly staff has long gone due to the creation and the DVDs and with the VHS tapes leaving the store, so did the employees friendly customer service skills.
Upon entering, my friend needed to apply for a new blockbuster card so as she went to fill out her paperwork and turn it in, an employee, Byron, gave the worse stuck up attitude and that did not please me or my friends at all. It seemed like this worker in today’s «entertainment» industury wanted to stop being seen as an extra and get the A-​list and Red Carpet type treatment he deserved from a uncommoner like my friends and I. Well, this man can have one red carpet that no one will touch, and that’s Lindsay Lohan.
I was so disgusted with this employees attitude towards me and my friends. After walking around and seeing some games we wanted to rent, we noticed that one game we wanted to rent wasn’t on the shelves. We asked the people if they had the game, and without even checking, they automatically shot back at us with, «If it’s not out there, then we don’t have it!» Well, as a customer, I understand, but I would enjoy it if you could DO YOUR JOB AND CHECK THE RETURN BIN!!!
I am completely disgusted with this location and the customer service given that I am going to make the extra effort and just sign up for Netflixs.

Blockbuster is a relic of the Home Video age. A Giant in the 1990’s, with the advent of the Internet age and NetFlix, why would you still head out to the local Blockbuster to find that the movie you want is not available. Not only that, there are late fees and other nonsense that make it just not worth it. The problem with THIS Blockbuster is that every time I have been there it has been dirty, messy, and a complete view of chaos incarnate. Not only that I guess this part of Escondido has a high Mexican-​American population because half the signs and movies are in Spanish! Get Netflix and save your trips out for Frozen Yogurt or something.