H&M

i hate this location they never opened more than 2 registers they have to understand that time is money so many and you guys are loosing business coz whenever they see lines they don’t wait so please try to open all the register

Rude staff who asks for i. d on a 15 $ credit card purchase, what a moron. Focus more on getting that minimum wage check lady instead of worrying about me committing fraud on a 15 dollar sweater. Get yo life lol

Please OPEN UP MORE REGISTERS. Every time i come to this H&M, i wait on line for what feels like an eternity. Let’s quantify: a minimum of 30 minutes. Every time, every single time.

the cashier here are really slow. literally spent 20 minutes waiting in line with only 4 people ahead of me. forever 21 is the same time wait except the difference is there is 10 people ahead of me. anyway the upstairs (women’s section) fitting rooms closed. the downstairs cashier (men’s section is closed). the child section lines are ridiculously long and the wait time is like overkill especially with two sweatpants, three cotton shirts a glove and a sweater for myself. so I went upstairs tried to go to the fitting room and it was closed. I tried on the sweater in a mirror but I had two sweaters to try on. and this lady just stepped in and basically took the mirror away from me. so I used my cell phone to look I must’ve left my cell phone on the rack and somebody picked it up and put it elsewhere bc there was a password lock on it. because I went back to retrieve my phone and the H&M worker there told me she found it «on a white shelf.» I did not go anywhere near a white shelf. I was by the mirror and the only thing there were racks of clothes I must’ve left it on the rack. and somebody else picked it up and moved it then set it somewhere else once they found out my phone had a password lock on it. anyway I was going to give this place 5 stars for their excellent employee who had the moral compass to not only keep my phone safe but not steal it! she even asked me what my cell phone cover was and my wallpaper background which is excessive because I had a silicone panda cell phone cover. how many people order panda cell phone covers off amazon? not many. but she was SO nice to have found it & put it in the back office! I literally wanted to hug & kiss her she didn’t know how grateful I was for her! the selections here are awesome. I found a nice pair of gloves for my dad. & I found a nice forest green sweater which that color is SO in right now. but I docked one star because the cashiers work at snails pace!

When I go to H&M, I try to just be in and out. Some things you just NEED to try on. For some reason their fitting room staff is a bunch of miserable/​rude assholes. EVERY. TIME. — I don’t get it – If you hate your job that much, get a new one that doesn’t require you to have to work in *a fitting room*.
Two separate girls completely didn’t answer me as I asked them something while they «helped me» towards a changing room, where they barked out that I should return everything on hangers along with the # of items tag.
I’d rather deal with the madness that is the 34^th St. H&M than these twats.

OK so I really like shopping at H&M this store has two levels and a great large selection of women’s clothing I could literally spend hours in the store. The fitting rooms are a decent size but the line is always long to try on. The prices are decent not expensive the quality is Ah OK. You get what you pay for it but they do have some cute things that I don’t mind to wear. When it comes to checking out it’s ridiculous the lines are always long the staff seem miserable and you’ll wait on line 20 to 30 minutes for a store this size it’s just absurd they need more registers and staff.
The men selection is located on the lower level very small selection for men. There is a register in their section which has very small lines so that may be the trick in checking out and not having to wait on long lines in the women’s section
H&M is a store I only shop at for going out outfit not a place where I buy my professional clothing I leave that up to Express.

The manager are nasty with the costumers bad experience they are not profesional, when I buy some clothes from there I try to use retailme Not coupon and manager said they don’t take the coupon and laughed at me, SO I call customer service and make my complaint they call the store and spoke with manager and told her THEY DO TAKE RETAIL ME NOT COUPON well whith the nasty face she allow me to use the coupon and didn’t say SORRY, BECAREFULL IF YOU HAVE RETAIL ME NOT COUPON MAKE SURE CALL COTUMER SERVICE BEFORE YOU PAY AND USE COUPON, People at store don’t want people to know that they can use this coupon like this Nasty manager so she can recieve credit from store. They will always said they don’t take that coupon even do THEY DO. PLUS YOU CAN SAVE MONEY WITH THIS COUPONS BE WARE

Being a loyal H&M customer for over a decade, I just realized this branch always had a very limited selections in stock. Is it me or anyone feels the same way?

