I think when you’re looking for any contractor to work on your home, the most important thing is always going to be honesty and integrity. I don’t know anything about termites or termite repair, so to some extent, any contractor has the potential to take the upper hand, and I’m sure a lot of companies would and do take serious advantage of their customers because they know the customer lacks knowledge or experience. Absolute Termite is truly a rare exception. We called him out because he had performed the initial termite inspection on our home prior to us purchasing it in 2013. He was hired by the sellers to inspect but not repair damages. What he found was clear evidence that the sellers had covered up significant termite damage in order to pass inspection and limit necessary repairs. Two years later we were left with a serious termite problem. Because we were under the 3 year warranty, all Absolute Termite was obligated to do was localized treatment of the termite infested areas, but David’s opinion was that our house really needed to be tented. And instead of upselling us on a tenting, he opted to provide the tenting and repairs at cost. He encouraged me to get in touch with the sellers and demand that they pay a portion, and he documented all the areas that were covered up in the initial inspection. He spoke with their lawyers on our behalf and probably put more time into our house — for no profit — than he does any other house. He renewed our three year warranty and finally, as if that all wasn’t enough, he decided to do the repair work for free — saving us well over $ 1000. I am still shocked at how above and beyond David, Maria, and their crew went to make things right for us. It was a messy situation with the sellers, but we simply could not have been more fortunate to have Absolute Termite working on our side. I would recommend them to anyone and everyone I know without hesitation. With Absolute Termite, you can expect an honest and straight forward inspection, impeccable customer service, a great repair crew, and the confidence that if anything goes wrong in the future, you have a company that will be sure to make it right. 5 stars!
Shannon E.
Tu valoración: 5 Carlsbad, CA
EXCELLENTWORK! David Zumwalt and his crew were completely professional, courteous, on time and their pricing was excellent. I could not have asked for a better experience tenting my home and the repairs required. Would definitely recommend to all my friends and community!
Moto R.
Tu valoración: 1 Escondido, CA
Due to seeing other good reviews I thought it would be worthwhile for them to give me a bid. They were about the third company to give me a bid and it was lower than some of the other ones, but I noticed the report was not calling out some items that the other companies did. So I figured I would go and inspect for myself and sure enough, they clearly missed some significant areas. So I called David back to ask him about it, and he admitted that he was not the one that crawled under the house, but rather one of his guys. He apologized and asked if he could come out and do another inspection to try and make it right. I really appreciated that even though some things were originally missed. He came out again and was eager to make it right, once again he had one of his guys go under the house to do the inspection. This time his guy clearly found the areas that needed some significant work. I asked about a more comprehensive treatment and he said he would be able to do it but that it would cost a little more. I told him that was fair and planned on proceeding with the work. He told me he would need four days to do the work, and that I could schedule the work with his wife. When his wife called to schedule the work she only scheduled it for two days. I told her that when David was over he said he would need 4 days. She said she would have to get back with me. The next thing I heard from them is they would have to decline the work. I think that is a horrible way to run a business and it is probably for the better because it looks like they like to take shortcuts and if you ask for any details, they don’t seem to want to give them, and in this case, they just back out of what they said they would do. I fortunately found a much better company in Escondido. As a homeowner I would certainly check any work they did, and if you just bought a house and they did the work I would be particularly vigilant.
Melanie W.
Tu valoración: 5 San Diego, CA
As a buyer of a short sale home, I was responsible for finding my own termite inspection company. David’s rates were very reasonable and the crew was very friendly. He not only inspected our house as promised but gave us valuable tips on our home to prevent future infestations. I now know who to call and refer to when I need a termite inspection.
ANNIE B.
Tu valoración: 5 Escondido, CA
GREAT company. David is very knowledgeable and the crew was wonderful. They went above and beyond in every detail. I will happily recommend them to all friends and family. Awesome cleanup job. They leave your property cleaner then when they arrived. This was another great business found through Unilocal
Nate H.
Tu valoración: 5 Oceanside, CA
David and his brother are very professional, knowledgeable, and were able to get the job done with very little notice! I will definitely be using you guys again in the future! These guys are honest which is very hard to find these days, thank you again David!
T J.
Tu valoración: 3 Escondido, CA
Gave an estimate and then did some work for us when our house was in escrow. Polite, explained the work that was going to be done and a good price. The only problem we had was that the day they were coming to do the work they were supposed to arrive at 9am. Did not show up until 3 hours later. No call and no «sorry we were late» when I asked about the late arrival and had left a voicemail before then asking if they were still coming when they were late by an hour.
Em J.
Tu valoración: 5 Escondido, CA
David and his crew were careful, clean and pleasant all the while they were doing a great job at a very reasonable price. …Madlyn
MARK K.
Tu valoración: 5 San Marcos, CA
Knowledgeable, professional, very reasonable compared to other bids. High recommended.