Supercuts

Not a great haircut, but when I mentioned how disappointed I was they handled it well.

I went in today at 2pm on a Saturday. There was no one waiting for a haircut, and two hairdressers sitting in their chairs flipping through magazines. When asked what I was there for, I told them a quick buzz. She asked if I had an appointment. I didn’t. It’s Supercuts… you should be able to walk right in, right? «Sorry, we are completely booked for the day,» was her response. «Quick buzz?» I said, «You have staff waiting between customers.» She said, «sorry, we are completely booked for the day.» then turned away. This is NOT the first time I’ve been turned away by this location. I headed up to Great Clips and they took me on the spot! My mistake, I’ll never go back to that Supercuts again!

They welcome walk-​ins but asked if we called in. We were told there was a 20 minute wait.

This place has gotten worse over the years. there was 2 people waiting in the lobby and there was 5 people cutting hair. i was told it was going to be an hour and half wait… really? I understand people call ahead. but comon, i can understand if there was a lobby full of people and a full book. but only 2 people were there waiting.

Brought my son in for a haircut and 13 mins later, $ 20 later, we were done. I learned a child haircut is under 10. He is 12. Too expensive and not worth the money. There are plenty of options out there and I won’t be returning here.

Im surprised at the bad reviews, but I think the turnover at supercuts means old reviews could easily be useless as the stylists are long gone. I’ve been going to Denae for about 4 years I think. It’s embarrassing to say how picky I’ve been about my hair due to tons of bad haircuts… Not just low priced places like these. My favorite was a $ 47 hair cut in Pasadena that was total crap and the dude finished by saying. «I can not do better than this» in a proud French accent. Anyway, Denae is awesome so I don’t go anywhere else, unless she does.

I don’t know how this place only has 2 stars, I have been getting my hair cut here for probably 6 years now and have never been disappointed. Actually the one time I got my hair cut at some «Fancy» salon was before I got married and they did a cut/​style and highlights. Later that night my fiancé noticed a section of hair she missed cutting and I had him cut it (I would have but it was in the back) So I have never paid top dollar at some place since that… Supercuts does a great job. Best time to go is in the morning when they open to avoid a long wait.

Terrible time managers great stylists I go here out of convenience but don’t waste your time make an appointment at a real salon or hire one of the stylists to come to your house –or come in the middle of the day during the week…

Supercuts is Supercuts… It is what it is… They specialize in cheap, fast haircuts and the stylists are pushed to upsell you on additional products, etc. That being said, I at least usually get a decent haircut and have a good experience when I go to my normal Supercuts location.
However, I was in the area and didn’t want to drive all the way to the Bressi Ranch location to get my hair cut so I decided to stop in here. Big mistake. The whole experience felt like an exercise in how fast you can cut someones hair. The lady who cut my hair, I can’t remember her name but it started with a P, was out of breath by the time she finished the hair cut. The clippers kept snagging in my hair as she made her quick jerky passes over my head, she splashed soap and water on face a few times when she shampooed my hair, and when she cleaned up the back of my neck she just did 2 quick passes over half my neck and said she was done… To top it off, she would ask me a question to make «conversation,» then cut me off to yell something to the hostess who was 3 steps away about doing the deposit or something like that.
I don’t think I will be coming back to this location anytime soon, no matter how bad I need a haircut. So if you feel like getting a quick hair cut and being treated like soulless cattle being herded into an assembly line, by all means get your haircut here. However, if you actually feel like being treated like a human, I would recommend ANYWHERE else.

Not a fan of this location in Encinitas Ranch. The stylists are rushed and buzz away. I (and others) will mention how we personally want our style to be and they still will rush to get it done. Seems like the reason is they want to flip the customers as quickly as possible to get on to the next cut. I will go home and see that my hair is uneven. Also they push product too hard.
I visited this location a few times in a pinch or because I was in this shopping center. But I won’t go there again and just drive a few miles to another location.

Maybe I had a lucky day but I was really happy with my cut/​color. I often pay over $ 150.00 at top salons. I became sick of paying that kind of money and took a risk on SuperCuts. Lucky me because my hair ended out turning out just fine. I will be back.

They do a good job haircutting (for guys at least) and it’s definetely less expensive than most other places (which charge $ 20+ for a simple haircut). They usually have a coupon in the Money Mailer ad that comes in the mail for $ 3 off. The only things I don’t like is that the hairstylists try to push you too much into buying the expensive haircare products that they sell there, and also often you have to wait a long time for a haircut (this has been nearly every time I have gone there).

Best place for a great cut and highlights. I always come to this salon but had an opportunity to try an up-​market salon close to my office. Biggest mistake as I ended up with atrocious color! Came here and Patrice was the best! She fixed the color and even showed me where the other stylist went wrong with the cut (it was completely choppy in the back) and evened it up for me. Great experience as always and I’ll be sure never to stray again!

