Cara Mia Day Spa and MedNet Technologies

With so many choices out there, why bother with a place that regularly puts you on hold for 15 minutes, or doesn’t bother to answer your messages? I don’t care how good their services are if their communications are awful. No thanks.

We saw a PA for a skin condition my daughter experiencing. That part was fine — it was taken care of.
However, the office staff, specifically Pam, was horrible, unprofessional, and my family and I will NEVER go back. I was pretty much screamed at upon arriving in the office, in front of other patients, who appeared shocked. I was hassled for filling out the wrong paperwork online (although it turned out I was correct) and I was hassled for not showing up ½ hour early. (Really — if I can’t fill out paperwork in less than 10 minutes, I have bigger problems than a skin condition.)
The worst part is that I emailed their website ‘contact us’ address, and I left feedback on Facebook, asking to be contacted about this issue, to resolve it and so we feel comfortable returning to this practice. I’ve heard nothing from them. Super.
Remember, when a person has a great experience, they tell three people. When they have a poor experience, they tell AT LEAST eleven people. Now with the internet, that number rises exponentially. Good luck with that.

My wife came home crying yesterday after an appt with DeVito. We are trying to get pregnant and she is breaking out a little. She just wanted his advice and recommendation if there is something she can take that is safe. He told her, «If you don’t want to break out, you should adopt.» She just wanted to know if there was something safe.

I have been a patient here for many years, but have not been in a while. I was trying to book an appointment and was told I could not without giving them a credit card. I was not in a position to get my card out and read it to them, and I was really upset that I couldn’t book a simple appointment when I have been there many times before. The girl on the phone could have cared less that I was upset. This is customer service at it’s worse.

This has been my dermatology office for quite some time. They can come off as a bit unprofessional, I will agree. Especially the front desk, at times they have a fairly off-​putting lady in charge of scheduling, but I’ve never personally had problems with her, just witnessed a few. But, all of the Docs, in my opinion, are very knowledgeable about what they do. I highly recommend Lila Orr, she is hands down my favorite Dr. there and I just finished my third round of accutane this month. Dr. Capin is also great, and if you’re going in for a follow up or something that doesn’t take a lot of investigation/​time, Dr. DeVito is a good guy.

My family and I have received excellent care here. We have had alot of sun exposure over the years and are now paying for it. I am thankful for the thorough exams we have received, and never miss my recommended appointments. There has been some staff turnover over the years, but that is to be expected in a busy medical office. I have never been treated rudely, and have been seen early on several occasions. I would not go anywhere else!

Been going there for about 5 years to Dr Devito. When I first started the staff was good and nurses were nice. However in the past year the staff has has gone downhill. The reception is very unfriendly and almost rude. Devito nurses are the same and always ask me why I came in yet I am there every few months for last 5 years. Also, no matter the day or time I have to wait Atleast 30 minutes past my appt time for the doc to see me. Dr Devito helped me at first but in the last 6 mo my conditioned worsened, we tried other meds, they didn’t work. You would think as a professional he would try to look into further. Nope, told me to go somewhere else. So my doctor dumped me after 5 years. Don’t recommend the facility nor doctor.

Be aware. This office is unprofessional.
I had good experiences in the past, but it has been a few years since I was here and things have changed.
I had a suspicious area on my face so they took a biopsy. The nurse hit a vein when numbing and I got an instant headache. Hit vein second time and my jaw felt like I had been punched. Dr. came in and had me wait for a bit. Next morning my face was swollen and bruised.
I had a precancerous condition so had to go back to freeze cells. That went fine except after healing I noticed I still had some patches left. Went back second time and Dr. said that sometimes happens as she’s timid when freezing. Long story short, had to go back twice more. Each time I was there for less than 10 minutes. I expected not to be charged for these extra visits as I felt it was her issue being soooo conservative with treatment.
Imagine my surprise to get bills for almost $ 100 for each extra visit. I paid for first two but when received yet another bill I wrote a note asking them to explain why I should have keep paying. I received no reply, just another bill.
Being that I STILL had a suspicious section I found a new dermatologist who took me promptly, got the rest of the cells and that bill was much less than what I had been charged by previous office.

Unfortunately, my experience here was unacceptable. I waited a few months to get an appt. with Dr. Capin, the main dermatologist, as she was booked solid. But the day of my visit, she never showed; I saw a nurse practitioner instead.
On a subsequent visit I saw Dr. Devito. He did not take the time to diagnose my problem with care and patience, and hurriedly applied a superficial solution, which was very painful. When I complained about the sensation, he reacted completely unprofessionally; he was condescending, even unkind. After approx. 5 years at that practice, I decided to leave and go elsewhere.

DO NOT GO HERE! Extremely unprofessional. I went in for a cancer screening originally and ended up having to schedule a removal of a basal cell carcinoma mole. This was pre-​scheduled several weeks out to have it done with Dr. Devito whom I had never met before. When the day of the appointment came, I was greeted by the reception staff in a rude and unprofessional manner. They were having a personal conversation and I was a total nuisance to them for even bothering them to check in. Then it came as a complete shock that they told me they needed $ 500 to preform the procedure upfront! What!!! No one ever told me this when I was scheduling the appointment or when I called to confirm it. I asked them if they could bill me, they said «no payment, no service!»
I had no choice but to charge it right then and there because I had to have this removal done before it got any worse. Needless to say, I was extremely upset and felt completely taken advantage of. Not to mention I scheduled a sitter for my child that day so that I could get this done.
After I charged it, they took me back to Dr. Devito. What a complete jerk! He was arrogant and crass. He did not make me feel good at all. It is obvious that all they care about is your money. DO NOT let them take advantage of you. GO SOMEWHERE ELSE! I don’t know how they are still in business. Customer service is HORRIBLE and unprofessional!!! You will be feeling emotionally and financially drained by going to this office. NO ONE CARES ABOUT YOU only YOUR WALLET!!! Shame on people and practices like this one. There are way better Dr.‘s in Denver that you can go to who won’t take advantage of you or your wallet. Get another opinion. STAY AWAY!!!

