Wiz Appliance

Great work by Adam Elder who was polite and courteous. Requested repair for refrigerator that failed to maintain temperature. Service arrived on the same day, diagnosed and repaired the problem. We will definitely use this appliance repair service again!

Adam is a rockstar!!! Came out same day to diagnose my frozen refrigerator and determined the cause within a minute. Part came in a few days later and was over same day to install in the early evening! He went right to work and had it all put back together fairly quick. I am a highly delighted customer and will recommend to everyone I know!

I had a wall oven repaired. My appointment was made and completed in the same day. Technician arrived right on time. Problem was diagnosed and part was ordered. Took one week for part to come in. It took the technician one hour to remove the oven from the wall. The ordered part was defective and did not work. Should have been tested before installation? Ordered another part. Took over a week. Company called and said technician would like to install same day. Waited for technician. Company called and said tech was running late and needed to reschedule.
Technician arrived on time and made the repair. While putting the oven back in the cabinet, he broke off a screw. Now there are 3 screws holding my oven in the wall instead of four. Technician told me I could have a carpenter fix it. I didn’t break the screw off. He did. Why do I have to hire a carpenter to fix his error. Didn’t even reduce his labor charge!

Hard to find a trustworthy technician nowadays! After a move, my refrigerator (20+ year old GE) wouldn’t dispense water or ice. Called on Saturday, and they were able to get out Monday, right within the timeframe they promised. The technician was super friendly, explained everything that it needed, took the time to put on booties before coming in to the house, and even replaced my old worn out water line. The price was very reasonable, and they had the part they needed in the truck. Would highly recommend!

Just had my refrigerator fan replaced by Adam. He came on the day they said the part would be in even though it was late at night. He worked quickly and efficiently! It’s running great again! He also was able to give in the spot advice about my dishwasher. He was fast and pleasant! Would highly recommend his services to anyone who needs repairs.

1÷21÷16
I have to modify my review on this company. I had an experience sometime last year and was not happy with the prices I was given by the technician. He was right about what was wrong with my refrigerator. I was upset that it would cost that much. This company quoted my $ 800 with parts and labor. I did it myself and still spent $ 665 on parts alone. It wasn’t that hard to do actually. I want give more credit to this company for being accurate with the diagnosis.
Thanks,
Fig
I got to give some credit to the guy who came to the house. Very nice and conducted himself very professional. to understand this review i must first let you know the story leading up to me seeking this service. these sort of repairs arent that big of deal for me, i can do them on my own but i wanted to save time and was willing to fork up a little money to have it repaired. I took the fridge apart the night before I called Wiz Appliance and defrosted the second evaporator fan on my own. noticed it wasn’t working, looked up prices on Ebay and saw a few sweet deals on it. I called and explained to them where i was with my fridge. I explained what i had found to have been part of the problem and wanted to get that fixed.
Well, when they come out to your house, they evaluate the fridge themselves to give you more accurate diagnosis (not a big deal).
The nice man was not able to take the drawers out of the fridge because he was afraid to break them (I get it). after about 30 minutes of wrestling with the drawers he say he has never worked on a fridge like this one. He goes away for about 10 minutes and comes back with a diagnosis. Says the repairs will be around 600 – 800 bucks! Yikes?! he got all that information from watching videos on how to repair these refrigerators.
Immediately I say, «I am not going to fork up all that money.» So he says he will work up a full report on the parts my fridge needs and I can decide to do it on my own or not. He agreed to call me either that evening or Saturday morning. Tuesday comes around, my fridge is still struggling, I haven’t heard back from anyone so I decided to make contact with this place.
There was no full report on parts i needed available and they called me back with the parts number to the fan which I already had found on my own prior to calling them. I didn’t feel confident in that someone was really listening to what I (the customer) was saying. I wouldn’t recommend this business. Instead, find someone who is YouTube savvy and a DIY person. Probably wont save time, but money for sure. oh yeah, this hassle cost me $ 69.
respectfully,
aul — fig
11÷19÷15

