Chase Bank

Nickle and dimed! I was given a personal check by a Chase account holder, and figured that coming directly to the branch would ensure delivery of my funds… they charged me $ 6! Because I do not have a Chase account! (And I NEVER will!, you can not attract potential new customers by penalizing me for not banking with you guys)

Chase loves to «fee you» more than any other bank I use, but I have other concerns regarding this branch.
First, it is nice that you need to swipe your card to enter the lobby where the ATM is after hours — to have that added security. However there are often people «hanging around» right outside the door which makes no sense. If they have business at the bank, they would have an ATM card to swipe themselves in. Given the recent number of bank robberies in the area, the situation concerns me.
Second, and more importantly, I worry about their financial controls. I deposited a number of checks with their «envelope free» ATM deposit system. Unfortunately the machine ate my checks and provided no receipt. I left messages with both the branch and the corporate office regarding what had happened. Amazingly, they had no record of the deposit, and claimed that there were no unaccounted for deposits in the ATM. I suggested that perhaps they check their security cameras and they could see that I had indeed deposited checks, but they responded that security cameras were not for situations like that. The lack of financial and security controls was disconcerting enough, but they were relatively rude about the whole situation.
Finally, the lack of a coin counting machine does not make them an interesting place to bank if you have children. The suggestion that we use the CoinStar machine at the local Jewel-​Osco is not particularly helpful when trying to teach children the value of saving.