Carls Jr

come here all the time, because of working so close. they do a great job and know me by name. they are super friendly and enjoy walking in, and being greeted so nicely. great workers and great food.

Took 20 min in the drive-​thru. Gave us the wrong drink, but we caught that at the window. They almost forgot our kids meal drink. Got home, no sauce for the chicken strips, no fries and the zucchini was doughy. My bad for not checking, but I am really disappointed in the amount of mistakes for such a long wait. Tried to call them to let them know what happened, but their phone number went to a fax line. Wow, next time I’ll go a shorter distance and go to McDonalds.

The burgers are really thin… Not worth the money. And I paid for fired zucchini and they didn’t give it to me. Not coming back to this location ever again.

What I say about this place! Not the politest people. We went threw the drive threw. My bf ordered first. Then it was my turn. Rachel said is there anything else… And I said hang on one second. I heard exhale like she was seriously annoyed. I hope she knows we can hear her. It’s call patients. You should have some. Just saying. It wasn’t like I was taking 3 mins to think of something to order.

I don’t usually eat fast food, but when I do, I frequent this place or the In-​N-​Out on Laguna. I’ve never experienced the bad customer service that the majority of the other reviewers have. The food is decent; as far as fast food goes. The service has always been fast for me, and the establishment has always been clean during my dining experience. The SSR rewards app for my iPhone works out nicely because I check in each time I drive past the restaurant making it so I receive a free $ 6 burger each time I actually do stop for food.

I won’t come to this ever again… The reason is that i order the wrong burger and i told one of the employees if I can exchange it for another one. Then she told me that she needed to talk her manager if it was possible to get the burger that i want… So the manger said, I can’t give you the burger that you want you’ll have to purchase it again.. The worst is that the employee said the she want going to give 10 percent off but she never ended up giving it to me.

I have been coming to this carls jr for a long time and unfortunately this will be the last. I had a Big Western Bacon Cheeseburger, It was cold and the meat tasted extremely old, I’m not one to complain so I decided to just eat because I had work in 15 minutes. I had a terrible stomach ache the entire day at work, and this has never happened to me before. I felt it necessary to express my opinion, as this was not a usual feeling from eating carls Jr.

They always give me less that what I paid for. It’s already few times that they made mistakes. I already asked them to double check the amount of my order, but they still gave me less than I paid for. Really DISAPPOINT about this place!!! I won’t go back to this place anymore! Don’t go to this Carl’s Jr & don’t waste your money!!! SUCKS!!!

Pushing Bacon and way under deliver. The bacon was transparent it was so under cooked and thin. Pictures are false advertising and this should be a class action case. Meat just so tasteless and dry I see why they put so much mustard. Mustard is the most over used spice so much so that it is all you taste wake up people and check what it actually taste like. MUSTARD

The best of the Fast Food joints. Their meat is tasty and not greasy in my humble opinion. They have healthy options as well as regular options for every taste.

I really like Carl’s food. The turkey or $ 6 dollar burger are great values, and I like having options like sweet potato fries and fried zucchini.
However, the last time I went to this location a couple of weeks ago the restroom was disgusting. When I told the staff, no one seemed willing to move and clean it up. Very disappointing.

NEEDS NEW MANAGEMENT!
I’ve gone here because its closest to my work. Every time ive been here i either get cold food or the wrong food. The manager here is no better than her staff. Never smiles or greets the customers before they order. I ordered once without the girl ever saying a word to me, even when she grabbed the money from me and handed me my order number. They dont thank you or even say «Have a nice day»
I am in sales, I know how customers should be treated. This place needs a whole new staff.

I used to like this restaurant but today’s experience with the awful customer service turned me against them. Ordered a pizza to home and pizza guy forgot ranch. I always recieve at least 4 cups of ranch for free when I order a small fry, so I headed over to buy some cups of ranch from them. Ordered two large drinks as well so I would be purchasing something with them and asked for 6 cups of ranch regardless of what they would charge. The manager is extremely rude, acts like she is too good for you and told me I couldn’t get ranch because I didn’t order food (only drinks) and they don’t sell ranch. I told her the situation and laughed «you should have ordered ranch with your pizza, we don’t sell ranch».
Just so you know, you are the one that is in your early 30’s and working at a fast good restaurant. Don’t take it out on me because you are sad you didn’t graduate high school.

