Vons

I wouldn’t normally write such a terrible review — but I was shocked by how bad my last trip to this Vons location was. I asked the self service check out lady if there were anymore roasted chickens (the butcher was gone at 6pm?) She went and got her manager. The manager walked back to the meat section and pointed to one sitting under heat lamps that literally had saran-​wrap MELTED over the top of the nastiest looking chicken I have ever seen. She then YELLED at me, and said «WE HAVE CHICKENS RIGHT THERE!» I had to politely decline the saran-​wrap chicken. Will never ever go back to this Vons. Managers shouldn’t be yelling at customers. And chickens shouldn’t come with a saran-​wrap glaze. GROSS.

This is literally the worst place on earth. If a zombie apocalypse hits & my family were starving, I would rather starve to death than deal with their piss-​poor selection, grumpy unionized store workers, and checkout lines as far as the eye can see.
If, however, you enjoy the Trotsky-​Leninist grocery shopping experience, you’ll probably love this Vons.

I don’t usually write reviews unless I’m surprised by how amazing or how terrible the experience is. today was terrible.
My boyfriend and I go to this specific vons at least 3 – 4 times a week, we are friendly with the employees and never have any complaints. Today LINDA, the woman at self checkout completely lost business for her store.
I choose to carry my groceries out opposed to paying for a bag and Linda proceeded to accuse me of stealing on my way out which is absolutely ridiculous considering I had my receipt in my hand. My boyfriend was at another self checkout station and something wasn’t going right (the machines can be a little tricky sometimes which is understandable-​I wouldn’t blame vons for machines that are tough) however LINDA tells him that it’s his fault that he can’t figure it out and telling him off. After walking away because I couldn’t listen to any more of her I hear her ask my boyfriend, «What the hell is wrong with her?»
Shocked that she would speak to customers like that. I myself am in customer service so it was appalling.

I’ve moved to Cardiff 2 months ago and have shopped at this store weekly because of its close proximity to my home since I have very limited time with a new baby at home. But I’ve finally had my last straw with this store
Produce: the last time I was there, several fruit bins had mold on them! Gross! Their fruit and vegetable selection is very limited never looks that good.
Service: there is never anyone on the floor in the store to help you, and they are under staffed at check out.
Carts: the carts are always dirty and usually pulled up in the parking lot.
Meat: the meat selection is so so, not a lot of organic options (if you’re looking for that).
Dairy/​Milk: Short expiration dates on dairy and fruit goes bad as soon as it gets home.
It’s truly as if management doesn’t care.
Positive: always parking and short lines at check out… probably because no one wants to shop there.

Gross. Smelly homeless schizophrenics are allowed to just hang out. Managers don’t really seem to care.

Love this lo cal. Never busy, Always well stocked and clean. Great selection of fun functional beverages. Great little star bucks inside. Checkers are always attentive and nice. I’ve been 50 times and never had a bad experience. Good job GM and DM whom ever you may be.

I love this Vons because it is right across the street from Scripps hospital! it’s so convenient for patients and patients’ families to walk over and grab food and walk on back. This Vons is pretty spacious and clean and I like that they are open early so I can grab a morning coffee and pastry.
There’s plenty of parking in the morning so I never have trouble. There’s other cool businesses in the plaza like a Rite Aid and a Subway.
Check it out!

Our bagger Tyler was very friendly! Offered to get me a new loaf of bread (mine was squished) and chatted with my baby. The checker (Greg?) not so much.

I come here for the convenience and that’s it. The employees are very nice with the exception of the guy with the mustache in the deli department, and speaking of the deli department it’s always understaffed and I’ve completely given up on getting food there because it’s always a wait that is literally a half hour. They’re really lacking with the organic produce too.

Guys, THE DONUTS. I know, I know– it’s a grocery store, but really, their donuts are transcendental. My whole body feels magical after scarfing a few of them… But maybe it’s actually a diabetic coma? I’m not sure I care.

Hello??? Produce department? Food is not forever.
Seriously.
I go there because of convenience, but end up going back twice more often than not to return spoiled food that should have been pulled from shelves! BUYER BEWARE — check your produce and expiration dates CLOSELY!
I bought some cippolini onions today to open them and find half were literally rotten. I went back to find all packages had one or two rotten onions, so the lady at self-​checkout opened my bag and swapped out the rotten ones (not sure how I feel about that, but ok…).
Got home to look at expiration date — three weeks ago. Seriously, Vons? Are you waiting until you make someone sick from selling expired food?
This is now the THIRD time this has happened at this store with a variety of produce.
Steer clear — or be very careful. I’m done buying perishables here.

Slowest Von’s I have ever been to! Was waiting to check out for 15 minutes with only 4 items, including wine so couldn’t use the self check out. When I told the store supervisor I was waiting 15 minutes, it was matched with an I don’t care «sorry». You have lost my business. Not only are you over priced, but I have continual bad customer service and long lines at this location. Its convenient for a late night run in, being open 24 hours, but don’t go during the day hours.

