Intown Suites

Rude owners, workers/​employees! Even the maid was extremely rude. The rooms are not worth what you pay for a week especially with the terrible service.

I’m not sure where to start-​these aren’t suites and they do a lot of things badly that would be easy to do well.
Only in the most marginal sense can you call these rooms suites in that there is a small area for the bed, a tiny table with two chairs in a corner that dominated by a very large TV screen, a small kitchen area with small «full-​size» refrigerator, two electric burners, kitchen sink and small microwave and then the bathroom with an icky undersized sink. The furnishings are all very cheap and overall the room is very cramped. A large sign facing the highway declares «high-​speed» leading to the impression that it’s high-​speed Internet but it isn’t. It’s genuinely low speed Internet– since they don’t say what has high-​speed I guess they aren’t lying when it claims «high-​speed». The rooms were superficially clean but we had to scrub the bathroom floor, the shower walls, fix the shelf in the kitchen area, etc. Make sure you check out the rooms before agreeing to one. The first two were even more depressing than the one we chose and had only a double bed, not a queen.
Surrounding every entrance were hundreds of cigarette butts even though there’s a small covered smoking area in the parking lot. There’s no recycling available nor are there trash cans outside the building, only a single dumpster.
These rooms could be a good deal for someone who briefly needs a place to stay while waiting for a house to be finished or something like that but I could do it so much better. It’s mostly too late for this location but the rooms could be at least the size of a standard hotel room. The quality of the furniture could be at least that of a standard hotel. There’s no comfortable seating so if it were even a suite like the major hotel chains offer in which there’s an alcove with a couch and desk, they would be much improved. The dresser and nightstand aren’t even IKEA standards-they’re cheap particleboard (cheap, not even decent) with contact paper. The «closet» is Closet maid wire shelving in an undersized nook. There’s only one of the lousy nightstands, woefully inadequate lighting and one mirror-​that being in the bathroom. The room gets cleaned once a week when the staff comes in to vacuum and change the thin, ill fitting sheets for a fresh set. On check-​in you’re given a couple small, thin towels and told those are yours to keep. They aren’t washed. We asked if we could just give them back.
We were staying there to get away from a stalker but we could get back to Boulder and pick up things to make ourselves more comfortable like more lighting, seat cushions, bedding and decent towels. We couldn’t do anything about the horrid, depressing furniture and the Internet so slow that it was almost impossible to get anything done.
If you have to stay there for some reason, request a bed that has been «lofted». That way there will be room to stash things under the bed and get them out of your way. Bring what you can to make it less depressing. Don’t plan to check out on a Sunday-​the office isn’t open then. When we realize that we hustled to get out of there before they closed on Saturday so we wouldn’t be charged an extra day. They rent by the week but after that first week you can add single days.
After a week there we were thrilled to be able to get closer to home into a La Quinta.

The old man that works here is very rude. And our room has BED BUGS! We paid for a week and the old man can’t count seven days on the calendar so he locked us out of our room on the sixth day.

Nice staff. Clean room.
A few of the other guests were sketchy… There wasn’t supposed to be smoking in the rooms but you could smell the weed when you’d be walking down the hall and once, during our one-​week stay, the fire/​smoke alarm was activated and we all had to go stand outside in the cold until the fire dept cleared the building. You could see smoke in the hall. Never found out exactly what that was about but we figured somebody smoking in their room set something off.
And on our last night there was some kind of disturbance outside our door in the hall that involved a loudly crying woman and a couple of guys just as loudly telling her to shut up. And then the sounds of all the parties being made to leave. So there was drama but it was handled swiftly.
Over all a nice place to stay for a week or longer visit until you find more permanent lodging. I definitely see myself staying at InTown Suites again – this one and/​or others – Just I plan to steer clear of some of the guests.

I read the previous reviews.. I don’t have roaches in my room and it’s very clean… very polite and friendly workers at the hotel. The only complaint I have is the bed… my bed is extremely hard and it hurts my body. but besides that amazing everything else :)

I sent my traveling manager here for a 7-​day stay, paid in advance — when he arrived to his room he took pictures of roaches under the covers of the bed. I removed him immediately — we were not expecting the Taj Mahal, but bugs are not acceptable.
Courtney, the manager, responded that they are not cockroaches, they are bugs from the trees outside. She also checked with corporate and was denied a refund. I was given the number to corporate direct 800−769−1670 and am waiting for a response within 24 – 48 hours.
I will update my review when my response comes in — in the meantime, either have exceptionally low standards knowing that you will go up against a brick wall to get a refund or pay a couple of dollars more and go somewhere else.

Wow I’m surprised I’m the first to review on this place. Well, I have a lot of experience from this place as it was basically my first ‘home’ here in Denver. I moved all the way from Miami, FL to Denver and this is where I lived for at least a year if I can remember right (probably longer) As for pricing goes, Expensive for someone like me who had no job and even when I did have a job paying $ 200 a WEEK was CRAZY but I did it the best I could. The rooms I stayed in were clean I never had any problems at all unlike all the other problems I heard about (bed-​bugs being one) I knew the Maintenance/​Security Men, House Keepers, Front Desk people all by first name and they were all wonderful people. They did go through Front desk people a lot and there was 1 who I didn’t like at all. He had a bad attitude. Overall, I’m giving this place 4 stars because I never had any problems. I’m not giving it 5 because there is A LOT of druggies that stay there and Cops/​Fire Trucks/​Ambulances are there so much. Would I ever stay at this place again? If I had no where else to go, Couldn’t afford a house or apartment yes. Would I recommend it to others needing or wanting a place to stay for a visit? Probably.