Available Termite & Pest Control

We bought our house in Lake San Marcos almost two years ago. Available Termite was the termite inspection company the seller chose. No termites were found by the inspector, Arturo Torres. He did find dry rot in the patio cover. We still have the report. Lately, we have been bothered by a lot of spiders, so we hired a pest control company two weeks ago. The company found that we had termites in the attic that had been there for at least five years. Not only that, but they felt that no one had ever been in the attic to look for termites because there were no footprints on the insulation, and the insulation had never been pulled back from any of the wood to look for termites. Also, the number of areas of termite infestation was very large, and the new inspector believed that would not happen in just two years. My husband went in the attic with him and saw the damage and evidence. In addition, the new inspector found the dry rot on the patio cover had never been repaired but only painted over. We called our realtor who called Available Termite. Arturo Torres not only still worked there, but he was also co-​owner. Our realtor said Arturo Torres became very defensive but wanted to see our house. He came today and said he wasn’t going to do anything. He said it was just the other inspector’s opinion that the termites had been there for at least five years. He had nothing to say about the insulation not being walked on or not being pulled away from the wood to look for infestation. Then at the end of his visit, he said he wanted $ 65 for the inspection. This was the first we had heard of that. Never mind that because of him, we are going to have to pay a couple thousand dollars, stay in a hotel for three days, and board our dog. I told him I was going to post the result of our meeting on Unilocal and other social media sites. He said he would sue me for defamation of character. I said that posting was my right as a consumer. He then repeatedly poked his metal clipboard box in my face and told me that I had «crossed the line». If I were buying or selling a house now, I would want to know about Available Termite Co.

The company is family owned and operated, which is a plus for me. The technician who came to spray my house was very knowledgeable in explaining the situation and causes. We were getting treated for fleas and ants (not uncles) and very satisfied with the professional service.

Terrible company. Cut corners in the repair of our balcony four years ago. A friend of ours almost fell of the balcony the other week. Realized they never attached the railing bolts to the deck. We started tearing apart the balcony and found main support beams with substantial termite and dry root damage that was never replaced. Called them and a guy named Reuben came out. He denied that their company did anything wrong and wasn’t very helpful. Asked them to help out with the cost of repair which he said no. Now we’re seeking legal council. He told us all the damage to the wood happend after they did work on it. If you see the boards you can obviously tell it’s more than 4 years old.