Vape Dojo

Wonderful customer service, they didn’t carry what I needed at the time. But the guy working there called around to a few other vape shops around the area to find out who did. Awesome! A few days after that I called the shop to see if they had in a specific mod that I had been looking for. The clerk explained that she didn’t know & was going to give me a call back when she found out when or if they would be getting any of the item in stock. Which most places just say to get customers off the phone. But later that evening she actually called me twice to make sure that I knew that they had just stocked them online. Thank you! You guys are such a big help!

If you’re looking to experience subpar condescending service, you’ve found the spot. The entire vibe of the shop reeks of undeserved, pseudo hipster elitism. Which is actually as awful as it sounds. You’ve been warned.

Lousy customer service. Stopped in for two 120 mls of juice. Girl behind the counter took forever to get off the couch then come up to the counter to ask us if we needed anything. Then she could barely hide her lack of interest in helping us. Asked about purchasing a hat and was told she did not know the price. She didn’t offer to look it up. As I was leaving, noticed another hat with a price on it and asked if the cost of that was the same as the unmarked one. She said, «I assume so.» We are always supporting brick and mortar vape shops. Always have a good experience. This girl was lousy and we’ll never go back.

Awesome shop I stopped there randomly to get juice because I wasn’t going to make it to my local shop and I was suprized by their prices, they are priced pretty close to online prices.

Amazing place and amazing staff! Mitch is alway incredibly helpful. They have the best selection I will never go anywhere else

Kinda helpful. Quality of juice leaves little to be desired not much parking and it is also hard to find if you don’t know where it is

Whenever I come back to Maryland, I have to pay this store a visit for my vaping needs. Their products are usually pretty up to date with the newest technology. They also always have a wide selection of juices. Customer service is always 5 stars.

Re: Hampstead Location (hopefully the others are better)
Staff is incredibly rude, condescending, ill-​mannered, unprofessional… Very disappointed with the level of service provided at this location. Had a bad experience with the first visit but decided to give it another try. The second visit was even worse. Staff was far from eager to help customers who apparently weren’t already their friends. Plenty of other vape shops around (brick-​and-​mortar or online) where your time and money are better spent (and deserved); this one apparently does not want your business.

When my friend who worked at a competing vape shop told me he was moving I decided to check out what Vape Dojo had going on… Needless to say I was not impressed.
From the first impression, the shop is clean looking, roomy, and seems to have a decent amount of juices available.
I came right after work so I was in a business dress in heels. I get it, it’s not the normal attire of someone walking into a shop. I wasn’t greeted at all. I could hear the staff in the back trying to decide who would come «help» me. As reviews had mentioned before, there’s an elitist attitude here. I didn’t feel welcome at all. I actually felt like I was bothering them by being the only one in the shop. There was a guy there when I walked in who the staff was very friendly with… maybe he was a friend or coworker, who knows.
The reason for my visit was to get a new coil. Because no one was behind the counter and they were all in the back I shopped around the juices. They were all sticky, the sample tops were just sitting in a bowl on the tables where anyone could stick their hands in, and there wasn’t a consistency with the flavor of each juice. I decided to go with a cherry cola flavor which tasted similar to cherry coke in the tester.
So I walk up to the register I show the man my set up and ask if they have a coil that would work with my vape. I was condescendingly told that they didn’t have any before he even looked. It bothered him that I asked if he was sure. It’s a very common coil that I’m sure a lot of folks use. After he looked in one drawer. there it was.
For one single coil and a small bottle of juice it was something shy of $ 10. Which I don’t mind spending if it’s quality, this wasn’t it. When I got the juice in my tank it tasted minty, nothing like cherry cola. I let it age a few days, still mint. The coil went bad almost a week sooner than others I’ve bought in the past.
I have told friends in the area to stay away from here. Service is horrible, juice flavors don’t taste how they should, and their selection isn’t that great if you know what you’re doing. I will not be back any time soon.

I have been visiting this store off and on for the past year and every time I go it is a very pleasant experience.
The staff has always been courteous, helpful, and patient for a vape newbie like me. They have explained various systems and have put up with me sampling a variety of flavors.
Speaking of flavors, this place is like a vape Baskin Robbins! They have every flavor you could imagine and then some. They also let you select the amount of nicotine you want in your liquid — even none of you so choose. I like the fact that they have the flexibility to customize your flavor to exactly suit your needs.
Keep up the good work, vape dojo!

