My husband and I used their website: to buy wedding bands early last year and was very pleased with the price and selection of platinum rings available. We decided to order off the website, measuring our fingers at home(BADIDEA). The rings were huge so instead we decided to make an appointment to go there in person. We spoke to the owner who was very courteous and helpful. The rings were returned at no charge(that was their return policy) and we measured for the right size and decided to go with a custom designed ring that was to our liking(we brought in a photo of a competitors ring and they matched the design). They shipped it within a week with a free engraving. My parents liked it so much they plan on buying there soon also. Highly Recommended! Don’t expect a fancy jewelry store. It’s a small office that looks nothing like a jewelry store but I preferred to spend my saved dollars on a honeymoon in Paris and not on a shimmering showroom!