Fifth Third Bank

I was «profiled» there today. I went in to make a withdrawal and because of the sum and my ethnicity I couldn’t possibly have that amount of money in the bank. Meanwhile im standing there in my work uniform and name tag on lunch break. The teller Payola (that is really her name) excused herself because she had to get approval for my withdrawal (that’s funny. I’ve never had to get approval before). I waited and watched as 3 associates combed through my account to find out why I had my balance and wanted to make a withdrawal at «their branch» (that was actually asked by the manager Denise). She finally came out of the office after 20 minutes of me standing at the teller window waiting and told me it was unusual that I didn’t go to my normal branch. I told her I was on lunch and it was close to my job. I was told to sit for what turned out to be another 20 minutes as they called my branch to see if they took my deposits and to verify who i was I guess… The the manager Denise came out to insult my intelligence and explain how banks work (I felt like a bad episode of conjunction junction). Then proceeded to ask why I needed the money, why did I need it in cash, why i was in elmhurst, etc. mind you I go the the movies, dine and lunch in elmhurst on a regular basis this just happened to be near a place I was going for lunch. Long story short after the 40 minute debacle and me telling her I know how banking works, I’m not committing fraud and it’s none of anyone’s business what I plan on using my funds for I was finally able to get my funds but not after a subtle recommendation that I should bank in my neighborhood. NEVER AGAIN WILL I BANK HERE!!! I wish I could give them negative stars! I left feeling embarrassed and degraded. I’m not sure if I will continue with Fifth Third :(

My auto loan is with fifth third and every time I go through the drive thru to pay I end up waiting for at least 10 – 20 minutes even when there are no other card there. The people who work there are friendly.