Why the hell does every vons employee take so long to make a sandwich. The her e literally moving in slow motion. I wish I could post a video. Took 5 minutes to get my sandwich into the toaster. I don’t get it.
Checkout staff and manager are great. Just the sandwich petter brought stars down. Literally petting the lettuce as he put it on my sandwich

I contemplated giving 3 stars but that would be stingy. I live around the corner so, I’m pretty much here at least 3 times a week for this and that. The starbucks counter is probably over 50% of my visits here. That being said, they have decent produce (they stepped up their game a little since they first opened). But, honestly they are my go to for odds and ends. I’m not a weekly food shop cart overfull kinda customer here — I go to Seaside for most of my perishables. But, I did get the filet mignon here a couple of times and it was very very good.
And all of the staff are very friendly!

This Von’s off the 5 is NOW OPEN 24 HOURS! That’s very exciting and smart being a hospital right across the street! There’s a Starbucks open at 5AM now for those early work travelers along the 5 freeway that don’t want to stop at the long drive through Starbucks :) they haven’t been too busy when I’ve gone and always have samples to try! The deli has a grab n go section that is perfect for my lunches at work. And I just got the JUST FOR YOU app that allows you to add coupons while your shopping! I had a FREE special offer on a 40oz jug of iced coffee that’s usually $ 5! What a steal! They have a great clearance section located at the back of the store that’s always updated and full with new stuff and great discounts! After this store got remodeled I think it really took off. The management is professional and on top of their employees. I’m always being greeted every department I go even when the staff is engulfed in their work. I will always do shopping at this convenient, and friendly location!

This place! Ugh! First of all, there aren’t anywhere near enough cart corrals for the size of the parking lot. That’s before you even get into the store. The interior itself rates much like any other Von’s would, except that they don’t have a pharmacy. It is the customer service that is the real problem at this particular location. We boycotted it at one point after an earlier disagreeable experience, but because it is so convenient to our house, we slowly started stopping by again. Especially on a day like today, when I knew Seaside Market, my preferred grocery stop, would be really busy. I assumed a trip to Von’s would be quicker. I was incorrect.
At least Seaside has all their registers running at the height of their business. There were only a couple registers going at Von’s. We decided to use the self-​checkout machines instead. It should’ve been a dead giveaway that there was a line for those, too/​Two of them were not even operational and the rest of them kept flashing red iights so the attendant had to come assist the customers. When it was our turn, the machine kept randomly calling for the attendant. She was not amused and didn’t see any need to hide her annoyance. I use this type of machine all the time, in many different stores. I’m not incapable of error. but I’ve never had to ask for help more than once. And considering that everyone else was having issues, I have trouble believing this was all my fault. Nor do I think the cashier would have any right to behave the way she did, even if I had been doing everything wrong. The last straw was when the mini cucumbers wouldn’t ring up, because the UPC hadn’t been entered into the machine. The cashier asked me if I knew how much they were. I knew that they were $ 1 off and either 1.99 or 2.99. I guessed !.99, with a question mark in my voice. «No they’re not», she scoffed and marched off to parts unknown, with my dukes in hand. I’d had enough. My husband and I walked out. We used to spend hundreds of dollars a month at Von’s. How wonderful for them that business is so good that they can afford to alienate good customers. Never. Again!

I come to Vons every now and again for gender specific groceries in my house. I usually go right after my trip to the gym so that means I am hungry. Even though it is a full service grocery store, I tend to shop elsewhere for produce, fish, and cheeses, my staples.
What does that mean?
My boys are coming home from school for the summer and I left the store with all kinds of individual cheese sticks, pop tarts, cookies, cereals and even steak. They have lots of sales on junk food and I get lured in and buy them for the boys. Sweet and meat are easy to resist so I can shop hungry. Chips, on the other hand are my vice and if I pick those babies up I may just eat a whole bag on the way home and ditch the wrapper. Of course the boys look at my cheetos hands and they ain’t dumb.
And for me, lots of bubbly flavored water. Mango, kiwi, green apple and grapefruit sparkles for guiltless hydration and flavor. Oh, and wine. Lots of red wine at good prices.
They also have a bank, a pharmacy, a bakery and a starbucks.
I do feel guilty shopping here. I rarely buy produce so my cart looks like a physician’s nightmare, but it makes both sexes happy.

Definitely a fan of this store — I work up the street at Carls Jr, and I have chorus practice a few streets up, so when I get off of work, I’ll run to Vons on my way to practice. Lovely little deli in the front corner, and the back bakery is a favorite, too.
The customer service in the smaller sections is great. I was in the bakery on Tuesday evening, looking at the cupcake display (it was a long day at work, and proved to be an even longer night). Took a few moments, but the woman behind the counter — who was busy with her task when I walked up – greeted me and pulled out my selected mini-​monster-​sized cupcake, boxed it while I watched, then apologized for the wait. Very friendly. Couple of weeks back, I wanted some chicken strips — they’re a little cheaper there than at the hospital cafeteria — and got quick and accurate service. Always greeted by the employees if they pass me while I’m shopping.
I learned a nice life lesson at this store, too: Don’t EVER buy books at a grocery store. They only carry a very select set of authors, and tend to be a little higher in price than if you were to buy the book at WalMart, or wait a couple of weeks and get it on reserve from the library.

This Vons is right across the street from my work. I usually stop by and grab my Starbucks before my shift starts. The baristas are awesome and they remember my order.
The soups are pretty good as well. The baked potato with bacon is my fave.
Every Friday they have the 5 dollar deals. You can grab a platter of cookies, muffins or croissants for only 5 bucks.
The delivery area also has some pretty good food.

Needed to do an emergency grocery run when we were visiting this area and found this place. Nice location, looks new and has a Starbucks inside too.