I like H&m but this one misses the mark. Customer service is okay but the store is a complete mess and unorganized. It’s not even as high traffic as the ones in manhattan and those are neater than this one.

This h&m sucks so much, they use to be decent, but let me start off saying they got cute clothes on the mannequin but when you walk inside you cant even find it in the store?! The whole store is a mess, the lines are mad long for no reason, the clothes inside arent even that cute anyways, they def lost its touch, this h&m is not even wroth being looked at.

One of Queens Center’s finer clothing shops.
The store occupies 2 floors. The place is biased to the ladies, since the top floor is all women and the bottom floor is half women. The guys get a small corner: o/​
The clothing cuts are more Euro than american which suits me just fine.
Styles vary from casual to working professional. Garments are always available in a variety of colors with lots of sizes to satisfy all the most picky shopper (ME).
The lines are freakin’ ridiculous. Always 30 to 50 feet long.
The H&M’s in the city are as large or much larger with less biased male department. Go figure…

H&M in Queens Mall sucks! Had a bad experience with one of the workers his name was javier. I felt like this javier was having a bad day and was taking it out on me so i had to report him to his manager coz of how rude he was towards me. And no i wont be coming back absolutely NOT because the costumer service provided by the guy i mentioned SUCKS which ruined the entirety of my shopping experience.

I do not have anything bad to say about the store, there are two floors, hence there is a lot of clothing items to choose from, my problem is with the company itself. I find that they are overpriced in relation to their clothing’s quality. I have bought several cardigans and shirts from them multiple times and without fail have noticed holes in the clothing after a minimal amount of time (within 1 – 2 months after purchase). I would say that buying clothing from here is a waste money, and that money spent on clothing can be better used in an establishment that offers better quality items.

Messy. messy, messy…
Not only the store is messy, but so is the staff.
Too much going on with the employees having own conversations, private ones, talking about customers.
Fitting room gossip, register check-​out gossip, totally unprofessional.
Seems to be everytime…

I get whatever I think of buying. Good stuff great price. Lots of choices !

Ghe-​toe. I love you H&M…but I don’t love standing in line and having a sales associate scream at us in line to go upstairs because there is no line at the registers upstairs… yeah thanks… no one moved anyway. I also don’t like the cashier cursing with her coworker loud enough that I could hear when she realized she had to do a refund for me. Still love your clothes though, I understand, you can’t help that you are in Queens Center Mall… what can I expect?

Just your average H&M really. Since it’s in the mall that’s pretty much guaranteed that it’s going to be full of High School kids. and I guess right now they are all buying their back to school clothes. That’s the only way I can explain this store being as packed as it was at 9pm on a Wednesday night. I do like that they have a big selection but it’s essentially the same stuff I can find at the two H&M stores close to my job.
Since I live so close to Queens Center Mall, I guess it’s safe to say I will be back.

To be honest I’m not sure why I keep going back to H & M. I always wait in a long line, the store is always crowded and the customer service is horrible. This location wasn’t any different than any other H & M I’ve been to. Soon I’ll learn my lesson and stop going!

I really, really love this H&M. No, really. I mean it.
I’ve been to lots of H&Ms, mostly in Mahattan. In fact, there’s one literally half a block away from my office. But they are often seriously hit or miss. I always find myself returning to this H&M in my good ol’ home borough of Queens. I walk in there and I want EVERYTHING. Clearly, whoever the buyer is for this store is awesome. It’s like they’re inside my mind! It’s like the ones in the city try to hard to stock the stores with stuff that is just plain weird, for all those who want to buy things that «aren’t trendy» so they can, in fact, be trendy. Ugh. This one is just like, here’s a ton of cute shit that won’t make it look like you are trying too hard either.
Queens H&M, double rainbow all the way.

The first thing you notice, depending on which side of the entrance you walk on, will be the mannequins. It’s pretty much what draws you in because it happens to me often. You may have no intention whatsoever of purchasing any clothing or even window shop, but the moment you see outfits displayed on the mannequins, it’s like this urge overcomes you and BAM… you’re inside checking out items.
The staff is friendly, selection is good; but not as the selection on 5^th Avenue of course. It’s a pretty good interior setup here, as it is with all other H&M locations. Sometimes I see items here that are either available first or longer than in other locations, so that’s a major plus.