Excellent service! They always listen to my suggestions and make the clothes fit excellent!
Rc L.
Tu valoración: 5 Cincinnati, OH
I took my suit for alteration. Wonderful wonderful service. Very friendly and professional. Price is very reasonable as well. Most importantly, the service is very efficient. It only took Mary a weekend to have it done. Very happy we have such nice local business here.
Lily R.
Tu valoración: 5 Hamilton, Canada
Excellent service, price, and the pants were hemmed perfectly. Going to start bringing all my alterations here. Very good service and workmanship.
Brenda M.
Tu valoración: 1 Cincinnati, OH
Took my $ 300 bridesmaid dress in to be altered for my sister’s wedding. The only thing that needed to get done was to have it shortened/hemmed as the dress was extremely long. This place was recommended by another tailor in the area. She took appropriate measurements on the day of the fitting, however, was putting safety pins in the expensive tulle to hold it up which I found inappropriate. When I went to pick up the dress the lining was cut 2.5″ shorter than the tulle, which was 3.5″ from the floor with my heels on. I tried to explain that it was cut inappropriately and instead of coming clean that they had f*cked up, she kept insisting that all linings are suppose to be 2−3″ shorter than than the tulle. She clearly didn’t even realize there was a problem. When I asked for my money back, as at this point there was nothing else to be done to the dress, she said she’d give me a $ 20 refund. I paid $ 85 for my dress to be hemmed. She swore that they charge a hem for every layer, so in reality she felt like she was giving me a discount as the dress was 4 layers and she would’ve charged me $ 100. Either way, in my opinion, if you can’t even do a hem you are NOT a true seamstress/tailor. Do NOT go here! Bad business model. Bad customer service. Bad tailoring.
Marie A.
Tu valoración: 1 Newport, KY
I called a month before my wedding asking if my dress could be altered. She lady who answered said yes, not a big deal. So I went on and the lady said the dress should be hemmed and taken in but she didn’t have time to do both! And then growled at me saying she needed two months to alter wedding dresses! Clearly two ladies are running the show with poor communication. One lady was there while people came in and out for 30 mins while she stopped helping me to take care of them. It was insane! I stood there in my dress while she waited on people and checked them out. To me it would be $ 80 to press my dress and when I called the shop who presses the dress it was cheaper. Marys up charges $ 15!
Renee M.
Tu valoración: 4 Covington, KY
Mary was very personable and professional. She seems to be doing well with her business — the racks were full of alterations in process. Her pricing is comparable to that of Men’s Wearhouse or department stores. Glad to finally find a reliable tailor.