FedEx Office Print & Ship Center

Wow this place is understaffed and the 1.5 employees that do work here have no idea what is going on for the majority of the time. Wait time to be helped is 15 – 25 minutes and I just needed a picture printed out.

No passport photos right now because they have construction going on (or maybe they didn’t feel like it.) Walgreens did a great job, though.

If I could give this place no stars I would. Their rates are higher then the rates you get quoted on the Internet by at least 20%. When you talk to a manager they have no idea what they’re talking about and say they can’t help you. Terrible customer service. I had to repeat the address and zip code about 15 times, the lady didn’t understand the city was not the state. Just a cluster all around

I book the 24 hours business card service it’s so great! Less than 4 hours I got the cards!

Passport photos here, woo hoo! It’s time I renew my passport and I was lucky to have Fed Ex close by. The place runs a bit slow and by slow I mean the cashiers who are not happy to answer your questions.
The guy who took our passport photos was very polite and efficient. Thanks for all you do Fed Ex. Now to book my trip to Mexico.

Although not all of my experiences here have been A+, this location has saved me countless times with last minute print projects. I recently needed something in 10 minutes and I got there and it was ready. Dominique has always been great. When other staff have messed up my order she helped take care of the issue and always demonstrated outstanding customer service. I’ve gone here for posters, resumes and other jobs. Super easy to use-​I e-​mail my order in and it’s done!

4 employee’s working, 4 people in the store. they were having trouble coping with 2 of the customers.
they basically tell you to use the machines or give the order and come back at a later date.
staff was visually not interested in going out of their way 5 feet to physically show a customer something on the machines. took over 15 minutes total to print stuff out. no receipt printed and i was given attitude and treated like a moron by people who i’m sure couldn’t even root a phone or reinstall operating systems. just got a distinct i don’t care to talk to you, control freak vibe. what is it with fedex? UPS doesn’t seem like this, the post office doesn’t seem like this. but fedex genuinely seems annoyed that you ask them about shipping items, or printing questions.
it was $ 9 for 15 black and white copies. lol?

So FedEx cant really disappoint because for the most part, its a self help store. But when you do need a clerk it would be nice if they would be helpful. Thats why this location has recieved a 3 star. The computer printed my document in a weird way, but still charged me.
The clerk standing at the front desk had to be called 4x and even when he finally decided to acknowledge me, he didnt even look in my direction. When he finally decided to make some kind of eye contact (i had to pretty much stand on top of him), he gave me the impression that I was bothering him. Whatever.
no biggie, for the little that i would use FedEx for, this is fine. It does encourage me to just set up my home office and be done with it.

Staff is always super helpful. Facility is large and clean. There is plenty of parking always. Every computer I have used has worked great.

I have used this location to ship packages several times. Not because I want to but because the company I work for has a corp account and this happens to be the closest location to my house.
The staff is not friendly and they act like they are doing you a favor just by helping you. That’s the norm and I’m fine with that but what made decide to take the time to write this review was the fact that I made a simple request to add more packing material to the package I was shipping and the clerk actually rolled her eyes at me and exhaled very loudly. I won’t put her name up here but it starts with a D. As I stated before I have used this location several times and the times D has waited on me she has made it obvious that she does not want to be working there and has an attitude.

I have an issue with insomnia for the most part. I tend to get quite a bit of work done early in the morning before the rest of the world even knows what is going on. It is because of these tendencies, I appreciate that this establishment is open 24 hours.
I have never shipped anything from here but I have used their printing services on several occasions. It is the closest place that is open in the middle of the night that i print things. I have never had an issue with quality. Although my print jobs have been relatively simple they do a very good job. The staff here is friendly. I am usually stopping in here between 4 – 5 am so I am not expecting too much in the way of outstanding service but they always exceed my expectations.

Had to mail an item, but needed a box and tape. The women working were very helpful and showed me everything I’d need. Pleased with the service that I would go back if I need anything else.

I get that they have lots of turnover, but there may be a reason for that.
I have come a couple times, if you are not using self service copying and actually need something from the staff, be prepared to wait. I mean bring a book to read or something.
I have sinced discoverd the UPS store in Oak Park which is closer to my house, and run by people who care about customer service.

I went to this Fedex/​kinkos to send a blackberry and 2 chargers to a buyer on e-​BAY. It fit in their bubble envelope and was going domestic. Um…24.95 for domestic? Really? I was in a hurry so I had to just eat it. Never going there again. UPS or the post office will be the way to go.

Pleasantly surprised.
I usually use the online printing services… which I adore. Simply upload, set your printing preferences, choose your location, and pick your documents up a few hours later. I needed a quicker turn around time tongiht. So my USB drive and I visited in person at 10PM.
My documents were printed and bound beautifully with a smile and a swift hand. Full service. All I had to do on my own was swipe my debit card.

When I was in college I use to visit this Kinko’s faithfully. I had to stop and make a couple of quick copies, and half of the machines are broken, the staff was really no help. Lines were forming throughout luckily I found a machine made my copies and I was outta there. Don’t think I will visit that blast from the past ever again.

I came here on Saturday. This is by far the worst FedEx Kinkos I’ve ever been to. I don’t have the words or energy to tell you what morons the staff is.

It took me 30 minutes to get a package shipped out of here with only one person in front of me. It was like time had suddenly stopped, and the gods of shipping looked down and laughed at me for not just having one of the warehouse guys at work ship it out for me.

I had a simple document — a double-​sided, folded program booklet for the boychik’s Bar Mitzvah — and I hoped to drop it off and have it ready for me after my manicure (does that make me sound jappy or what?). But it’s all self-​service now, like the checkout lanes at the Jewel. Brenda helped me out, but it hurt to pay $ 40 for 200 copies I made myself, and to make it worse, their folding machine was broken. As we say, «Oy».