Chase Bank

The blonde bank teller is really nice, smart, friendly and fast in answering all my questions and pointed me to the right person. I only docked one star because I was in a time crunch and had to go for my Apple Store appointment which I didn’t want to miss so I was waiting in line waiting and waiting and then when it was finally my turn — guess freaking what — the person who was supposed to help didn’t even hold up a finger and say «please wait a moment.» No this black woman just got up from her seat and then proceeded to go off somewhere and didn’t come back for 10 minutes. Like seriously? And I was the only one there waiting. It’s unbelievable the rudeness of this cunt. So there was another woman helping this other lady and then a blonde with glasses came up to another window. Just as the blonde was sitting — guess who decided to come back to her chair — the black woman. So she sat back down. And the minute she ushered for me, I walked right up to the blonde lady’s window. Her jaw dropped and she looked surprised. Like if I could’ve punched her I would’ve. So I docked one star for this incredibly rude woman. Who just stands up and leaves when there’s another person waiting in line??? And I was in a time crunch. Anyway I had questions regarding my canceled bank card and how it was possible to make a return if my original card I made a purchase on was cancelled and I didn’t have the receipt so the store couldn’t override the return on my new card. The blonde teller was saying that’s something I need to ask the people sitting in the cubicles and I had to sign in first. So I went back, signed in — there was no one ahead of me but since it’s a paper and not electronic sign in, I had to wait for them to come to the front. I waited and it got busier so as more people came in the person in the cubicle came to the entrance to see if I suppose anyone needed help opening an account or take out a loan. Finally the guy told me as long as I have my old card, I can use it to make a return and since my checking account is still open, the refund will go directly into my same account regardless if my debit card is no longer active. He assured me making returns was doable but not purchases.

I get rolls of quarters here. They have a parking lot which is very convenient especially near the hospital. The staff is nice and they speak a multitude of languages. What did you expect in the ZIP code that speaks the most languages on the planet?

Chase is a nice looking bank, but I do not like getting annoyed by employees when I go in with a friend. I’m happy with my bank, thank you.

I haven’t had any problems. Chase employees are all really nice. Just one word of warning, they are working for Chase so you may get bugged to get a credit card, etc.

I’ve only used the ATM’s here so I can’t review the service of the tellers. The ATM lobby area is well lit and clean. The no-​envelope deposit system is cool.