The Rutter Group

OUR OWN LITTLE LAW LIBRARY
I work for a medium-​sized law firm. We practice many different areas of law, with our primary focus relating to public agency work. In order to run a successful practice, a firm needs to have many different resources of information available to them. Online information is important but we commonly use binders and books as sources.
Rutter provides a variety of materials for practicing attorneys. The binders we have in our office are kept up to date by ordering update packages. A staff-​person then goes through the old edition of the binder and follows page-​by-​page instructions of whether to keep or replace the page. It can be tedious but several other large companies do the same thing and I imagine it saves paper and keeps costs down.
I recently ordered an update ($ 230) and was helped by Tony on their (800) number. The ordering process was easy and he was very helpful. Later in the day I received a call from a rep personally assigned to our account. During that call, Ray told me that I can call him directly to place orders and he’ll handle it all for me. He said it will often save our firm money as well — who doesn’t like saving money?!
It’s nice when larger companies have the resources to assign a personal rep to our firm. And it definitely makes my job easier!