Savi Salon & Spa

Honestly I don’t understand the others who have had issues here. I’ve been going to Savi since we moved to the area last summer. Franciane does a excellent job with my hair cuts and color/​highlights. Kathy has done a couple manicures for me with no issues. They’re always friendly. Give them a chance, you might be pleasantly surprised!

The people that work here are the rudest ever! I was on the phone asking about a gift certificate and mid conversation was transferred to someone else. My gift certificate ending up expiring 6 months after the date but no where on the gift certificate does it state an expiration date. Either way, I’m glad because I won’t ever be going here. I’m not sure how they’re even still in business!

This place changed their business name on Unilocal,because they had SO MANY bad reviews! They used to be on here as «Savi Nails.» Please beware! Here’s my review:
You guessed it, I found this salon through Groupon! Despite the reviews, I decided to take a chance — $ 30 for a no-​chip, $ 20 for a regular mani/​pedi, and it’s close to home… it was worth a shot!
I’ve been here 5 times (4 too many!), and I’ve had no-​chip & regular mani-​pedis. My first experience was good. There is a petite Hispanic girl who works there, and she did a nice job. She was friendly and professional — plus she took the time to massage my hands, arms, feet, and legs. My nails looked great.
I went back for a second no-​chip, and after about a week, I noticed that the polish had started turning yellow (it was pink once upon a time)… weird. And ugly. I’m not really sure why this happened?
After that I decided to just stick with regular mani-​pedis. What a disappointment! My nails chipped after a day… all 3 times. Even so, I must say that the employees really do their best to please the customers. I actually feel bad for them, because it’s clear that this salon is poorly managed. Here we go…
Every time I have been there, the nail techs were also working as receptionists — this is a serious problem! They have to leave their customers, mid service, to answer the phone. Appointments are also, ALWAYS, overbooked; the longest that I have ever waited is 30 minutes, but I’ve seen other customers sit there for over an hour (with a scheduled appointment!). It’s no wonder that they have scheduling problems. hire a receptionist!!!
Also, their polish options are awful! And I mean AWFUL. They don’t have very many colors (unless you’re into dark polish, green, or blue), and the selection for no chip is even more limited. Their nail polish is old. They are constantly adding a thinning agent to the bottles, which is probably why my polish chipped after a day.
The girls are always running around to look for things that they need, your toes will be separated with toilet paper, and hygiene/​proper sanitation is definitely not high on this salon’s priority list! And by that, I mean that I’ve NEVER seen them sanitize a tool after using it on a customer — they just throw it right back into the drawer and take it out to use on the next customer. I shouldn’t have overlooked these things… it’s disgusting. Also, they don’t use new towels for each pedicure. they simply refold it, flip it over, and use it on the next customer.
Last, but not least, some of the staff members, and DEFINITELY the owner (just read her Unilocal responses!), have a nasty attitude towards Groupon customers. If you don’t want Groupon customers in your salon then DON’T offer services on Groupon!!!
Oh, by the way, the price that you pay for a salon service just depends on the individual who happens to answer the phone.

Horrible way of doing acrylic nails, they suck at cutting hair too. I left from there so upset, my hair and my mom’s were so uneven and they told my mom they couldn’t blow dry her hair because of lack of time. Never coming again!

I’ve had my nails done here over a week ago here. Ola was the nail tech who took care of me. She’s very nice and has a very bubbly and outgoing personality. She’s also very meticulous and careful.
I’m a little disappointed about my no chip mani and regular pedi. The no chip started to chip after a week, like regular nail polish. My big toes also started to chip. The nail polish usually last about a month, before they start to chip.