Great customer service. Always friendly and helpful. Willing to help when you need it and they are pretty knowledgeable. Also nice selection on car accessories!
Andrea W.
Tu valoración: 1 Elk Grove, CA
I bought light bubs for my Mazda 3 and I also bought brand new head lights for my car. The bulb on the front passenger side had busted inside of the housing and in the process it cracked my headlight lens. I went to the store to see what they can do about or if they can replace it. The manager said that he was not goung to replace it because it was not his fault. I said it was the bulb that cracked it. Then he got pissy with me and said he could get an estimate so that I can pay for it. I said hell no and that I was not going to pay for another light. He did not want to work with me and replace my light. So I will not be returning to their store for anything and I will be sure to tell everyone I know not to go to O’Reilys. They have no customer service at all. I spent $ 130.00 on light bulbs. All they did was took my money and kicked me in the ass. I don’t feel like a customer, I fell stupid that I gave them all my money. This will never happen again!
Marcus P.
Tu valoración: 5 Elk Grove, CA
Great customer service. They even changed a corroded battery for me in the parking lot for no charge. Also greets and takes me to the part that I need. Everyone has been very friendly and seems to really enjoy their jobs.
Dan L.
Tu valoración: 5 Elk Grove, CA
Good customer service and I had excellent help with my battery that I needed for my motorcycle.
Lindsay C.
Tu valoración: 5 Sacramento, CA
I have had so many positive experiences here! The guys who work here are so helpful and nice! Last visit I bought windshield wipers and Mario put them on for me. This visit we bought light bulbs and were in and out multiple times trying to take care of all the necessary replacement bulbs. About four different people helped us, all of them super helpful and friendly. Christian actually walked out with my husband to look at and discuss replacing the head lights. So so impressed with the service here! They were even playing fabulous oldies music that was really fun! I’ll be a loyal customer base on my last two experiences here!