Saw Devito for skin cancer body screen. Compared to the same service received at other dermatology offices, this was terrible. Unlike other places that give you an actual cloth gown or at least a one-​piece paper gown, the staff here gave me a skimpy piece of paper to cover my top, and a small paper square for the bottom. Devito was flippant and arrogant, and answered questions and concerns with dismissal. One scar that is the result of cellular changes from an old tick bite was incorrectly dismissed by him as dermatographism, which is 100% incorrect. He sold this as an official diagnosis, which is absolutely wrong. Then he tried to sell me some cosmetic skin products for wrinkles. By the end of the appointment, I was sitting there having conversations with he and his staff, covered with ripped shreds of paper falling off my body. Very unprofessional. I got the feeling that their main concern here is the selling of expensive prescription cosmetics.

So disappointed and frustrated!!! Got to this appointment 20 minutes early, since I was new, noticed that the office was also a «day spa». Should have been my first clue as to something was different. Second indication was that my income class was probably well below the other folks in the waiting room :-(. Got called back to the room, told the triage nurse that the mole on my face needed to be removed (also discussed with the nurse prior to arriving so they already were aware of what needed to be done). Nurse left without asking about my cancer concern since I recently had a ’bout with bladder cancer. 70 minutes later I got up and left. Nurse said to put this paper robe on and the doctor will be in. That was the last that I saw her. No one came to check on me, no one gave me an update as to why the doctor was late, nothing! After dressing, I got out into the empty hall, found the front desk and said I’m leaving. They couldn’t understand why?!
Bottom line, if the doctor has an emergency, I get that they are running late, but an emergency at a spa???
So disappointed in Dr. DeVito and his staff! No excuses! There are many other doctors that will gladly take my money :-)

Extremely disappointed with spa manager. While trying to make an appointment over the phone as a repeat customer trying to use a birthday discount special, I was told they could not get me in until 2 days into the following month. When asked if they’d extend my birthday discount the answer was a resounding no! Asking to speak to someone else, I was told I was speaking with the person in charge and that they just extended the birthday thing as a courtesy. She obviously did not want to extend me that courtesy, as I asked several times. Instead she asked me if I wanted to keep the appointment date she had. I declined. They lost a repeat customer over 15%; guess they don’t need my $$.

Completely disappointed with my visit here. The visit itself was fine but two months later I received a bill from them for $ 500. I had spent less than 10 minutes with an actual person. My bill said that insurance was not eligible for this procedure, which by the way was a skin cancer screening. I called to try and get an explanation but was put directly to voicemail and unable to reach an actual person. I left a voicemail but never heard back from anyone. If you want to blow a ton of cash for 10 minutes of a screening this is the place for you. Will never go back and will make sure to let every person I know what a complete and utter scam this place is.

I am so disappointed. I was referred to Cara Mia by a friend who raved about Lila Orr and went in for a consultation about possible injectables or other treatments for some laugh lines that are starting to bother me. I have some small wrinkles (parenthesis or laugh lines) forming around my mouth and they have really become a bother to me over the past year. I am 31 years old, and I have always had wonderful skin.
I went in for my initial consultation with Lila last week. She looked at my face for about 30 seconds, took her examination glasses off and said, «I could do Voluma, because I can’t correct the indentation that’s bothering you.» I was a little shocked when she informed me how much Voluma was, and that this was her first recommendation for me. I scheduled the appointment because knew no different, but I called my sister to tell her what was recommended to me and she flipped out.
I scheduled a second consultation at another location (voted best in Denver for injectables), and the owner was completely appaulled that Lila Orr recommended I receive the Voluma injectable. She said that there is NO way she would have considered that for me, and honestly felt that I didn’t need ANY injectable treatment at this time in my life. She said I should wait a year, and if it really still bothers me should would consider doing one syringe of Juvaderm (not Juvaderm XC) to simply plump that area up a little bit. I’m so glad I took the advice of my sister to get a second opinion because I would have been scammed and recieved a treatment that I didn’t really need.
Please always get a second opinion no matter what kind of treatment you are seeking. I will never recommend Cara Mia to anyone who is considering injectables.

I was at Dr. Capin’s office recently, she has been my doctor for 25 years. I have always had good experiences there with everyone I come in contact with. I actually love it there and they have found «things» on my skin that needed to be removed, that I wouldn’t of had a clue were dangerous. I highly recommend Dermatology Associates of Colorado and Cara Mia!

Dr. DaVita is super. I went in ready for Botox and fillers to get rid of some minor wrinkles but he encouraged me to try a gentler approach first! I like that he opted for a more natural and healthier way to fight my aging! The support staff is nice; facility is clean; appointments have always been on time.