Brian Stolper – State Farm Insurance Agent

I’ve been with Stolper for about 20 years (auto, renters, home). Even when I moved into the city 7 years ago, I kept them as my agency. Everybody there have always been warm, helpful, friendly, and responsive. I recommend my city real estate clients to their agency.

I would highly recommend Brian Stolper and his staff. They have always been helpful and available with anything I needed. They have great rates and great service. They genuinely care about their customers and are ready to help. I recently moved to Seattle and assisted in me in transferring my insurance to another state. Great people!

I am a lifelong Stolper customer and I strongly disagree with the previous post. My dealings with Brian have been professional and courteous.
I had a recent accident and not only did Brian come to the site to meet me, he loaned me his sport coat as I was late for a meeting and spilled coffee on mine during the accident!
It was above and beyond!

This company is only interested in taking your monthly insurance payment.
When it comes to actually providing any kind of service, Brian is always «in a meeting» and I have to talk to a receptionist who cannot help me in the slightest. But they’re «very sorry for the inconvenience.» Right.
The tow company that State Farm referred me to for a flat tire ruined the trans line on my car. The tow company, Tom and Jerry Towing (sounds fake, I know) refused to pay for the repairs. We tried to file a police report against them, but the officer informed us it would be better to contact our insurance for payment. So, we did. Brian Stolper’s State Farm initially told us that there was nothing they could do about it, and the emergency road service that State Farm uses to contact the tow companies (Open Road America) really dragged their feet on our claim FOR THREE WEEKS. Meanwhile, I had pack up my 4 month old daughter and drive my husband to work everyday in our second car, which was not in the greatest condition either.
We used a different towing company to take our car to a local Midas. Both Midas and the new tow truck driver separately confirmed that it was Tom and Jerry’s Towing that ruined the trans line, and showed us exactly how they did it. Midas was nice enough to hold our car with no charge while we sorted things out, and then released the car to us as long as we provided them with Brian Stolper’s contact information. Midas knew that this was not our problem and sought payment from State Farm, instead.
During this entire fiasco, Brian Stolper was no where to be found, and refused to return our calls. My husband called in the morning, only to be told that he was in a meeting but that he would call us back as soon as he was out. I called two hours later, but the receptionist informed me that he was out of the office. The only time he actually called us back was after payment had been made to Midas. Again, this was an unacceptable three weeks into the incident.
I have never, ever witnessed this kind of unprofessionalism before. We have since cancelled our policy and are happy with our new company.
Stay away from Brian Stolper and his State Farm agency.