I just had my refrigerator fixed by technician Adam, he did a superb job on my fridge and has a great personality also was fast to complete job. If I had to have anything else repaired again I would ask for him specifically.!! and he made me feel confident that he knew what he was doing. Wiz is lucky to have him as and employee.
Bette Walton

Used wiz appliance to repair my refrigerator, Adam showed up in a clean van and uniform, made sure he used shoe covers and explained the whole process from beginning to end. I received a price up front, made a decision to proceed with repair, and part was ordered and installed the next day. Could not ask for more professional service. Highly recommend.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

I will never recommend this company. I called them because the timer on my dryer was not turning, the technician diagnosed that it was because the knob on my dryer was cracked. He suggested I order it myself and said in the mean time I use the knob from the buzzer. He left, I did a load of wash, moved it to the dryer and then when I turned the knob, the timer would not turn. The replaced knob from the buzzer that had hardly ever been used, that the technician moved was now cracked. He also neglected to replace all of the screws that he removed when examining the back of the dryer. He did come back to replace the screws and then told me I would need to get the exact knob for the timer and can’t use the others. So now I have to buy yet a second knob because of his advise. And after paying the service charge of $ 69 and buying the new knob that I am installing myself once I comes in the mail, I have to buy a 2^nd knob and he offers me a $ 10 off coupon for this company. I said NO THANK YOU! I will never use them again.

I loved working with Wiz Appliance. From the first contact I felt comfortable and confident in them. They were professional and responsive. Adam was truly wonderful. He was prompt and professional and super nice. He took great care with my home when moving my refrigerator. I felt he went above and beyond to help me and gave me some great advice for future appliance needs. I will DEFINITELY use Wiz again, particularly Adam and refer them to my friends. Trust is a big deal with this type of maintenance or repair and I felt comfortable immediately and throughout my service call.

My appt was between 9am and noon. He showed up at 10:30 which was great. He was very nice. The microwave had a star screw on just one hole which almost stopped the whole job but he was able to get it off. I’m happy that he just didn’t give up. As I thought, it was a blown fuse they way the power just went off. I really like this company. They had a next day appointment! The only negative thing is the price is expensive for 40 minutes of labor and a 20 amp fuse was $ 135. There is no service fee to go out but if you don’t use them it’s $ 60 service fee which is reasonable.

Wiz appliance is the best. Adam came out to fix our washing machine he was so friendly polite and explained everything. Very prompt. I was really impressed on how they conduct business from setting the appointment to fixing the problem. Thank you Adam and wiz appliance. Will we use you again for sure

My fridge was not cooling normally and I needed help and was worried about getting ripped off since I know nothing about repairing it. Called Wiz Appliance and they showed up quick. Tech was so nice and fixed it up. He knew how to do it right and explained how we can maintain it better. Believe it or not, his improvements allow us to turn down the temperature gage which means less electricity. There prices are reasonable and with the great service, I will use them again and highly recommend them.

First Let Me Start Off By Saying I thought I was going to have to head to Sears and BUY and brand new Refridgerator, but then I looked up «appliance repair near me» and found these guys.
Two guys showed up dressed in uniforms and arrived in a futuristic looking van with a bunch of tools and parts in it. Let me say, they looked OFFICIAL. It was kinda like SUPER MARIO BROS. except with appliances and not plumbing.
Well they went to work and within about 30 minutes they were able to get my fridge working and it was really inexpensive. .Honestly, the best part is they came out quick and saved all of my food from going bad.
They arrived on-​time and respected my house, by wearing these covers over their boots and and they were dressed neat and professional. You could tell these guys were legit. They came in and asked a few questions and worked as a team to diagnos the problem, They resolved what the issue was within minutes and were honest and upfront – I could tell they were more interested in making sure I got the best deal and that I would call them back in the future. And to be honest I will definitely call them back if needed again.
Adam and Pret, the technicians, did a great job and I would reccomend them to anyone who needed to get there appliances worked on.

Technicians came quick, fixed my dishwasher in one visit, the price was right. Very professional service, recommend Wiz Appliance to everyone that needs repairs in the Northern California area!