Preferred Long Distance

This company has serious integrity issues! They are scammers of the worst case! Do not fall for their lies!!! After they lied about who they were, our business was promised lower phone bills and the first bill was 30% more. When I called to question them, they made up excuses so I had them cancel the service and they charged me to cancel. I wrote them a letter and told them I am refusing to pay their final bill since they were not honest with me. They called and called and I told them I wrote a letter. Today I just got a letter from their legal counsel threatening to turn it over to collection and that they will exercise all of their available rights to collect. Somebody needs to shut them down! Don’t fall for their lies!!!

tricky and deceiving.
Couple years back, had one simple bill with at&t. Then these cats called and said youll save this n dat, but in the end, all I did was get about the same bill but now I have 2 bills instead of one. Getting out is a hassle, gotta wait till contract is over (finally) and after I did their request of canceling contract (since its up) they keep billing until your phone number is ported back to At&T.
Forget friendly customer service. They snap back without allowing you to finish a sentence and offer sharp one liners and not much help, like they are doing me a favor by staying on the line with me. Dont fall for these telemarketing traps. Stick with the att’s or verizons or whatever. Youll get business calls with different names (they just changed again) saying they are subcontracted by At+t, etc. and now they are switching you over to save money. They dont even ask if you’d like to anymore. Just hang-​up, or else get into a tangled web of paperwork, accounts, multiple phone services and the like.
If they’d actually save you money and offer customer service thats informative, friendly, patient, and truthful, can easily go to 5 stars. But I guess thats too much to ask for these days.

Preferred Long Distance is run by a bunch of crooks and the Federal Government is of course in «cahoots» with them. What a joke that you can just call up a business and lie to them and get someone to say the word «yes» and that is all it takes to switch telephone service providers? How much do these crooked «slammers» pay to the politicians to allow this garbage? Sure I blame these crooks but the real problem is the crooked US Government who makes the rules that allow this nonsense.

ZERO STARS! I can only hope that other people will read the MANY reviews here about this company which slams and scams with persistence of a mosquito. They seem to hire nice sounding people to do this incredibly awful work to take advantage of people who cannot see between the lines.
AWWWWWWWWWWFULLLLLLLLLL! DO NOT GIVE THEM A MOMENT OF YOUR TIME!

Zero stars. Serious scammers.
First and foremost DO NOT let these guys wiggle their way into your business or home. They present themselves as part of your existing phone company and that’s how they get you. They came across as «telcom inc» and would ask for the person in charge of the bill if I told them that person wasn’t around they would just hang up– BIG red flag. Now we have to deal with the headache of getting rid of them. They should be ashamed of themselves and there’s a special place in hell for people like them.

Listen to everyone here (and other areas of the internet): this is truly a scam. They called my place of employment several times regarding reductions in long distance service for our CenturyLink accounts. They’ll do anything to con you into accepting, claiming they are employees of CenturyLink and that this change needs your verification. The verification will be done with an outside company who, from my understanding, has access to make changes to your account. However, If these callers were truly from CenturyLink, they’d be able to make the changes themselves.
They’ll do anything to get someone on the line to make these changes and are incredibly rude and pushy. After researching them to determine the validity of their claims (to their scamming credit, they’re pretty convincing), everything pointed me in one direction: RUN. The next time they called, I told them «I’ve looked you up. You’re not real, you’re not legitimate. Don’t call again.» I was lucky enough that they hung up that second. Hopefully there won’t be more instances. From the stories I’ve read, I got off easy. I’ve read about operators yelling, demanding to speak with different people, and more.
TL;DR: Complete scam! Don’t give them a second of your time!

PLEASE BEWARE! The are not only a SCAMMER, but they have the worst customer service like a professional… because they have been doing this for «22 yrs» (they claim to be in business for 22 yrs). It may or may not be true, but they don’t care for your business. They are only out to scam you for a few hundreds or thousand if you’re not paying attention to your phone bill! The claim to be with AT&T and can beat their rate, but they charged my company 3x or more per month. Took some time to cancel their scam. I would give them zero star, but can’t. They are only out to scam you for your money and can’t answer any questions on why is your bill so expensive. If you ask why they are more expensive than AT&T, they will make you feel stupid for choosing their service. Need to report them to the media and have this company investigated!!! It’s weird how it’s always the same girl that pick up when you call customer service, but she is down right rude and nasty. She will say yeah I know you think our service is bad and want to cancel, but you have to call AT&T and have them provide a order#.
Anyone who is giving them a good review is a liar and probably is an employee of theirs who aren’t paying for this scam. Never once did Prefferred’s customer service apologize that I’m not a satisfied customer. This say a lot about their integrity. THEY ARE NOT AFFILATED WITH AT&T. AT&T has a great customer service team and would not tell their customers the reason why the bill is so expensive it’s because you made the stupid choice to go with their service.
Don’t take their calls!

SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM. I didn’t fall for it but I see many people did! If anyone calls and asks to speak to the person in charge of your phone account (AT&T in my case) HANG UP ON THEM! Call AT&T and let them know that you don’t authorize any changes to your account.

Stay very far away from these low life thieves. It’s astounding to me that they remain operational. They exercise in the typical bait and switch routine, and when confronted they have a slippery snake tongued employee try to slither around the issue. Employees of this two bit company should be ashamed to be associated with them. Glad I got rid of them sooner than later. Good riddance to bad rubbish.

