LA Fitness

I was assaulted at your gym on February 7 at the 6161 N. Sepulveda Blvd. Van Nuys, CA 91 411 (818) 988‑7411 location. Not only was I assaulted but my paid membership of over 15 years was revoked. The day after I was assaulted by one of your members I went in to talk with the manager Timeoteo C. since he was not working that day and try and resolve this matter. As soon as I said I’m the guy who was assaulted on Sunday and without me able to get in one word said I have nothing to talk to you about and your membership is revoked, instead of checking or asking if I was ok! He said I could no longer go to any la fitness ever again. I was in complete shock and felt that I was being assaulted for a 2^nd time. I tried to tell him that this doesn’t make any sense but he didn’t care and told me he better not ever see me here again. How could I be getting kicked out when I was the one who was assaulted and hurt at your gym by one of your other members? The club manager Timoteo C was completely disrespectful not willing to hear me at all and made it very clear that he is in charge and can kick anyone out for any reason at anytime. He told me go try and get a lawyer, there’s nothing I can do to get my membership reinstated. I asked for a copy of the video which clearly shows me getting assaulted and for the name of the member but he refused and I was told I will need a subpoena if I want it.
I tried calling the main office and while they were shocked that this happened and seemed to want to help they said once a membership is canceled there’s really no way of getting in reinstated. This makes no sense and it looks like no one wants to get involved and take care of this matter. Everyone is making it very hard to speak to a head manager and won’t provide me with any names or email addresses of anyone in upper management. You would think headquarters would be concerned with such an incompetent manager they have working for them who clearly doesn’t know how to handle such a serious situation nor does he have any customer service skills.

I liked it
It can use a lil upgrade but Jacob (Robert) the trainer was awesome. He motivated me till I couldn’t. He is the guy to go to for a good workout that will work all I mean ALL ur muscles!

Okay, so I have to agree with the other reviewers about the face lift, this gym has major wrinkles that need lifting. Gym area ok, and there are lots of machines (but only ONE squat rack), but it’s the changing rooms that could really use an upgrade. Is it really that expensive to re-​tile the showers, and update the lockers? Changing rooms by IKEA anybody?
Since I’m a new member to this gym, I had my free fitness assessment. While the schtick is to sell you on a regular trainer, I have to say that Alicia who did my assessment is very knowledgeable about the exercises, and gave me some good advice on how to get more out of my work out. I’d recommend checking that out.
Also since I’m new, I haven’t been through a summer at this gym. I hope the AC works, because a hot, pungent dungeon is no place to be — ever.

This place needs to be 100% remodeled. Sometimes I see the big cheese walking around there In his expensive-​looking suit or sometimes all black gym gear. How about you use some of that money to fix this den of filth before it rots beyond repair?

Since dropping by for membership info a couple months ago, they have called me more than a dozen times with the latest promotion.

This is the worst L.A. Fitness ever. The air is so stuffy and the class instructors are THE WORST!!!

This place is hub for gay men to cottage in the locker room and showers. Basically a bus station that you pay a monthly fee for. The staff posted warning signs about steroid use, but I wish they’d also address this lewd conduct issue because it’s disgusting and doesn’t belong in a public place. Very creepy and uncomfortable. Other than that, the gym is fine and is well stocked.

good gym. people/​staff are polite and its doesn’t get crowded. idk why people just love to complain with all their 1 star reviews. it’s a gym. you want perfect unused equipment go buy your own, stay home and stfu. probably don’t know what you’re doing in the gym anyways, that’s why all of you complain

Outdated place. It smells. Seats are torn, weights are all shaking. I work till 6 or after. Tried cancelling. Can’t do it. I need to cancel at the gym and operations manager is the only genius who can cancel membership. TRAP!!! Will cancel my CC.
I can walk in the gym at 10PM and can get signed up for membership. But can’t cancel.
Stay away. And AC don’t work.

Worst ever.
I signed up and the place on Ventura Blvd. was a dump. Cancelled my membership but my monthly fee and initiation fee was not returned as promised. Bunch of thieves.
I wish Unilocal had negative values, they don’t deserve a 1.

Stopped by this morning to drop a deuce and felt compelled to comment on the condition of the facilities, locker room, etc…
The toilets looked like they just survived the abuse only a a weekend carnival in Palmdale could dish out. Needless to say, I puckered up and waited until later that morning to unleash which tested my mental fortitude considering that I had just downed a grande drip from Starbucks across the street. I give the janitorial staff negative stars. If an Andy Gump was an option, I would’ve taken it.
This gym is tired, but I do like the location and the parking is a cinch in the AM. The ladies up front are friendly. No towel service at this location — there are some people here that need one (or two). Also, the dumbbell rack is way out of whack… it is cleaned up only once a week — by a regular who resets the entire rack on his own each Monday morning.
This location is okay for a pump in pinch… but not so much if you need to pinch before a pump.

My wife and I go to this gym regularly because it’s close. Other than that, it needs improvement. They did just install AC and it works well, but there is a major shortage of weights available.
Guests don’t really take care of this gym. The staff also does not reset the weight room, so when you walk in first thing in the morning, it’s still a mess.
But hey, it gets the job done.