Great place, check it out.
They have an awesome ascetic, great parlor… but the best part is the staff. They are friendly and provide great guest service.
Definitely a well run operation that IS NOT pretentious or snooty.

I felt a draft it might’ve the dope clouds of the cap’n crunch vape someone was consuming

Nice store. Juices are pretty good. They are the only shop locally that sells Charlie Noble, which is pretty good juice. Their prices are affordable.
Good shop, but kahuna is down the road on 40 in Normandy and are much better.

I live in Ellicott City and first visited Vape Dojo one day when I ran out of coils for my new Sub Tank. I hadn’t realized they were so close to my home and was excited to have a store right down the street as opposed to the one I was frequenting across town.
Unfortunately that’s the only good thing I have to say about this place because when I called prior to going over the employee answering sounded very disinterested and made me feel as if I was bothering him by asking if they my coils in stock. Despite this bad first impression I headed on over.
My first visual impression of the shop itself was decent enough with their roomy space, clean display, and large selection. This was the middle of the afternoon and nobody else was in so I scanned the counters and shelves and attempted to get the attention of the clerk.
Instead of being warmly greeted or asked if someone could help me I had to call the guy over which apparently bothered him so much he met me with a scowl.
Being relatively new to Vaping I politely asked few questions about the coils, what’s the best way to run a Sub Tank, what’s the difference between .5 and 1.2 and he did his best impression of a pretentious hipster by acting cold, disinterested, and elitist. His body language and overall attitude told all; I was wasting his time and my questions were beneath him answering.
I’ve worked in sales and customer service my entire life and it’s hard to imagine how this guy got hired to deal with the public. If a customer comes in with money to spend and is polite there is no reason to not be at least courteous and helpful. I hope the owner sees this and adjusts how they engage first time customers.
I will not be returning and will take my business elsewhere.
I only gave this place 2 stars because they had what I needed and it’s close to my home. I’d give the customer service –2 stars if I could because there is nothing more annoying than some pretentious, condescending 20-​something acting like it’s not worth his time to inform you on the product you’re purchasing.

Update: Vaping has changed a lot in the past year, and a bunch of new stores have opened up. There are dozens of stores in the DC and Baltimore areas now. I’ve been to a bunch of them, but the Dojo is still the cream of the crop. Unlike (most) other stores, Vape Dojo actually has good prices. Most stores have a high markup but the prices you pay at Vape Dojo are similar to what you pay online (mods, tanks, and especially liquids).
They have a ton of flavors at reasonable prices, including some really delicious ones. Some stand outs: Pralines & Cream, Vanilla Custard, Cinnamon Tostada. They have a new selection of mods and tanks, and they only sell the best options at a good value. The customer service has been consistently great (friendly and knowledgeable). They also moved to a new suite in that shopping center and it was quite an upgrade. They have more space now with nice TVs and leather couches. Also they keep all their flavors out for self service sampling, or sometimes they have someone stationed by the juices to help.
If I have one complaint, it’s that the taste testing system is a little hectic and sometimes messy. Also, the sample liquids are strong. They don’t sample at 24mg anymore, which was definitely way too strong (head rush city)… but the current 12mg samples are still a bit much if you vape at a lower nic content. I’m a 6mg guy. But the bad is far outweighed by the good and I don’t hesitate to keep the five-​star rating I gave them a year ago. I’m sticking with the senseis at the Dojo.

This place has excellent customer service.
It’s a short sentence, but these days where «customer service» is a jumbled speaker box or a telephone specialist in another country, I think it goes a long way.
These guys taught me how to vape. I went in there knowing nothing, and over the time I have been frequenting, they have taught me everything I needed to know to keep this hobby going on my own. In fact, I am experienced enough now to be finding better deals on their same products online– but I still choose to buy most things from Vape Dojo because I know their employees will enthusiastically and knowledgeably answer any questions I might have.
If you want to start vaping and have no clue what you are doing, please visit these nice folks. If you’ve been doing it for a while and just want a place that knows enough to help you with what you need, still visit this place. They have a good selection of mods and supplies, plenty of juices (all of which you can sample in-​store), and they have the knowledge to help you– whether you’re rocking a BLU electronic cigarette or a RDA mod with a quad coil setup. These aren’t high school kids rolling their eyes at customers all summer; they actually know their stuff and genuinely seem to enjoy talking shop about vaping.
I will always be won over by this level of service and support and I 100% recommend this place if you value the same.

