Flowers By Lili

I live in CO, but my family is in NJ and I needed to send flowers. Found Flowers by Lili online, and a few other florists in the area, but to be honest I liked the business name. I called this morning, and within an hour my mom had her beautiful bouquet delivered. I even got to speak with Lili directly! Excellent customer service and making recommendations, she even added a special bonus of a giant hydrangea on the house. Thank you, Flowers by Lili… you have a customer for life.

Had an emergency situation and needed a florist that delivered on a Sunday. Found this place through Unilocal and saw that they delivered on Sundays. I picked out the flowers that I wanted (at a reasonable price) and put a note saying that I’d greatly appreciate it if they can deliver the flowers after 4:30PM. They did just that and delivered it at 5PM on the dot. They even hand-​wrote my message on a card and the end recipient asked me if I’d personally wrote it!
The delivery person also waited 20 minutes ringing a broken doorbell (sorry, didn’t know it was broken) and managed to get the flowers to the end recipient safe and sound.
Awesome delivery, service, flowers looked great and would certainly recommend to friends and family.

Flowers were pretty on day 1 but unfortunately all the hydrangeas (half of the arrangement) were dying after 2 days.

I was contacting local Englewood florists and finally ended up choosing Flowers by Lili with no regret. Customer service was excellent and the arrangement was wonderful. I’m glad I chose Flowers by Lili and I will definitely order from her again in the future. Thank you Lili !

This review is for the shop in Edgewater NJ (adjacent to Homegoods) I stopped in hoping this shop could fulfill my needs. Not only were the flower arrangements absolutely gorgeous, the owner was so friendly, flexible and accommodating to our needs and our budget! She put together 8 floral arrangements exactly how we wanted and guests at my son’s Baptism commented on how beautiful all the centerpieces were! We couldn’t be happier! Thank you so much for your services, generosity and willingness to work with us.
I 100% recommend Flowers by Lili, and will be using them for my future floral needs!

As a recipient of Lili’s flowers on 2 separate occasions, i can attest to the quality of the flowers. The arrangements were simple and beautiful each time. I usually just give the stems a trim and some new water after a few days, and they have lasted at least 1 week (sometimes longer).
I’ve received the flowers at my own residence and work location, each time with no issues. I’m pretty sure my boyfriend put the orders on the same day as delivery, and I have not heard any complaints from his end either.

Lilli helped me out in a pinch! All the other florists were closed early for thanksgiving and even Lilli. But she picked up my phone call and was accomodating in delivering me a beautiful centerpiece. Outstanding service! Thanks!

Lili,
I just wanted to thank you for the beautiful arrangement. My Aunt lost her husband, (my Uncle), and she commented on how wonderful the flowers were. Thank you for making our time of sorrow a little less dimmer.

Just ordered another arrangement from lili and it looks beautiful. Delivered fast and lili is a pleasure to deal with. Put her magnet on my fridge. She is now my go to flower shop!

Lili herself answered the phone when I called to place an order. She was so personable and helpful in getting an arrangement delivered to a coworker in the hospital. Lili is good people, make sure to check her out when you need flowers.

Im very happy with the service. Lili is very professional and so easy to work with.
She was a florist for my wedding. I loved my bouquet and centerpieces.
Everything was exactly how I wanted it to be.
I would totally recommend her service to anyone.

I needed flowers on a friday at 7:00pm. All other florists were closed. Lili came through for me with beautiful flowers, AND SHE DELIVERED THEM TO ME HERSELF. This is what I call someone who cares about her customers as well as her business. She was super sweet, fast, and took the time to ask me for what occasion I needed the flowers for to make them as appropriate as possible. Thank you Lili!!! You saved my day!!!

WORST florist ever!!! I ordered «Eau de Tulips» and it look NOTHING like the online picture. Apparently the owner decided to change the whole design and I didn’t like the way they looked, even the recipient called to ask if they’re suppose to look like that. Tulips were drooping outside the vase, looked messy and cheap. When I called to ask what happened the lady went neurotic asking if I was trying to ruin her life, her weekend, trying to kill her, etc. I just ended up hanging the phone.
She called me back and said she was sorry, she took it personal because she made the new design, and she was going to send a new arrangement. Well… She went with a nice arrangement I must say, but with a really bad attitude and started screaming like crazy in my friend’s work, got all her coworkers upset and almost got escorted out… Then called me non stop and I didn’t answer. True story, crazy lady…

Recently ordered for a delivery to Englewood hospital. Spoke to Lili directly and told her what I wanted. She was thoughtful enough to ask what hours the recipient worked to arrange the correct delivery time. Flowers arrived fresh and beautifully arranged. Would definitely order again!

I needed to send flowers to a dear friend in the hospital, and Lili spoke with me personally, understood exactly want I wanted to send, and she customized the arrangement so it was perfect for the recipient. And on top of that, she upgraded the arrangement with dozens of roses at no extra charge! If you are looking for a florist in the area, look no further! Lili is the best!

The worst customer service, the worst attitude, and super market quality flowers.
I purchesed a Unilocal deal ($ 50 for $ 75 worth of flowers) and called and spoke to the owner, Lili. Told her it was my wifes birthday and that I would leave the selection to her since she knew what she had in stock and what was freshest. She delivered in town to my wifes office 20 yellow long stem roses died with a reddish hue. When I found out that she sent about $ 25 dollars worth of supermarket quality flowers to my wife and embarassed me, I called her to complain and when she heard I was not happy, she didn’t want to hear about it, bitched that I was not appreciative and then hung up on me because I was interupting something. Lili then sent me an email about five minutes later with a crazy response that said, basically, She is tired of all the «rich» people complaining and she gets more tips from the poorer people in town. Then she complained that her son was on the line when I had the nerve to call her and he hung up on her when she went to take my call — sorry, I thought customers were always right and came first. Then, after sifting through all the crazy rantings, her email told me the truth about what happened … I purchased a deal from Unilocal for $ 50, expecting $ 75 worth of flowers. Well, she only gets $ 35 for that purchase (which she made sure I knew she did not even get yet). So, while I expected $ 75 worth of flowers, she got paid $ 35 and so felt it fair to deliver to my wife, $ 25 worth of flowers so she could still make money on the deal. Poor business ethics, Poor customer service, and Poor flowers (they actually died six days after received) makes this store an easy pass. Unilocal had other flower shops in the area and next time, I won’t even consider using Lili. I’ll just cut out the middleman and go to the local supermarket. At least they will sell me flowers with a smile,

Found company on Unilocal,they immediately notified me of any problems we might have and delivered to a nearby town that day. Beautiful arrangement, good price and excellent service. Would certainly use them again.

best florist in englewood!!! I needed one from the west coast and she was so helpful! She even answered the phone late because we were indecisive!!!
The best!!!

While trying to decide among a few North Jersey florists, the 5-​star rating on Unilocal sealed the deal for Lili’s, and I must confirm that the rating is definitely justified. Wow– I am so awed by and grateful to Lili for not only creating a gorgeous arrangement, but for delivering it within TWO HOURS of my order (after initially saying she might not be able to get to it til the next day – which would have been fine! – as she was working on a wedding!!). If that weren’t enough, she upgraded to a more expensive arrangement at no extra charge, and the delivery was free. How amazing can she be? Lili is the superwoman of flowers.

I’m always grateful for companies that make my life easier. This is one of them. Lili is very sweet to work with and the quality of her flowers is excellent. It’s apparent that she loves what she does and gets pleasure from bringing joy to others with her exceptional floral products.