Food taste good, my burgers are always yummy but customer service lacks.
Never get the right soda, frys often come cold and customer service in the drive thru SUCKS!

CJ’s is a staple in the community, it does countless community service events. Feeds the homeless, and houses the orphans. Bravo to the staff the make hamburgers hecka good! I left knowing that my hunger help with all that… Cheerio!

Yes it’s fast food, but some places are better than others. I personally don’ t eat the food here except an occasional, I mean occasional turkey hawaiian burger. However my 16 year old twins literally «require» fast food at least twice a week. We usually use the coupons that come in the mail about once a month or utlize the dollar menu. Their picks are the spicy chicken sandwich ($ 1) and the big burger ($ 1.29) cheese 30cents extra. They also love the biscuit breakfast sandwich with either bacon or sausage. Two for $ 2.22, you can’t beat that.
Service is prompt, and we always use the drive thru window and very few errors that I can recall.

Nice, clean dining area, and an outdoor play area for the kids. The service is very friendly. The low-​end «Famous Star» is bigger than anything available at McDonald’s.
The new breakfast biscuit sandwiches are rather greasy tasting; I will never understand the trend toward starting the day with something heavy in your stomach.
Judging by their advertising, the Carl’s Jr chain actually seems to take pride in putting excessive sauce on their sandwiches. This location meets expectations in this regard, so don’t wear a white shirt when you eat here.
Speaking of advertising, a small portion of the proceeds from here go to fund a worthwhile cause: making more Carl’s Jr commercials with pretty women in them. Support the cause!

I have been here a few times now since they are in the shopping center across from where I work. The new salads are awesome! The drive through window cashier is usually friendly; but my orders have been hit and miss. Sometimes they forget something in the order or if any changes (substitutions like no condiments and add extra tomatoes in place of the condiments) seem to throw off their stride. It is a 50% chance to get things right. If they changed this, Definitely could boost their rating!

Tried the new grilled cod burger. Bad Choice. Tasted bad, looked bad and I think it gave me stomach cramps the rest of the night.
BTW They should get sued for false advertising. In my entire life of eating there I have NEVER received a burger that looks even remotely close to what I see on TV.

*3.75 stars (up from 2) cuz of my recent favorite food discovery*
I just recently came here & discovered a GREAT Low carb (kinda) healthier option that Iove-​likeverymuch-​love. Its the teryaki burger sub with chicken low carb. OOOHHH mamaaa. It has (of course) lettuce wrap, red onion, mayo, teriyaki sauce, a warmed yummy sweet piece of pineapple, & chicken! Yeah. I am so likin these sandwiches, that I buy 2 at a time ($ 8.46 for 2) & I eat em in like 5 minutes when I’m hungry. Yup. The downside is thge price. Add a 1 $ for the chicken, free for the low carb option (yay). And they have consistently got this sandwich right & has tasted magnafico every time.
But why oh why when I order a regualr burger they get all confuised & contrused? (Read my previous review below)
When I get a famous star, extra tomato & onion, low carb they get my order wrong at about 50% of the time. Yeah i dunno, I’m crazy or just too lazy to drive to the one closer to my house for better ordering percentages. Either that or Ive accepted the truth that it dont matter WHAT fast food place you stuff yourself w/​fat food, theyre all the same. Well, I admit I believe the latter as opposed to the former.
I love the famous stars. When I need food in a jiffy they are my go-​to foo-​foo. haha. i do luv em, when they get it right, I think the last time I went I got no onions or tomato when I asked for extra onion n tomato, when I returned it i got the onion n tomato but got no ketchup, no mayo. I tell u when u go to fast food joints, ALWAYS check your food. For example, I went to Mcds off Pocket & I5 2 weeks ago, they missed a hash brown, & my chocolate milk & gave an extra egg mcmuffin. Something off the wall! Its like. cmon man.just read off the stinkin ticket! This has happened seriously on a regular basis @ in fact ANY fast food joint I go too. Nevertheless I will still hit up the Carls Jr bcuz when I dont care about my gut i will getta Famous Star. YUM!
$ 2.15 for the burger with no cheese & they don’t charge for the water. yessssss!
All in all this place is my new go-​to for food in a jiffy relatively healthy. Yay for places like these.
PS look in the junk mail & you’ll fiind coupons like: buy 1 salad get 1 free, but a famous star get 1 free, etc.