I finally got to visit Vape Dojo yesterday after many recommendations from ECF and other places.
My main goal was to pick up some Alice in Vapeland juice but they sadly do not carry it anymore. I’d recommend that they take the photo down from their Unilocal profile that says they do or consider carrying it again.
The Good:
Vape Dojo’s prices are great on some things. I picked up a Sony VTC5 for only a couple bucks more than fast tech! They are a licensed Kangertech seller so their kanger products are damn reasonable as well (I grabbed some coils for cheaper than I’ve seen anywhere else including online).
There was also a nice gentleman that came out from the mixing room to answer a rebuilding question for me that was genuinely warm, friendly, and helpful.
The not-​so-​good:
Though their juice sampling system was pleasantly low stress and comprehensive (they have nearly every juice they sell out on a sampling station that you can take your time with, great for people with social anxiety) the nicotine strength was quite high for samples and it was real messy. Luckily there is a sink you can wash your hands in afterwards so it’s not a huge deal.
I didn’t personally like many of their flavors. To be honest I liked exactly one of the flavors but if you like fruity or menthol then you’ll have a better experience. They do sell unflavored «blank slate» liquid for a reasonable price, great for DIY.
They guy who helped us as we came in was cordial. He seemed like he wanted to hurry us along and get us checked out but thankfully he was at worst a little stand-​off-​ish. I’ve faced some pretty nasty treatment from vape shops so I’ll gladly deal with a disinterested salesperson as long as they aren’t outright rude. It’s a shame we didn’t get the lady salesperson that was there because she is the other half of the reason we drove up to that shop (I’ve heard a lot about how nice and knowledgeable she is).
I overall was left with a pretty neutral to slightly positive impression. They got four stars for not making me want to punch them like nearly every other vape shop I’ve been to. It didn’t blow me away so I probably won’t be back (not worth the hour drive for me) but I don’t think I am their target clientele. If you ARE then I think you’d love this shop and it would totally be worth the drive.
p. s. they were playing a vapingwithtwisted420 review on the tv and that made me real happy ^_^

I went here for the first time recently. I was excited to go because I had heard so much about them. What a let down. All of their trial flavors on the tasting bar have 12mg of nicotine, WTF? You have to take the clearo out of the holder just to read what is on the label. A lot of the EVODs were damaged. Really bad design for a tasting bar.
The worst part was the service and the bad vibe in the store. You really get a feeling that they don’t give a crap about you. The big guy behind the counter was a complete ass and very unfriendly. He seemed to look down on other customers there who were asking basic questions, making them feel like idiots, simply replying «NO» to their questions without any other info. The other male employees seemed just as smug and uninterested. They seemed depressed. I will note that there was one female employee who was the exact opposite and very friendly.
I would give them a ⁰⁄₅ if I could. It really pisses me off when I see vape stores that have «mod bro» employees that act all high and mighty but don’t offer helpful advice to new vapers, those who are trying to quit cigarettes. Maybe you should learn a thing or two, treat new customers with respect and answer their questions and you may have a loyal customer. Treat customers like shit and we’ll write on your Unilocal wall and we won’t come back. We all start somewhere, dude.
There are plenty of other vape stores around the area. My advice, stick to one of those and stay away from this uninviting store.

Loved coming here! it was a great experience. Mike first helped me understand the different starter kits they have. April was greatly helpful picking out the flavors of juice i wanted. i ended up finding 6 that i liked. it was busy, but everyone was very friendly and helpful, considering i’m a newbie, but excited that i finally got to have my Vape Dojo experience!
Thanks guys, I love my device!

I think this may be the only Vape shop in Maryland. My wife & I live in gaithersburg & made the trip out here to get out 1^st vape set up.
My friend had told me a route to go, but the guys here assured me that was for the more experienced vapers, & a slightly different set up would suit our needs.
We are non smokers, & just want the flavor, thus need 0% nicotine juice. We got hooked up with a nice little starter kit with 2 pens in it. It works like a charm.
Not only that, we got to try the flavors before we bought them. Add to the fact that the attention to detail on showing us how to use the product we just purchased was top notch. It’s quite a bit aways from us, so I think we will be ordering our future products from them. Get way to start our vape journey.