Not a big fan at all. I had been a regular of Supercuts for years back in the day. This was mostly due to being close to home. However after moving away, I kind of lost touch with them. After moving back to town, I gave them a try and began my dissatisfaction with them. After getting a rather average cut, I was brought to the counter by my stylist to pay. He then puts some hair products on the counter and says have a great day. The cashier then proceeds to charge me for both the cut and the product that the stylist put on the counter. Not so fast pal! I didn’t ask for this nor want it. So the cashier took the charge off my bill and I paid and left.
I boycotted them for years and then was in dire need of a cut. I wanted to give them the benefit of the doubt so I went to my new local place. I went in and asked for a cut, the basic cut. The person at the counter asked about a wash and I declined. He told me the cut will turn out better if washed. I declined again and said I just showered at home. When it was my turn the stylist asked if I wanted a wash. I again declined as we walked over to the chair. She repeated that the cut would be better if my hair was washed and pretty much dragged me to the sink for a shampoo and wash.
After the cut, the stylist brought me to the counter, placed some product on the counter and said good bye. The cashier then rang me up for the cut, wash and product. I said I only asked for the cut and didn’t feel I should pay for the wash or product that I never asked for. The cashier then went to speak to a manager who came out to talk to me. I said again that I didn’t ask for a wash, but only for the cut. She began to scold me saying I should have looked at the menu when I arrived. I told her I did and told everyone that I encountered that I was only there for a cut and that was it. She again said I should have made my intentions clear when I arrived and said I didn’t have to pay for the wash.
Thank God! It seems the chain is trying to boost sales at any cost! What a scam. I realize times are tough and businesses need to do the little things to get ahead, but this type of upsell is rediculous!

ok, i think i am finally done with supercuts! they can’t cut hair to save their lives! they think a trim is a shaved head. but hey, you get what you pay for. i am a guy that doesn’t like paying 40 – 50 for a haircut, and while i have in the past, it is time to again suck it up and pay it done by someone that actually cares about what your hair looks like.

Hmm… alright the review is slightly improving, BUT I’m still holding back the star for now. I actually emailed Supercuts about my recent visits where I am being told to arrive at one time and still wait another 35 minutes to be helped.
This time was not exception… however the employees were very apologetic that I had to wait and genuinely seemed to care. My stylist Julie was very friendly and did a good job. She recommended that in the future I can make an actual appointment with her. I am going to try that next time and see how that goes. I will report back next month.

I’m sorry to be writing this… I should have read the reviews first, but wont make the mistake again. Went into Supercuts next to Best Buy today and was welcomed by Mr. Shiek who left me in the hands of Jenifer. I knew silicone and fake blonde hair was a give away, but I never thought someone could butcher my hair so quickly. I told her that my hair looked aweful and that she left a birds nest on my head, her reply, «Im so sorry!» Will never let the Encinitas Supercuts touch my head again… My wife calld the store to let them know what happened as she was pissed off, they said they knew who she was and to have me comeback in to fix it. NO WAY!

Being a poor student in nursing school, I thought I’d save $ 20, bear down, and just go to Supercuts. MISTAKE of the year. They told me it would be a 20 – 30 minute wait so I gave my phone number and headed to Barnes & Noble. Never receiving a phone call 40 minutes later, I walked back in, and proceeded to wait for another 20 minutes. I left Supercuts with a soaking wet back from the hairdresser not using a towel when she shampoo’d me, a poked ear, and a sore neck from her pulling my hair so tough while she was blow-​drying. The worst part was the cut though. It is completely uneven and choppy– but mostly on the right side. I’m thinking I may have to just grow my hair out until I graduate and get a real job :)

So I came here yesterday to get my hair cutted. My normal stylist here at Supercuts is Demian, but every time when they call in the mornings to book an appointment with him, he’s always booked up for the day, and I can’t get in with him.
So I really wanted a haircut and went with a girl named Jennifer. I went in to get my number two on the sides and then an inch on the top. 25 minutes later, my haircut was finished and I was ready to go. I paid and tipped, and when I got home, I showered and did my hair in my normal state when it’s short (faux hawk) only to find out that my hair looked like a slope because the back part of my hair was left longer than the front part.
I was disappointed and so mad that they couldn’t catch that. Anyways, I called them back up and told them what happened and they today me to come back the next day to get my hair fixed the way that I wanted.
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Forward to the next day (Today):
I go back to Supercuts today to get my hair fixed. I went in and the people at the phone asked me if I remember who cut my hair. It was a memorable name, and it started with J. (that’s all I could remember, cause I was so pissed about my haircut) Anyways, the fact that the people who worked yesterday who couldn’t remember who worked yesterday and whose name started with J just made it worse)
So I checked in and the recip. told me that it would be a few minutes before they could take me. a few minutes went by, and I was on my fourth magazine. then…35 minutes later, I finally got called up to get my hair fixed and cutted to the way that I wanted.
about 10 minutes later, my hair was fixed, and I left. I am NEVER heading back to Supercuts to get my hair cut. I’m sorry, but this was the last straw and I’m not going back to waste my time and whatever else they do to me.
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Just a tip, I have lived with my hair for 23 years now. I think I know if I have cowlicks or not. I HAVE STRONG GEL THAT WILL HOLD IT DOWN!!! Cut my hair the way that I want and I will deal with it if I can’t get the cowlicks down.
It’s ok, I won’t have to deal with this anymore, since I’m not coming back.

Damian is great, if you can get your hair done…
walked in at 5PM ish and put my name in and they told me to wait 30 min, i asked them if i could come back in 20min and they said ok, came back within 20 min and sat around for a good 30min, before i asked them when i would be next, and they said that i was next. Apparently not however, two guys went before me and i waited another 20 min before finally giving up.
Might give them another try tho, by appointment.
All and all… if i am paying 20 bucks for a haircut, i expect them to give me a reasonable and honest answer to when i can get my hair done. if i were them, i would straight up tell my costumers that it will be a good 1 hr before i can get a haircut not 30 min. and like a lot of people i know, i don’t have a extra one hour to spare waiting for nothing