Jiffy Lube

Never again! I’ve been to this location a few times and always regret it. It’s TOTALLY overpriced and much slower than it needs to be. I can now say definitively that they do lousy/​shady work too. I usually get sucked back in for the perceived convenience but… after today… NEVER AGAIN.
Today I went for a standard conventional oil change. It cost me $ 48 dollars and took about 40 minutes — which I was willing to accept if they had done a good job. I could tell something was wrong as soon as I turned the car on. It was idling really rough and came close to stalling out at every stop so I promptly returned to the store. They looked at it/​worked on it for another 20 minutes before the manager told me that he thought it was fine now. I asked what was wrong (he didn’t offer an explanation — I had to ask) and he said that they drained the oil and refilled it again after replacing the oil filter WHICH HE SAID THEY DIDN’T DO THE FIRST TIME. That’s right… the manager told me that they never replaced the filter when they changed the oil. Thy were probably too busy trying to sell me a new air filter or wiper blades. How does that happen? Seems a bit shady to me… praying on customers that can’t tell if you replaced what you said you would. Ethical business practices lacking?
Long story short — the manager barely apologized after his crew didn’t do their job correctly and cost me 1.5 hours of my day. That’s what I call service !!! I will never go back and it makes me wonder if my filter was ever not replaced in the past. My guess is yes.
Zero stars if I could.