ProEarth Landscape

I had Proearth design and install the landscaping at my home. I specifically told them that I did not want a fruit bearing olive tree as I am allergic to them. My contract provided for a non fruit bearing olive tree. A year later I discovered that the tree in fact was fruit bearing. When I called to ask that they replace the tree I was told that they would get back to me as Vern was on vacation. A month later I had to call again. Because of their poor record keeping they had my prior address as the job location (check I paid with had old address) and denied even doing the job. Very frustrating. Once I got them to understand their mistake the owner Vern told me he would come by my home and look at the tree. He did not come and another month went by before I got him to come. When he did come he said sometimes his suppliers give them the wrong trees. He said just spray them ever year when they flower. I told him that I wanted the tree that I contracted for and paid for and he told me he would get back to me. Four months later I have never heard from him or anyone at Proearth. I would never recommend them to anyone.

These guys came to me very highly recommended from a friend.
I scheduled a consult meeting with the owner Vern. A few days later (today) Vern cancelled on me and told me he was simply too busy to do anything for me — ever. I thought this was extremely unprofessional and pertty much disrespectful. I’m glad I didn’t move forward with a business that treats potential clients like this.

1.5 years after completing my backyard, ProEarth still takes care of me. A mistake was made concerning the way my custom BBQ island was set up. There was resultant damage to my BBQ grill. When I contacted ProEarth, they immediately jumped on the problem, offering to 100% replace my BBQ grill and correct the initial mistake. Within 48 hours, they were on site fixing stuff, with smiles and courtesy, no hassels, no excuses, just action and a 100% stand behind their work and customer satisfaction. It is nearly impossible to find this level of integrity and customer service in this day and age. ProEarth is the best in SD county as far as I am concerned and I will call on them when it is time to do our front yard or any other landscaping job.