Casey Smith-Independent Hair Stylist

RUN DO NOT WALK FROM THIS HAIR STYLIST!!! Purchased a Groupon for my daughter for highlights & color. The original appointment I made w/​her she had to cancel last minute. Rescheduled for the following week @ the same time. When we arrived @ Hairitage Salon, Casey had forgotten about our appointment. I had to show her the text she sent me to remind her. She then told me she had to «mix the color». & leaves us sitting in the waiting area. 20 minutes later (shame on me for waiting that long) I walk back to look for her and she is RECIEVING A PEDICURE! I normally do not lose my cool, especially in in front of my daughter. But this was the most inconsiderate, rude service I have ever experienced in my life. I said to her «Is this how you treat your customers. you keep them waiting while you get a pedicure?» Her response was beyond belief… «Well I had to finish getting my pedicure» If I was not so mad, I would have laughed. This girl is a complete idiot & did not even get it! After a few choice words, this girl was still not getting it. Luckily the owner of the salon, Sandra stepped in and is taking care of us. Wish I would had looked her up in Unilocal before I purchased her Groupon.

DO NOT BUY THIS GROUPON OR SEE HER FOR HAIR SERVICES!!! I purchased this groupon then called her to schedule. She notified me that she is no longer at Sola Hair Studio and told me the new location of where she was renting a spot. She made an appointment for 4:30 ON MY BIRTHDAY and I was very excited. She seemed so friendly… Then I went to my supposed appointment. The receptionist (long story short) notified me that Casey didn’t realize she had a 4:30 and the salon closes at 5pm-​she couldn’t see me. The receptionist notified me that she is an independent hair stylist who rents a space there. The salon told Casey she is not welcome to come back anymore, as they consistent bad business ethics makes them look bad. Casey messed up 3 appointments that day. THREE in on day!!! The worst part was that she didn’t come out herself to apologize. She didn’t call… nothing. Luckily, groupon refunded me but I am still very frustrated this happened. I only picked one star because I had to pick any!