SCAM — hang up as soon as they call. They claim to be part of ATT. They then switch you over to their scam service. I want to sue these people. Misleading waste of time. SCAM SCAM SCAM SCAM — they should be out of business.

They called me today trying to say they had an agreement with Century Link to give us a discount on our next months bill and take over the long distance on our lines for $ 9.95 no matter how many lines we have. They swore there would be no separate bill & that they just needed to confirm some information. It seemed fishy to me, so I Google them while on the phone & found they had terrible reviews all over the place. I tried to get the to email me something & all of the sudden a Supervisor was on the line pushing even more aggressively. What company trying to give you something for free acts so aggressively? None. I ended up saying no thank you & hanging up on them. They are slamming & scamming for sure. Don’t fall for it!

I have recently been receiving telephone calls from the Las Vegas area from 2 different numbers. Today I started questioning one of these individuals and she confessed that she worked for Preferred Long Distance. I told her that I’m well aware of their fraudulent activities and not to call us again. I’m sure they will keep calling but I’ll just keep telling them to f*ck off.
Here are the numbers & names that I’ve obtained with my caller ID:
Telcom Group — (702) 815‑0484
Deltech Inc. — (702) 266‑9390
DO NOT GIVE OUT ANY INFORMATION IF YOU RECEIVE A CALL FROM THESE NUMBERS.

I just filed a complaint about them with the FCC and I suggest that everybody who receives their phone calls do the same. [Hey, in California, you have to file a complaint with the CPUC. The FCC thanked me for filing a complaint and then promptly closed the case.]
I work at a small business located in Emeryville, California. Lately, since July 15, we have received daily phone calls from Preferred LD pretending to be associated with AT&T in an attempt to get us to switch long-​distance carriers. They call several times a day, from different numbers. They always start their spiel by saying «We’re calling to talk to you about your rate increase from AT&T.» The first time we got their phone call, we asked them to stop calling when we realized they were trying to get us to switch carriers. They abruptly hung up on us. The second time, when I inquired how they are affiliated with AT&T, the man immediately hung up on me. The third time, when I asked them to put us on their «Do Not Call» list, the man actually yelled «NO NO NO NO NO!» at me. Today, we asked them again to stop calling and the caller blew us off.
Here is an incomplete list (from our phone’s log) of when they have called.
⁷⁄₁₇ at 9:53 am
⁷⁄₂₀ at 11:24 AM
⁷⁄₂₀ at 10:06 am
⁷⁄₂₁ at 10:38 am
I also included their contact info on my FCC complaint. They are pushy, rude, and offensive.

LET ME GET STRAIGHT TO THE POINT, I’M GOING TO BE FILING A LAW-​SUITE AGAINST THESE CROOKS, IF ANY OF YOU ARE INTERESTED IN JOINING PLEASE LET ME KNOW.
Now for our story, my assistant was told by these _​_​_​_​_​that they were with AT&T and were only upgrading our long-​distance service. They misrepresented who they were in order to illegally obtain business.
Soon after we started receiving a bill from these _​_​_​_​when my assistant called them to ask who they are they simply stated that «we» agreed to switch services which we all know is a lie.
Needless to say, today they cut off our service without as much as a call, they strong arm you into making a payment otherwise they do not switch your line back on. We made the payment to get our phones on but they are telling us it may take up to 48-​hours. We run a business and are not happy.
I will sue for loss of business and for illegally obtaining our account. If you are a business and can prove what your loses are it’s better.
Message me here and Ill be happy to call you regarding the suit.
Thanks,

Slam scammers. I’m ashamed to say that I fell for it with my business line. The sellers flat out-​lied to me and claimed they were fulfilling a government-​ordered breakup of local and LD service.
Very embarrassed for having fallen for it, but the damage has been undone pretty fast.

This company is absolutely fraud. This is slamming and claim they are with AT&T and are going to reduce my rates. I got a call from these guys. at first I thought it was AT&T but by the end of his speak, I realized it was a different company called Preferred Long Distance …
PLEASE DON’T FALL FOR THIS COMPANY! Search this on line! They did this slamming for few years.

SCAM. The guy who called us was named WIlbur Johnson. First it was a lady who was reading from a script. Then this guy jumped on the line and said he was a supervisor. He gave a made up story about ATT having a monopoly and that the FtC mandated they need to divest their small business accounts and turn them over to Preferred Long Distance. Then he says our bill will drop 50%
This sounded too good to be true so i called ATT and they said it was absolutely false information and that this company has a history of using this tactic to lure customers away from ATT. My ATT rep reported the incident and instructed me to go through the BBB as well.
Please don’t fall for this scam.

I currently have preferred longdistance… and honestly it saved me money and removed my line fees… AT&T outsourced everything else… why not long distance.

We have 5 lines and were promised our bill would be less than $ 200. All of a sudden it’s not $ 332 with no reason or answer.
SUCH A SCAM

I would give this company negative stars if I could. My company got many calls making us believe they we’re AT&T. They got a hold of my office manager and somehow got him to switch us with out him knowing. He thought we were getting a break on our AT&T bill. Needless to say they caused our company and our phones quite a lot of grief.
When we called to get them to release our number and tell them we will not pay because we don’t even know who they are we received 2 of the rudest customer service reps ever. I filed a complaint with the BBB and want to let everyone know how horrible and deceiving this company is just for money.