This is truly the most disgusting gym. Not just the way it’s maintained but the people that come in here and the fact that the staff is too busy playing on Facebook or talking to their significant others on their cell phones to give a rats ass.
I’ve tried being conscious and letting the front desk employees, and at times the assistant managers way back hidden in their offices, know when something is seriously wrong there.
EXAMPLE A: An older gentleman got off the treadmill went to the bathroom and threw up violently all over himself to the point that it was spilling into the other stalls. He then went back to the machines and continued using them with puke residue on his clothing… it was for lack of a better adjective disgustingly horrifying and astonishing that no one and I mean no one went to remove him. I told one of the assistant managers, who had to hold his personal call so that I could squeeze in my complaint, but he just went back to talking to his girlfriend on the phone. I sat and watched, 35 minutes went by and the puke covered older gentleman finish spreading his aftermath on every machine and finally just left.
There are really strange people who come here, I’ve observed on a weekly basis strange men coming into the changing rooms and following me to the bathroom stalls, peeking in while I’m attending to my business… this is not an exaggeration.
EXAMPLE B: Hispanic guy with shades walks in with a huge backpack on his back. Acting very strange… I noticed him following a younger white guy around. This patron felt uneasy as he gave me a look like «are you seeing this». The Hispanic gentleman followed the younger white guy into the changing room, he then followed him to the bathroom and I swear I saw him peering into the stalls watching the guy. He made him so uncomfortable he rushed out of the restroom and I saw the dude go complaint to the front desk associate.
It’s not just a poor excuse for a gym but for any establishment period… there is zero accountability amongst the staff, they hire cute girls to distract you from the fact that the place is a dump.
Bottom line, if you like being followed around by weird patrons, who tend to stalk others here, watching them in the bathroom, following them around the cardio and equipment… then I guess this is the place for you.
I’m filling a complaint with the BBB today.
–P.

LA Fitness has sadly deteriorated at most locations over the years. And this has to be one of the most neglected. The locker room is dirty, full of broken lockers and possible mold. The dark and dingy workout room is not motivating. Come on, LA Fitness, put some focus on your locations. Show you actually care.

Nope, three years later the air is not fixed. They say its something to do with Ventura blvd, but C’mon really? I have been coming to this gym for 5 years now, since I moved back to the valley.
Its hot as hell in here, and only getting worse as the summer months are pretty much here already! The good thing is, hardly anyone comes here anymore, so no matter what time of day you come its empty. I am waiting to see some of the older folk, pass out from heat exhaustion in here! Get it together already pleassssssssssssssssssssssseeeeeeeeeeeeeeeeeeeee!!!

Definitely a no– frills gym, but not a total disaster either. The Good: Never had a problem with the staff– the smaller Latino guy always working the front desk is really nice. There’s also plenty of parking and a wide array of different machines.
The Bad: The facilities could definitely use a revamp. It’s old, dark, and dingy and the locker rooms are a little on the gross side. Also, it takes them a while to repair things.
Other than that, you have the typical (yet astonishingly annoying) gym goers that make you do a facepalm…
–People too busy doing half– reps to rack their weights
–those loud grunts that make you wonder if he’s working out or needs an Ex-​Lax
–That chicken– legged guy who spends hours on a bench but has never seen the squat rack
–etc

The worse place. Needs to be gutted and updated. Old tile broken locker doors dirty floors. Forget air conditioning. Hot as heck.

This location sucks. I just had the worst experience every with this location and company in general. I was told I would get 2 sessions of personal training for $ 160 a month. Come to find out that was a total lie and I only got one. When I called corporate they refused to refund me and has the worst customer service I have ever experienced in my life. Lesson learned, I will never give LA fitness another dime. READ YOUR CONTRACTS PEOPLE. Chances are they are lying just to get you in the door. This company bait and switched me and I will never recommend them to anyone EVER!!!
PLUS THE LOCATION IS TOTAL CRAP. they have really old equipment the AC is always broken and very few classes.
Don’t give them your money people. trust me.

I’ve been an LA Fitness member for awhile now, and I’ve been to locations nationwide. My most frequent locations were Westwood and West LA. I now live in the Valley, and I have to say this Encino location could use a face lift.
It’s in a perfect location in the heart of Encino, under a shopping mall in a very nice neighborhood. But the place itself looks like the 1980’s.
The floor mats and coverings need to be replaced after years of use. The machines could probably go a few years more with a deep clean. They don’t have cable like other locations, so they have those music videos playing, but they’re not that good, or even recent music.
There is no dry sauna, one of my favorites in an LA Fitness. Instead there’s a steam room that looks and smells vile.
On the plus side, I really like the staff. They were very helpful in directing me around the space, which is deceptively huge. I think it’s just time for a renovation.
I’ll still be there 3+ times a week though.

Always a favorite, however after visiting the new Van Nuys location, this location pales in comparison.
It is a smaller venue and is located in a shopping center.
Parking is never an issue as its a huge underground lot.
The classes are never really crowded, like Van Nuys, thats a plus. The parking at Van Nuys can also be challenging. Not happy about that.
Some of the equipment can be upgraded and the bathrooms are a little dingy.
Otherwise, it will suit all workout needs perfectly.
I try to go at off times and I never have any issues waiting on any machines or anything. Staff is also very friendly.