Petco

Awful experience couldn’t find the appointment I made — rude service — not helpful. Very disappointing, will
Not go back there again.

I am writing this review for the dog trainer, Chris. Chris is PHENOMENAL! Seriously, I cannot say enough good things about him. Chris is incredibly professional and his classes are a lot of fun. I couldn’t believe how much he knew about dogs & training — just ask him anything dog related and he always has a great answer. Chris hooked us up with everything from the best dog food to how to get our dog to stop chewing our kitchen cabinets. Petco is very lucky to have such a dedicated and informed trainer. Take his classes! You won’t be disappointed!

This review is for Chris and his amazing dog training session. I was lucky enough to have been referred to Chris by another dog owner for his kind, patient, firm and miraculous dog training. Just completed a 6 week session with him and although my dog is 5, I learned how to continue to correct her very bad behavior. Not only that, I learned what I was doing wrong and some fairly easy ways to make living with her easier and more fun for both of us. This guy is amazing, he even brought in her mortal enemy, the skateboard, to try to desensitive her. That is way over and above and I cant say enough great things about him.

Ah… so this is where Petco is now!
I must say the store is very clean and nice and the employees that I encountered were very friendly and seemed genuinely interested in their jobs. I had to bring back a couple of fish that didn’t make it; something that I’ve never done in my 20+ years of having fish, but alas. The girl at checkout told me that I could get a refund without a water sample but that I couldn’t exchange them for new ones — which was all I wanted to do at that stage anyways — but now I know! While I was perusing the store to check it out that girl that works in the Aquatics came over and said she was talking to the girl up front and they were a bit baffled on why the fish had died (as was I, since my original fish were still alive and swimming) so we chatted a bit trying to trouble-​shoot. Without a water sample there wasn’t much we could figure out; but the fact that both ladies were concerned and interested in my woes was a nice feeling. I ended up leaving with some clearance toys for the dog and a new Betta (for a different tank).
While I was there I also overheard one of the Groomers talking to a customer about how he didn’t feel he should groom the dog due to what sounded like a pretty bad infection of his paw. He seemed really concerned and was advising the customer to get him over to his vet to have it looked it instead of having him groomed that day.
I left with such a great feeling (and a smile) knowing that the employees here really seemed to care about the animals and were friendly to boot. I’ve had some very iffy experiences at other Petco’s in the past so this was an awesome change of pace.

I took my older cat that I inherited to a vet because he was so skinny and they took blood tests and everything and said that he was alright. I was also concerned about his hair loss along his lower half and was informed that he would have to come back for a skin scraping.
I went to Petcos on Encinitas Blvd and talked to Brandon, I think is a manager. He suggested that I take him off poultry and to look for grain free and then took me around and pointed out all the products, both dry and wet.
After taking his advice the cat has filled out and his coat is beautiful. That saved me a few bucks. Scrape this.